The house keeping and guest relation dept is very nice and helpful, overall are very good, the 24hrs food and drinks and swimming and recreational games are awesome! Just a small confusion on the check out time and believed management will handle better in future.
Wing Hang Kan
於 2019 年 9 月住了 4 晚
10/10 有夠讚
Luca
親子旅遊
2024年6月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Special moments with our family
Luca
於 2024 年 5 月住了 8 晚
8/10 不錯哦
Nashrin
親子旅遊
2024年5月31日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Absolutely huge resort with loads of things to do throughout the day. An array of food choices served all day in different parts of the hotel. Lounge areas very lovely with lots options for drinks and a cute patisserie. Food park was situated in wonderland, where lots of more food options were offered everyday.
Swimming pools are beautiful, lots of kids pools with slides and daily activites for everyone.
We stayed in a standard land view room. Felt it was quite small compared to the rooms we have stayed in as a family in other hotels. Daily housekeeping staff that did our room was incredibly miserable and didnt do the job properly- didnt change the linen when it was dirty, emptied the bins but didnt put on liners on back properly, floor wasnt mopped properly and didnt do the bedding up nicely.
Overall, i wouldnt say the service her was amazing just standard. Although the staff at the front of the hotel who valeted our car for us were always lovely. Apart from that the staff generally were quiet miserable or catered to individuals or families they felt they could benefit from.
Nashrin
於 2024 年 5 月住了 8 晚
4/10 不太好
Matt
家庭旅遊
2024年5月23日
不喜歡:員工素質和設施服務
It wasn’t all inclusive not all restaurants not at all
People working wear so rude
Food not good
The people not doing anything before you pay them tips
They give us offer for my daughter birthday champagne and cake then charge us for champagne!!!
Bad management not recommend
Matt
於 2024 年 5 月住了 6 晚
8/10 不錯哦
Leila
2024年4月24日
I wish they had more music and dancing
Leila
於 2024 年 4 月住了 6 晚
10/10 有夠讚
Rasmus
家庭旅遊
2024年2月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rasmus
於 2024 年 2 月住了 6 晚
10/10 有夠讚
Oguzhan
2024年1月31日
Oguzhan
於 2024 年 1 月住了 2 晚
10/10 有夠讚
Katya
家庭旅遊
2023年12月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Katya
於 2023 年 11 月住了 3 晚
10/10 有夠讚
Suely
家庭旅遊
2023年12月1日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The staffs were very rude, but the hotel was nice and they have a lot of amenities.