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北京龍城溫德姆酒店的評分

5 out of 5
北京龍城溫德姆酒店
昌平路317號, 昌平區, 北京

評論

7.8

不錯哦

10 分，有夠讚；56 則評論中有 21 則" "
8 分，不錯哦；56 則評論中有 17 則" "
6 分，一般般；56 則評論中有 12 則" "
4 分，不太好；56 則評論中有 3 則" "
2 分，很糟糕；56 則評論中有 3 則" "

8.4/10

整潔度

7.8/10

員工素質

6.0/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 12 晚

4/10 不太好

真實旅客

商務旅客
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
對客人服務比其他溫德姆酒店稍微差。房間房型無法提供理想房間。房門鑰匙連續3次失效。前枱服務員僅提供有限幫助。 其他尚算正常。
於 2019 年 10 月住了 1 晚

10/10 有夠讚

Tsai Jung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 4 晚

10/10 有夠讚

Cloud

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚

8/10 不錯哦

jianjun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
个别房间WIFI速度有些慢
於 2018 年 12 月住了 1 晚

10/10 有夠讚

NARAE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Chihwei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度

8/10 不錯哦

Rongquen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 1 晚

6/10 一般般

Hsin-Ju

喜歡：整潔度和客房舒適度

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A comfortable Stay in this Hotel
A comfortable stay. However, the air-con can't be switched to heater.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
房间内风很大
我住的拐角的房间从门缝里吹进房间的风很大、很凉。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Jassim

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Staff do not speak English and in the beginning they over charged me ( blocked double money required
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Mohamad

於 2024 年 1 月住了 5 晚

8/10 不錯哦

Zhenhai

喜歡：整潔度和客房舒適度
於 2021 年 3 月住了 2 晚

6/10 一般般

Ming

商務旅客
不喜歡：住宿環境和硬體
於 2020 年 1 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great for business
Hotel was big and clean, great stay for business around the area purpose due to its location.
於 2019 年 5 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
Preislich ok aber Austattung etwas betagt und Sauberkeit im Bad verbesserungswürdig. Personal aber sehr bemüht und auch mit Englisch war die Kommunikation möglich. Publikum ist weit überwiegend Chinesisch. Zum Frühstück wurde frisch gepresster Orangen geboten und das Buffet ist umfangreich wenn auch nicht durchgängig lecker. Insgesamt aber alles dem Preis angemessen
於 2019 年 5 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
不喜歡：員工素質
I know that hotels in China have in general problems to find English speaking staff, but in none of the hotels I visited this trip was it as bad as in Wyndham. Here you get the clear impression that the management does not want to hire qualified staff. At the bar, which could be quite nice were working trainees who have no idea at all about drinks. Asking for Gin you here NO NOT HAVE and behind you see 3 different brands. But for them is Gordon not a Gin in is Gordon :) later I learned that they are trainees but they have no trainer. Learning by doing on the hard way. At a Wyndham location I would not expect that - that was my first bad experience at this brand. Also the hotel should consider to exchange the musicians - the have an extreme limited repertoire and sometimes the lady's voice can be pretty painful. Also food offered for breakfast lacks in quality and variety compared to other chinese hotels in the same category.
於 2019 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
格調高い5つ星ホテルです。
於 2019 年 1 月住了 1 晚

8/10 不錯哦

Roy Tak Chun

喜歡：整潔度、員工素質和住宿環境和硬體
於 2018 年 9 月住了 2 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel on outskirts of Beijing
Good stay for my business trip. Very helpful front desk. Cash exchange machine behind reception came in useful when my UK debit cards didn’t work. Amex was fine. Local cash always best for the taxis.
於 2018 年 7 月住了 3 晚

6/10 一般般

HIROSHI

不喜歡：員工素質和客房舒適度
不便
北京の訪問先に近いため、宿泊しました。 施設は立派でしたが、交通の便など不便です。空港へのシャトルバスは遠いので、有料でも仕方ないですが、最寄り駅などに無料シャトルバス等のサービスがあっても良いのでは？後は価格のわりに、全体的にイマイチでした。
於 2018 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasent stay
Good hotel with a fancy lobby. Free breakfast was amazing.
於 2018 年 3 月住了 1 晚

8/10 不錯哦

AKITOSHI

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 2 晚

6/10 一般般

yua

喜歡：整潔度
리셉션이 너무 붐볐습니다. 직원들은 열씨미 처리를 하고자하였지만 붐비는 시간에 너무 적은 인원이 배치되어있어서 많은 시간동안 기달려야합니다.
於 2017 年 8 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度
ok
ok
於 2017 年 7 月住了 2 晚

6/10 一般般

David，BTN

喜歡：員工素質
不喜歡：整潔度和客房舒適度
Hôtel proche muraille
Hôtel de passages proche de la muraille de Chine. Les chambres sont de qualités moyennes (vétustes) avec une climatisation peu efficace. La salle de sport est bien équipée mais il y fait beaucoup trop chaud. Le personnel est serviable et répond rapidement à toute demande. Le petit déjeuner est excellent est de nombreux restaurants permettent de varier les menus mais attention aux prix ! Très cher pour la Chine. Un point négatif le dimanche les travaux dans l'hôtel jusqu'à 19h30 ne permettent pas de se reposer correctement. Globament un hôtel avec de bons services mais des chambres et une climatisation à revoir !! C'est mon deuxième séjour en 2 ans et rien ne change vraiment ...
於 2017 年 6 月住了 28 晚

6/10 一般般

So Young

비즈니스 접근성 좋은 호텔
전반적으로 만족스러웠음.
於 2017 年 6 月住了 1 晚

10/10 有夠讚

Prashant

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel and comfortable stay
Nice experience overall. Rooms were comfortable. It is bit outside of the beijing but close to many industrial park. So it is good for business related visit. Hotel has 5-6 different styles of restaurant/cafeteria. The food is good and all the staff people are nice and helpful.

2/10 很糟糕

Eric

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Room heat was stuck on

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointing and overpromised hotel
Hotel smelled very bad. I was supposed to be on the executive club level. I wasn't. In fact, there were no executive club at this hotel like other hotels. I paid for executive club level room. I was very disappointed.

6/10 一般般

Anis

喜歡：整潔度
overall OK main issue is lack of English speaking helpers. cannot get a cup of tea without asking several waiters/waitresses

8/10 不錯哦

MarkT，Arlington, MA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel for Great Wall or Northern Beijing

6/10 一般般

John，Scotland

喜歡：整潔度和客房舒適度
Could be much better so easily.
Booking in went smoothly enough after the desk staff had stopped asking for a huge deposit; just say no. The room was spacious and very well equipped; it was, however, cold. I heard other guests asking for extra blankets as they found it difficult to sleep due to the low temperature. The pool looked ok though we did not use it or the sauna; the spa treatments were very expensive. The sitting area was also VERY cold. The first major problem was breakfast; we had made a blunder. We thought that 2 people in a double room at bed and breakfast rates meant 2 people got breakfast - apparently not! 2 people in a double room at bed and breakfast rates only buys 1 breakfast; the other guest to watch through the window or have their arm and leg amputated to join their other significant half. Now in fairness to Expedia they know the scam well. The email confirming our booking did say breakfast for 1 but I replied saying that both of us would prefer to eat and would be eating. We did. Hotel staff followed us round the breakfast room telling us that only one of us could eat with me teaching them words like immoral and insulting. The second major issue was paying for things in the hotel. The prices were all in RMB and the service charge was 15%, so far so good. Having paid premium prices for the food, coffees or whatever the hotel was good enough to convert the RMB to £sterling- but at a rate much lower than I was receiving from my bank at home! It was a scam. Beware.

2/10 很糟糕

Alastair

喜歡：整潔度
不喜歡：員工素質
Charged twice for room!
Charged at checkout for room but had already pre-paid through hotels.com! Silly me for not noticing until I got home but reception staff were very slow (15 minutes to check me out) and was under time pressure to get to airport for my flight. Tried contacting the hotel by phone and email to resolve (contact details on website) but no answers provided to my emails and although phone calls were answered they hung up when I spoke English! The hotel is okay as long as you don't have any problems that need resolving.

8/10 不錯哦

Sergey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Business stay
Decent stay, shortest distance to our client offices.
General Manager 於 2016年9月18日回覆
Thanks to review,Welcome to your next visit.Enjoying a relaxing stay in Loong Palace Hotel and Resort.

8/10 不錯哦

Alastair

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Nice hotel although not near the city center and not much in the area. Good location for business visits to Huawei campus.

6/10 一般般

Anna，NJ

喜歡：整潔度和客房舒適度
Some descriptions are unclear.
Continental Breakfast is only for one person for any type of room. We had to pay 3 additional breakfasts to allow our family to have the breakfast together. Some facilities' information which are listed on the booklet in the room should be updated in time manner, facilities such as bowling and Ping Pong do not exist anymore. The schedule for pool game can be changed or canceled depending on their mood.

10/10 有夠讚

Kun，Boston

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel close to a bus station
I booked a standard room with a king-size bed and was upgraded to a 2-floor suite. Everything is great except that bathroom curtain is kind of dirty. There is a bus station 2 min away from the hotel where there are several routes of buses to a T station (three stops).
Eva 於 2016年6月7日回覆
Hello respected guest，thank you very much for your evaluation of the hotel. The bathroom curtain is kind of dirty，we feel very sorry.We'll clean the curtains at once.Look forward to your coming next time.

8/10 不錯哦

Marko，Europe

Nice before few years, now just awerage
Problem is that they put in room 2 watters and not notify guest which is free and which not...after they charge crazy price for bottle of watter. Just stupid. Dont give anything free if you dont have intention....
Eva 於 2016年6月7日回覆
Dear Marko Thanks for your feedback. Acutely our hotel provide two bottle of local mineral water which place on the table, at the same time, we are selling mineral water with selling price. In order to improve our service, we will put the sticker for reminding. Look forward to welcoming you back with us.

10/10 有夠讚

Djalu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

sam，NS

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
5 star hotel literally
I've had a very enjoyable short experience in Beijing and most of it is because of the exelent and professional loong palace hotel staff Very clean and comfortable room with a nice view. The restaurant is absolutely amazing with lovely foods and infinite free wine and beers. If I go back I'll stay in this hotel again
Eva 於 2016年6月23日回覆
Dear Sam,thank you very much for your evaluation of the hotel. It is our pleasure to provide you with a comfortable room.We are very glad that you have a good experience in our hotel.Look forward to your coming next time.

8/10 不錯哦

Leigh，UK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It will do!
Rubbish location to explore Staff don't speak the best English But good price and good food Spacious room Good size bathroom Amazing shower

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度

10/10 有夠讚

Mark，Texas, USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Marvelous Hotel in Mediocre Location
Location is a little out of town and not near to any shopping or restaurants, but easy to locate. The hotel is a resort type of facility and is beautifully maintained. The bed is soft and the service through out the hotel is excellent. The fitness center offers traditional Chinese massage and if you want more of a spa atmosphere you can go to the Ramada next door. The hotel has an arrangement with the spa at Ramada. (It does not have a spa on their own site.) The food was good in the lounge and in one of the 5 restaurants on grounds. (Shanghai Restaurant) The biggest drawback is that it is a 30 minute drive away from the downtown area. Room was large, clean, and very comfortable with english tv channels.

4/10 不太好

Domingo，Menlo Park, CA

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
No AC and bad Internet connection
The hotel is very nice and with good facilities. For me however there were two huge issues that will prevent me from staying again here. There is no AC and the room was very warm for me to sleep comfortably. They said that they do not turn it on because it was not neither too hot nor too cold (early April). Second the internet connection was very slow and unrealiable. This was a huge problem for me on a business trip when I had to make calls using gotoMeeting. I had to instead use the phone and it impacted my meetings.