尊敬的宾客: 您好！非常感谢您对酒店的支持和各方面的认可，我们所做的一切都只为每一位宾客带来不一样的度假体验，看到您的满意和肯定，我们真的是非常的感动，我们会继续努力时刻准备着您随时回来。

Dear suet eah,Thank you for taking the time to share your recent experience at the Renaissance Beijing Capital Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m sorry to know that you rate us one out of five for your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valuable guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Beijing. Sincerely,James HuangDirector of Roomsjames.p.huang@renaissancehotels.com

Dear valued guest,Thank you for staying with us at Renaissance Beijing Capital Hotel, and we appreciate your comments concerning the hotel facilities (…). We are very excited to know that you have enjoyed your stay with us. We will surely share your comments with our team members. We look forward to welcoming you back in the near future!

Dear valued guest,We are glad to hear that you had an enjoyable stay with us. Thank you for taking your time sharing your experience with us, on service and facility. We look forward to your next visit, will be ready to navigate you for something wonderfully new to discover.

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

尊敬的客人：感谢您下榻北京富力万丽酒店！我们十分高兴地得知您对我们的服务感到满意，酒店紧邻国贸CBD 以及富力商城，双井地铁10号和7号线，使您的出行方便快捷，衷心期待您的下次光临！ 北京富力万丽酒店 市场传讯部 Carmen

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Carmen Feng Ass. Manager Of Communication

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Carmen Feng Ass. Manager Of Communication

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel! We are glad to hear that you've enjoyed your stay with us, as well as our services, facilities and We look forward to your next visit! Carmen Feng Assistant Marketing Communications Manager

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel! We are glad to know that you have enjoyed our services during your stay. Your comments have been shared with the entire management team already. We look forward to your next visit! Carmen Assistant Marketing Communications Manager

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit!

尊敬的客人： 感谢您下榻北京富力万丽酒店！我们十分高兴地得知您对我们的服务感到满意。期待您的下次光临！

尊敬的客人： 欢迎下榻北京富力万丽酒店！感谢您的宝贵时间。很抱歉未能给您带来符合预期的入住体验，对此我们深表歉意。我们会对酒店设施、服务、餐饮等多方面做出持续改进，期待您的信任、理解和支持。

尊敬的客人： 感谢您下榻北京富力万丽酒店！我们十分高兴地得知您对我们的酒店感到满意。衷心期待您的下次光临。

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. We look forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. We look forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to know that you have enjoyed your stay here. Looking forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to know that you have enjoyed your stay here. Looking forward to your next visit!

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

尊敬的客人： 感谢您下榻北京富力万丽酒店！我们十分高兴地得知您对我们的服务感到满意，并非常乐意将您的评论与全体酒店管理团队分享。期待您的下次光临！ 市场销售总监 赵琦

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing

尊敬的客人： 感谢您入住北京富力万丽酒店。很抱歉在您入住期间未能给您带来愉悦的体验。您所提及的问题和建议已经反馈给相关部门，我们正在进行积极的整改。再次感谢您对北京富力万丽酒店的关注，并期待有机会再次欢迎您的入住，并带给您愉悦、独特、难忘的体验！ 赵琦 市场销售总监

Dear valued guest, Thank you for staying at Renaissance Beijing Capital Hotel, and we are thrilled to learn from your sincere comments that you have enjoyed your stay here. Your comments have been shared with the entire management team already. We look forward to your next visit! Henry Zhao Director of Sales & Marketing