Grand Mercure Batam Centre

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Luxury
5.0 star property
9.0

Wonderful

Batam sanctuary with poolside luxury

Sparkling blue waters surround the outdoor pool with its stylish poolside bar. The full-service spa offers rejuvenating treatments from manicures to body scrubs. International cuisine awaits at Ambrosia All Day Dining, serving meals steps from the garden setting.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$2,294
NT$2,775 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a view, and a small table with a plant.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 320 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a TV, a coffee machine, a table, and a view of a cityscape.

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed, City View

A modern hotel room with a large bed, a small round table, a chair, and a view of the city through large windows.

Deluxe Suite, 1 Double Bed, City View

  • City view
  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Batam Central, a neighborhood in Batam, Grand Mercure Batam Centre is next to a golf course and near the airport. Batam Centre Ferry Terminal and Batam Centre are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mega Mall and Nagoya Hill Mall. Museum Batam Raja Ali Haji and Batam Sign are two other places to visit that come recommended. Visit our Batam travel guide
Map
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461

What's nearby

  • One Batam Mall
    5 min walk - 0.5 km
  • Maha Vihara Duta Maitreya Buddhist Temple
    19 min walk - 1.6 km
  • Mega Mall
    4 min drive - 2.3 km
  • Batam Centre
    5 min drive - 2.6 km
  • Batam Center Shopping Area
    5 min drive - 2.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    24 min drive

Restaurants

  • Love Seafood Restaurant
    6 min walk
  • Kopitiam Mentari Batam Centre
    8 min walk
  • Golden Lamian
    6 min walk
  • Ambrosia Restaurant
    1 min walk
  • Morning Bike Kopitiam
    8 min walk

About this property

Grand Mercure Batam Centre

  • Luxury hotel remodeled in 2025 and located near Batam Centre Ferry Terminal
  • Located close to Museum Batam Raja Ali Haji and Batam Centre, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar, and a garden. Indulge in a manicure/pedicure, reflexology, and a body scrub at the onsite spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
    • Wedding services, a front-desk safe, and massage treatment rooms
  • Room features
  • All 230 individually furnished rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with bidets and free toiletries
    • Daily housekeeping, desks, and desk chairs

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NT$2,919 total
includes taxes & fees
Oct 30 - Oct 31
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Frequently asked questions

Does Grand Mercure Batam Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at Grand Mercure Batam Centre?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Grand Mercure Batam Centre on 2026/10/29 start from NT$2,294, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Batam Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Batam Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Mercure Batam Centre?

Check-out is at noon.

Does Grand Mercure Batam Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 195000 per vehicle applies.

Where is Grand Mercure Batam Centre located?

Located in Batam Central, this luxury hotel is within 1 mi (2 km) of Batam Centre Ferry Terminal, Batam Centre, and Museum Batam Raja Ali Haji. Mega Mall and Batam Sign are also within 2 mi (3 km).

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Reviews

Grand Mercure Batam Centre Reviews

9.0

Wonderful

9.8

Cleanliness

8.8

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 4 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room with an adequate pool and nice gym. Breakfast buffet was also nicely curated. Short walk to One Batam Mall although no proper road crossing. Would definitely stay again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean new hotel and the spa was amazing. Only 5 mins walk frm 1Batam Mall. Will stay here again. They have grilled on d spot meat for bfast buffet too.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only about 10 mins from Batam Ferry Terminal. There is nothing much around the hotel. But as Grab is very affordable in Batm, it makes up for it. Hotel room is clean and everything is well maintained as I think they have just opened in 2025. Breakfast is good with an IndoMie station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpfull. Hotel very clean.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good location, beautiful rooms and great staff. We used the pool and Tapas Bar, both excellent. Staff booked us a very early taxi to the airport which arrived early and was also great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean place with great amenities. Friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Kind staff. Great breakfast. Swimmingpool a bit shallow but apart from that very nice.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room and amenities was great. Breakfast spread was excellent. Water temperature was inconsistent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is courteous
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip in Batam

very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Still rather new as it was opened in May 2025. Very good spread at buffet breakfast. About 10min by Grab from batam centre ferry terminal
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
New property so everything was very clean and comfortable. Room is spacious and clean Not sure if we were on a smoking floor (11th) but upon opening the door for the first time, the room smelled of smoke. We had city view and at night, the noise from the roundabout could be heard. Room could be better soundproofed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Mercure Batam – Comfort, Class & Convenience Our stay at Grand Mercure Batam was an absolute win. From the moment we arrived, the service felt premium yet welcoming. The rooms were spacious, modern, and super comfortable, with city views that made mornings feel extra special. The location is a big highlight — close to shopping, food spots, and just a short ride to Batam’s main attractions. Perfect whether you’re here to relax or explore. Breakfast was excellent, with a wide spread of local and international options, and the hotel facilities like the pool and gym were clean, well-maintained, and relaxing after a day out. What really stood out was the staff — friendly, attentive, and always ready to help with a smile. You genuinely feel looked after. If you’re visiting Batam and want a stay that blends luxury, comfort, and convenience, Grand Mercure Batam is a fantastic choice. We’d happily stay here again.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meeting expectations

I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect except that the swimming pool is a bit small so it look crowded. On the 1st night at around 11plus there was a power failure in our hotel room for multiple time, after waiting for abt 20 min, my husband & I wanted to go down to the lobby to check cos I tried to called the reception 2 to 3 times but no response. The lift is not working as the whole floor have no power at all not even the staff lift & the stair case door was only accessable on one side so not sure if we can exit on the lobby level or can we go back to our hotel room if we cannot exit, just when my husband have to go down the stairs the power came back. I immediately called the reception. The staff just comment that there was power unstable but the power tripped still continue. Then after a while only our room power is still down. My husband decide to go down to the reception to inform cos we are going to sleep but could not due to the power failuer incident. Finally the power was back & the hotel send their engineer to the room to verify but the power was fine by then.Both my husband & I could not went back to sleep after the incident. The buffet breakfast taste was nice & there are a wide variety of food. We really like everything of the hotel & understand it's still new, so there are still room for improvement. We will still come back to stay again. Thank you.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new. The room I stayed was very clean, quiet and spacious. The staff were very friendly. There is a big mall within 7-min walk. Getting a Grab ride to other places was very easy. I like the TV because it allows me to project my phone and laptop to it. The bed was comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , easy to grab to amenities , mall beach clubs , berating bridges A bit noisy here and there due to outside construction going on
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2026