Staff was unfriendly at check in. There were rooms available but they were unwilling to let us check in early. We got to the hotel at 1230pm but told us check in was at 3pm. Check in time on expedia clearly stated as 2pm. We booked 7 rooms for 7 individuals but they wanted to give us 7 rooms with 2 twin beds. Only after we agreed to pay extra money for an upgrade then we were given 7 rooms with King beds.
At dinner time we asked the staff to help call a restauant we wanted to go to in another resort. Staff was again unwilling to help. Told me they couldnt help to call. Said they didnt have the number, even when I gave them the number from google they were still very unwilling to help us make an enquiry.
Overall horrible hotel and I wouldn’t recommend it at all.
Kenny
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Larry
2025 年 3 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things.
Larry
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Jukka
家庭旅遊
2025 年 3 月 11 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Yövyimme 2 makuuhuoneen villassa,kaipaisi remonttia muuten mukava paikka.
Jukka
於 2025 年 3 月住了 4 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 2 月 23 日
不喜歡:整潔度、員工素質和客房舒適度
真實旅客
於 2025 年 2 月住了 2 晚
4/10 不太好
Chin Khoon
家庭旅遊
2025 年 1 月 31 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
My sea view room was just in front of an ongoing construction site with excavator and workers noises blaring all throughout my 4 days stay. My ocean view totally submerged and spoilt by the job site. My holiday to unwind and chill out unfortunately didn’t work out 😩
Chin Khoon
於 2025 年 1 月住了 3 晚
4/10 不太好
Bradley
2025 年 1 月 30 日
Bradley
於 2025 年 1 月住了 4 晚
4/10 不太好
Taniguchi
2024 年 12 月 31 日
喜歡:員工素質
Taniguchi
於 2024 年 12 月住了 1 晚
4/10 不太好
Ivan Ming Jian
家庭旅遊
2024 年 12 月 30 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Check in staff told us to wait for an hour as room was not ready. Came back an hour later, told us the room was still not ready. Came back an hour later again and still gave us the same excuse. However, we notice people checking in after us was getting their rooms. She told us we can get our room immediately if we upgraded. I do not think we should pay extra for the hotel’s inefficiency. Eventually got our room when we we made a fuss (they had a room, we just needed to be nasty to get it) but the holiday experience was already ruined.
Ivan Ming Jian
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Manu
2024 年 12 月 24 日
喜歡:整潔度、員工素質和客房舒適度
Manu
於 2024 年 12 月住了 2 晚
6/10 一般般
wilfried
親子旅遊
2024 年 12 月 22 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The staff was wonderful but the place really needs to be refreshed like many other hotels in Batam in fact. Also, please clean the beach. It s such a pity to have such a nice surrounding full of trash in some part of the beach.
Massages were really nice
The food at the restaurant was average/low but pretty good at the sea food restaurant on the beach.
wilfried
於 2024 年 12 月住了 3 晚
4/10 不太好
真實旅客
商務旅客
2024 年 9 月 17 日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Eileen
親子旅遊
2024 年 9 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
hotel is near to beach with sea sport facilities, swimming pool, entertainment and free transfer 2 way to hotel. from Nongsa ferry terminal. With express check in.
Eileen
於 2024 年 9 月住了 1 晚
6/10 一般般
Timothy
商務旅客
2024 年 7 月 19 日
喜歡:員工素質
不喜歡:設施服務
Comfortable enough room and hotel in general.
Outside unloved and in need of TLC
Hotel Food not the most inspiring
Timothy
於 2024 年 7 月住了 2 晚
8/10 不錯哦
MIWA
2024 年 6 月 17 日
MIWA
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Jerald
2024 年 6 月 1 日
喜歡:整潔度、員工素質和設施服務
A beautiful beachfront location, with a very helpful staff. Pools are lovely, as is beach. Great sunset views to Singapore. The place is showing some age and they are doing updates. A great value at $50 US/night breakfast buffet included. Very close to Nongsapura ferry terminal with free shuttle.