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Batam Star Hotel

3.0 star property
Shopping enthusiasts find paradise at this hotel steps from Nagoya Hill Mall, where local flavors await at the on-site restaurant and coffee shop

Choose dates to view prices

Batam Star Hotel, in the heart of Batam, is perfect for shopping lovers. Walk to Nagoya Hill Mall, then enjoy local cuisine at the hotel restaurant or relax at the coffee shop. WiFi keeps you connected, and self-parking is free.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
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The price is NT$640
NT$775 total
includes taxes & fees
Jun 21 - Jun 22
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Batam Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Batam Star Hotel?

Check-in begins at 2 PM.

What time is check-out at Batam Star Hotel?

Check-out is at noon.

Where is Batam Star Hotel located?

Situated in Batam, this hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Batam star review

The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe to stay nearby mosque around the street

Good service and excellent
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities

Cheap hotel, not as advertised, batam is horrible

The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Good stay!

Affordable price with acceptable service. It is good when you are travelling on budget.
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean new wide room

Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.
Verified

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2017
Verified

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort