「Our biggest beef was with the pet policy. We paid extra for our dog and signed the pet agreement which included a dog bed, dog treats and dog bowl. We never received any of the above nor did they put the sign on the door stated in their own agreement notifying their staff a dog was staying within the room.」
「I was misled to book this hotel, and explained to the hotel that we would like to cancel this stay, but they still checked us in while I was explaining to them, and later on told us that the stay was not cancellable because we had checked in. I called Expedia and talked to them through Expedia but the issue was not solved, so we were finally forced to live there, after one hour waste to time, and I got allergy by sleeping on the sofa bed. The front desk lady was aloof.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
