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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Basel Zoo

Choose dates to view prices

Photo gallery for Hotel Metropol Basel

Reception
Creator video
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace
Exterior detail
Interior detail
Hotel Metropol Basel blends historic charm with modern amenities. The 24-hour gym keeps fitness routines on track, while free in-room WiFi connects guests. Multilingual staff helps explore nearby attractions like Basler Muenster and Marktplatz with hotel bike rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
The current price is NT$5,362
NT$5,886 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Style Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2

View all photos for Economy Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2

View all photos for Superior Single Room

Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

Style Triple Room

  • Sleeps 3

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About the neighborhood

Located in Sankt Alban, a neighborhood in Basel, Hotel Metropol Basel is near the airport and near a train station. Beyeler Foundation and Vitra Design Museum are cultural highlights, while Basler Muenster is a notable landmark. Check out an event or a game at St. Jakob-Park, and consider making time for Basel Zoo, a top attraction not to be missed.
Visit our Basel travel guideOpens in a new window
Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Lora - ‬2 min walk

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A computer station, free newspapers, and multilingual staff
  • Concierge services, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Metropol Basel include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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City Inn Basel

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 491 reviews
The price is NT$4,170
NT$4,649 total
includes taxes & fees
Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropol Basel?

As of 2025/10/15, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 2025/10/19 start from NT$5,362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

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Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 643 reviews
Rating 8 - Good. 262 out of 643 reviews
Rating 6 - Okay. 54 out of 643 reviews
Rating 4 - Poor. 20 out of 643 reviews
Rating 2 - Terrible. 8 out of 643 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and bus to airport. Room was very nice - large enough for 2 with medium size suitcases. Breakfast buffet was outstanding. Would have been nice if ramp or lift available from outside to the front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to the train station and city center. Calm, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Myra

Very convenient for train station
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it though the directions to locate it left something to be desired.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, helpful staff, had adked for a room with a/c and this was given- thankfully as heatwave when we arrived! Basel card great for free transport
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The were a number of steps you had to climb to reach the entrance, which could be a issue for some.
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Staff & service, room comfort

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do the online check in. So had to go to the main hotel desk. 3 hotels all linked. The room near the stairwell is noisy in the evening. The location is great for transport . Easy walk to airport bus, trams and main train station Nice breakfast with a view. Easy walk to old town and river. Staff are lovely
Stayed 1 night in Jul 2025

8/10 Good

Janet

Accomodating
Stayed 3 nights in Jun 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Older, pics online don’t match building, NO air conditioning, it was hot had to keep window open then heard all the noises!
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Dec 2024

10/10 Excellent

Hiltje

Clean,friendly
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stopover

Perfect for our 1 night stop over in Basel
Stayed 1 night in Sep 2024

10/10 Excellent

Shiv

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly reception staff! So helpful in telling us how to navigate the city. Anja and Palmeria (I think. Sorry for misspelling). Lovely people. The hotel pillows are bad though! Very flat.
Stayed 1 night in May 2025

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Anna

Staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Unja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Stayed 2 nights in Sep 2024