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Steinenschanze Charming City & Garden Hotel

3.5 star property
Travelers discover a peaceful garden sanctuary in the middle of Basel, providing a quiet base for exploring the city's attractions including the popular zoo

Choose dates to view prices

Steinenschanze Stadthotel creates a calm retreat in Basel City Centre. Guests enjoy the tranquil garden or venture to nearby Basel Zoo. The property features a coffee shop and library, while staff help arrange tour tickets or babysitting services for families exploring the city.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping
The current price is NT$5,046
NT$5,575 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 12 to 29 per person
  • Nearby parking fee: CHF 25 per day
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Steinenschanze Charming City & Garden Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much does it cost to stay at Steinenschanze Charming City & Garden Hotel?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Steinenschanze Charming City & Garden Hotel on 2026/5/24 start from NT$5,046, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Steinenschanze Charming City & Garden Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Steinenschanze Charming City & Garden Hotel?

Check-out is at noon.

Where is Steinenschanze Charming City & Garden Hotel located?

Located in Basel City Centre, this hotel is within a 10-minute walk of Puppenhausmuseum, Theater Basel, and Basel Historical Museum. Basel Historical Museum of Music and Baseldytschi Bihni are also within 10 minutes. Marktplatz Tram Stop is 11 minutes by foot and Bhfeingang Gundeldingen Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 667 out of 938 reviews
Rating 8 - Good. 218 out of 938 reviews
Rating 6 - Okay. 37 out of 938 reviews
Rating 4 - Poor. 12 out of 938 reviews
Rating 2 - Terrible. 4 out of 938 reviews

Reviews

Verified

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly central to the main attractions of Basel, around 15 minute walk to Rhine river, and to Basel SBB train station. Staff were so welcoming and showed us to our room! Would honestly stay again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early but was able to check in as room was being cleaned and after welcome drinks was able to get in room,staff at front desk were very friendly as travel passers were all sorted so we were good to go.room was very spacious very good shower,breakfast was excellent with a good selection.Hotel was in a great location near city centre but a quiet location ,near airport and train station and transport.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the Basel train station and walking distance to the zoo and to Old town Basel where there are lots of museums, churches, shops, grocery stores, and restaraunts.The staff were super; kind, helpfull offering a welcome drink which you can enjoy in the garden. I didn't est breakfast there but the dining room looked lovely so I could only imagine that the breakfast was an enjoyable experience. One of the best hotels that I stayed at in Europe.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Lovely clean room, amazingly powerful shower, complimentary tea and coffee , lovely garden with seating, very friendly reception staff. Good location between old town and railway station
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, comfortable room, and terrific location walkable to the city center.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, amenities
Friendly and welcoming hosts, clean property that is conveniently located to Old Town
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was located in a safe area and walkable distance to the old town area. We enjoyed sharing a welcome drink with the personable receptionist.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Great location. Great staff. Spacious room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Great location; beautiful garden; wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and good amenities. Reception staff were exceptional, particularly Alex.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel in a great location. The room was comfortable and very clean. The staff was very helpful with questions.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shelby and Peter

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and helpful staff. Room very clean
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
We had a pleasant stay. The front desk staff were super friendly and helpful. Highly recommend!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in all aspects. 3-4 min walk to a number of good restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
We felt the property was conveniently located, and all staff we encountered were helpful and pleasant. We walked miles every day during our 2 day stay, and it was great to return to our quiet, clean room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in, quick stroll to city center and Christmas markets. City is hilly so there are stairs! Hotel has charming gnome garden, and places to sit, with blankets if it’s chilly. Nice breakfast buffet. Staff was lovely.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, easy walking to Old Town shopping and restaurants. We arrived 2 hours early and they let us check in with no problem.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great location and nicely managed hotel with an awesome breakfast.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Naphthali

Liked: Cleanliness, amenities, property conditions & facilities
The room was good. The staff were all very nice and friendly. They all were so pleasant and accommodating. The best staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean and close to everything and the staff service was fantastic. Highly recommend
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The people were great. The room was comfortable and the location was great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super lovely and helpful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Clean, close to amenities. Spent 1 night, enjoyed the welcome drink and the patio garden was lovely.
Stayed 1 night in Jul 2025