搜尋Baru 島的度假村

「Hospitality lacked! Young lady during check in was very helpful but all staff after gave us the run around for everything. Even ordering a drink we got odd looks like they were arguing about who was going to make it because no one really wanted to. It didn’t make me feel very welcomed and by far the worse experience I’ve had with customer service and hospitality at a resort.」

「They have you fill a precheck in form out and it is waste of time. They have you go through it all again when you actually check in. We still checked in over 30 min late. We were supposed have butler service but didn’t get an email greet from butler service until night before we were to check out. Then they have you fill out a post checkout form so they can know when they can clean the room and then drive you crazy about checking out so they can clean the room.」

「Excellent customer service」