謝謝您的意見。 我們希望在將來最好的問候歡迎您。 Mayte Rojano. Reservations Manager,

Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

Dear Jose,Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Petit Palace Boqueria Garden and are delighted to read that we were able to match your holiday expectations. We look forward to welcoming you back soon.Best Regards,

Reply:Dear Eloise,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us.It's great to know that you found your room well-equipped with all the amenities you needed and that you enjoyed the beautiful views of our garden/courtyard. We're also pleased that you enjoyed the delicious food at our restaurant for dinner.Our prime location in the heart of the Gothic Quarter is indeed perfect for exploring the historic streets and indulging in some shopping. We're glad you were able to take advantage of it.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Quratulain,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's great location. We strive to provide our guests with a comfortable and convenient stay, and we're glad to know that you found our location to your liking.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear StarlaThank you very much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our beautiful garden and found our location to be ideal.It's always wonderful to know that our guests appreciate the efforts of our staff. We're delighted that Bou's kindness and helpfulness stood out to you during your stay. We will be sure to pass along your kind words to him and the rest of our team.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. We look forward to welcoming you back in the future and providing you with another memorable experience.Warm regards,

Estimada Erika,¡Gracias por sus amables palabras! Nos alegra mucho saber que disfrutó de nuestro servicio durante su estancia. En hotelatelier, nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional, y es gratificante escuchar que logramos cumplir con sus expectativas.Siempre estamos aquí para atender sus necesidades y hacer que su estancia sea lo más placentera posible. Esperamos darle la bienvenida nuevamente en el futuro.¡Gracias por elegir Hotel Petit Palace Boqueria Garden!Saludos cordiales,

Dear Avis,We're thrilled to hear that you enjoyed the prime location of our hotel and that our staff, especially the greeter, made your experience memorable. Providing exceptional service and ensuring our guests feel cared for is our top priority. We're glad we could accommodate your mobility needs by assigning a room near the elevator. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Estimada Iris,Nos alegra saber que por lo general hemos podido satisfacer sus necesidades gracias a nuestros servicios y hospitalidad,Esperamos poder tener de nuevo con nosotros ,Saludos,

Dear Maryann,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and found our location and staff to be lovely.We apologize for the oversight regarding the kettle request for your apartment. Your comfort is important to us, and we regret any inconvenience this may have caused. Please know that we have noted your feedback and will make sure to address this issue to ensure it does not occur again in the future.Thank you for recommending us, and we hope to have the opportunity to welcome you back for another enjoyable stay.If there is anything else we can assist you with, please feel free to contact us directly.Warm regards,

Dear Kathryn,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the laundry situation, we deeply regret any misinformation provided by our staff member. It is not acceptable for our team to mislead guests about external services. We will address this matter internally to ensure it does not happen again in the future.Furthermore, we apologize for the issue with the shower in room 3102. We understand how frustrating it can be to encounter such problems, and we appreciate your patience. Our maintenance team will inspect the shower to address the flooding issue promptly.We value your feedback as it helps us improve our services and guest experiences. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us directly.Once again, please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,

Dear Qin,It fills us with joy to know that we managed to exceed your expectations thanks to our services and hospitality! Your satisfaction is our greatest reward.We look forward to welcoming you soon.Best Regards,

Dear Jocelyn G,,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved our hotel's location in the heart of the Gothic Quarter and its proximity to the Boqueria Market. It's wonderful to know that you enjoyed our breakfast buffet and that our staff left a positive impression on you.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future.Best regards,

Dear Rhys,Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience at our hotel and that you found our location convenient for exploring the city's main sights. It's fantastic to know that you enjoyed your room and breakfast as well.We strive to provide our guests with a comfortable and enjoyable stay, and it's always rewarding to receive positive feedback like yours.If you ever find yourself back in the area, we would love to welcome you again.Best regards,

Dear Mohammad,Thank you for your continued loyalty and for choosing to stay with us again. We're thrilled to hear that you love our hotel and that you find our staff friendly and our location amazing. It's always a pleasure to welcome back returning guests like yourself.We look forward to welcoming you back for many more stays in the future!Best regards,

Dear Daccarett,Thank you very much for your kind words! We are thrilled to hear that you found our staff exceptional during your stay with us. Providing outstanding service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future!Best regards,

Dear Anthony,Thank you very much for your kind words regarding our staff. We are thrilled to hear that you found them to be professional and helpful during your stay. Providing exceptional service to our guests is always our top priority, and it's rewarding to know that our efforts have been appreciated.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,

Dear Louie Anthony P,Thank you very much for taking the time to share your comments with us. We are delighted to know that you had a pleasant experience during your stay at our hotel.It is wonderful to know that our staff is excellent, friendly and polite. Providing excellent service and ensuring our guests feel welcome and comfortable is always our top priority. We are glad that our team members were able to help him and answer any questions he had.We are also excited to know that you enjoyed our breakfast offerings. We strive to offer a variety of delicious options to suit all tastes, and we're glad you found plenty of optionsAdditionally, we are pleased that you found our location convenient to explore the nearby shopping areas. We are committed to offering our guests a convenient and accessible location to enhance their overall experience.Once again, thank you for your kind words and for choosing to stay with us. We hope to welcome you again for another pleasant stay in the future.Best regards,

Beste MandyDank u hartelijk voor uw vriendelijke woorden en uw positieve beoordeling. We zijn verheugd te horen dat u genoten heeft van uw verblijf in ons hotel en dat u ons ontbijt en de vriendelijkheid van ons personeel op prijs heeft gesteld, met speciale vermelding van Bou en Ryan.Ons team streeft er altijd naar om gasten een comfortabele en gastvrije ervaring te bieden, en het is geweldig om te weten dat we daarin zijn geslaagd. Als er in de toekomst iets is waarmee we u kunnen helpen of als u suggesties heeft ter verbetering van ons hotel, aarzel dan niet om ons te laten weten.We hopen u in de toekomst opnieuw te mogen verwelkomen voor een net zo aangenaam verblijf.Met vriendelijke groet,

Dear Mary,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff to be friendly.However, we sincerely apologize for the issues you encountered during your stay, such as the lack of hot water and concerns about the bunk bed. We take your feedback seriously, and we will address these issues to ensure a more comfortable experience for our guests in the future.Your comments are valuable to us, and we appreciate your understanding. If you choose to stay with us again, please feel free to reach out to our front desk immediately with any concerns, as we are here to make your stay enjoyable.Thank you for choosing us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,

Dear Mrs. Clare, Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

Dear Mrs.Sophia, Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

Cher Bertrand,Nous tenons à vous remercier d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié la propreté, la modernité et le bon petit-déjeuner de notre établissement.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement à l'avenir. Merci d'avoir choisi notre hôtel et de nous avoir fait part de votre expérience.Cordialement,

Dear Raleigh,Thank you for sharing your feedback about your stay. I'm glad to hear that you enjoyed the delicious breakfast, the lovely garden area, and the nice rooms. However, I'm sorry to learn about the issue with consistently finding half-eaten food in the staircase. Your comments are valuable, and I appreciate you bringing this to our attention.Maintaining cleanliness is crucial for a positive guest experience, and I apologize for any inconvenience caused by the lapse in this regard. I will ensure that your feedback is forwarded to the appropriate team to address the issue promptly.If you have any further comments or if there's anything else you'd like to share, please feel free to let me know. We appreciate your input as we strive to provide the best possible experience for our guests.

Dear Mr. Ilnor, Thank you very much in advance for your comments and your time. This helps me a lot to continue improving and that our teams become aware of the importance of detail. First of all, I apologize because all we want is that our guests feels at home. I will inform about your comments to all the teams.I hope to see you again at the hotel so that I can offer you and your family an excellent experience as all our guests deserve.Sincerely,HOST

Dear John,I'm glad to hear you're feeling great! If you have any specific questions or if there's anything I can help you with, feel free to let me know. Whether it's information, assistance, or just a friendly chat, I'm here for you!Best regards,

Dear Mark,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that David and me were very helpful during your stay, contributing to a pleasant experience. Your kind words are truly appreciated.We strive to provide excellent service to our guests, and it's rewarding to know that you enjoyed your time with us. If you have any more comments or if there's anything else we can do to enhance your future stays, please feel free to let us know.We look forward to the opportunity to welcome you back in the future. Thank you for choosing us!Best regards,

Hej Dizar,Tack så mycket för dina vänliga ord om vårt hotell och personal. Vi är så glada att höra att du uppskattade inte bara vår fina anläggning utan även vår personal, som strävar efter att göra din vistelse så trevlig och trygg som möjligt.Att veta att du hade promenadavstånd till åtminstone fem sevärdheter och att vår plats var nära allt är verkligen fantastiskt att höra. Vi strävar efter att erbjuda en bekväm och centralt belägen plats för våra gäster.Vi hoppas att du hade en underbar tid med oss och att du väljer att bo hos oss igen vid ditt nästa besök. Om det finns något mer vi kan göra för att förbättra din upplevelse, tveka inte att låta oss veta.Tack för att du valde vårt hotell och för att dela dina positiva erfarenheter.Vänliga hälsningar,

Dear Michelle,Thank you for sharing such wonderful feedback about your recent stay with us! We're delighted to hear that you found our hotel to be spacious and beautiful. It's fantastic that the location worked well for you, being within walking distance to various attractions and the metro.We're also pleased to know that you had a positive experience with our staff, and we're glad we could assist with arranging transportation to the airport. Providing excellent service and ensuring our guests have a seamless experience is our top priority.If your travels bring you back to the area, we'd be honored to welcome you again. Thank you for choosing our hotel, and we appreciate your kind words.Best regards,

Cher Didier,Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur votre séjour. Nous sommes ravis d'apprendre que notre emplacement dans le vieux Barcelone a répondu à vos attentes.Il est agréable de savoir que vous avez apprécié la disponibilité de notre personnel, qu'il soit francophone ou anglophone, et que vous ayez trouvé notre établissement être un très bel endroit.Si vous avez d'autres commentaires ou suggestions à partager, n'hésitez pas. Nous sommes là pour nous assurer que chaque séjour chez nous soit aussi agréable que possible.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage à Barcelone.Cordialement,

Dear Stephanie,,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

Dear Elena,Thank you for taking the time to share your feedback with us! We're pleased to hear that everything met your expectations and that you had a positive experience.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your input and hope to welcome you back for another enjoyable stay in the future.Best regards,

Apreciada Sra. Maria, Muchas gracias de antemano por sus comentarios y su tiempo. Todo esto me ayuda muchísimo a seguir mejorando y que nuestros equipos tomen conciencia de la importancia del detalle. Disculparme ante todo porque lo que queremos es que nuestros huespedes se sientan como en casa. Trasladaré sus observacones a todos los equipos. Espero poder volver a verle por el hotel para poder ofrecerle a usted y a su familia una experiencia totalmente recommendable y de 10, como se merecen todos nuestros huespedes. Atentamente, HOST

Dear Carol,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved the hotel's surrounding private garden and found the room to be modern, clean, and serviced with care.It's great to know that our location in the historic Gothic District provided you with unlimited opportunities to explore beautiful churches, architecture, plazas, restaurants, and shopping. We're glad you enjoyed the convenience of walking everywhere and felt very safe during your stay.If there's anything more you'd like to share or any specific highlights you appreciated, please feel free to let us know. We look forward to welcoming you back for another memorable stay.Best regards,

Dear Xiao,Thank you for taking the time to share your feedback with us! We're pleased to hear that you enjoyed the great location of our hotel and found our staff to be very helpful. Providing excellent service is our priority, and it's rewarding to know that we could contribute to your positive experience.If you have any additional comments or suggestions, please don't hesitate to share them. We look forward to the opportunity to welcome you back on your next visit.Best regards,

Dear Judith,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay in our wonderful and comfortable room. Providing a pleasant and spacious experience for our guests is always our goal.If you have any specific feedback or suggestions for improvement, feel free to share them with us. We appreciate your input and look forward to the possibility of welcoming you back in the future.Best regards,

Dear Theresa,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our reception outstanding and that your overall stay was sufficient. However, we apologize for the minor issues you encountered in your room, such as the loose vanity mirror, shower head, and intermittent outlets. Your observations are valuable, and we appreciate your understanding.We have noted these points, and our team will address them promptly to ensure a smoother experience for our future guests. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.If you have any further comments or suggestions, please feel free to share them with us. We value your input.Best regards,