室外游泳池

奈格萊斯克公主飯店的評分

4.5 out of 5
奈格萊斯克公主飯店
Roger de Lluria, 16-18, Barcelona

評論

8.6

有夠讚

10 分,有夠讚;1001 則評論中有 506 則" "
8 分,不錯哦;1001 則評論中有 361 則" "
6 分,一般般;1001 則評論中有 83 則" "
4 分,不太好;1001 則評論中有 25 則" "
2 分,很糟糕;1001 則評論中有 26 則" "

8.6/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

YuCheng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
於 2020 年 2 月住了 5 晚
Jairo Mayolas - General Manager 於 2020年3月2日回覆
Dear YuCheng, Thanks so much for your review. We are very pleased to know that the staff and the facilities of the hotel can make you enjoyed. I hope to see you again. Kind regards.

8/10 不錯哦

Kitty Ka Sin

於 2019 年 12 月住了 4 晚

8/10 不錯哦

Kam Fai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good choice
A bit noisy as the window cannot be closed in a seal way Enjoy the free mini bar
於 2019 年 10 月住了 5 晚
Jairo Mayolas - General Manager 於 2019年11月13日回覆
Dear Kam Fai, Thank you very much for taking the trouble to leave your opinion about the hotel, believe us that helps us improve. We hope to see you soon. Best regards.

2/10 很糟糕

真實旅客

不喜歡:員工素質和住宿環境和硬體
房間冇冷氣修理兩次都冇用。地點有點不近地鐵站早餐要18歐羅.VIP全無作用預訂是高層客房打到時呢就係一樓房間。房間不見天日剩係得一個玻璃窗望內景
於 2019 年 3 月住了 1 晚
Jairo Mayolas - General Manager 於 2019年4月17日回覆
Dear Guest, We would like to express how sorry we are that you did not enjoyed your stay. Please, feel free to contact us anytime. We would like to hear more about your experience. Kindest regards,

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
So-so only
The hotel enjoys a prime location, basically if u are a walker, u can walk anywhere. However durinf our second night at the hotel, the supply of hot water at the shower was stopped. It took the hotel 3 hours to fix it, during which their staff are of no help at all and we cant sleep until 2 am (as we cant take shower and their technician has to come in and our of our room to access the shower). In addition, although the breakfast is quite nice and they serve a variety of food options, we noticed the staff who helped there, though wearing gloves, touched the food by his hand but at the same time using the same gloves to clean the tables. The sanition level is somewhat worrying.
於 2019 年 1 月住了 4 晚
Jairo Mayolas - General Manager 於 2019年1月21日回覆
Dear guest, Thank you for sharing your feedback following your recent stay at Negresco Princess Hotel. First of all, I would like to apologize for the inconveniences that you may have had due to the supply of hot water in the room. We regret to learn that your experience did not stand up to your expectations, and have well noted your disappointment with some aspects of your stay. Rest assured we will use your constructive feedback to improve in the future. Once again thank you for your opinion. Yours sincerely,

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前往距離100公尺飯店的路上遇到扒手、務必注意隨身物品。但飯店位置好 離地鐵站很近,房間舒服 乾淨。唯一缺點 想要煮水壺煮熱水 飯店回應沒有 只能來樓下餐廳拿。
於 2018 年 10 月住了 4 晚
Jairo Mayolas - General Manager 於 2018年10月30日回覆
Dear Guest, First of all, thank you for choosing Negresco Princess Hotel for your stay. We are very sorry if you experienced something like you described in your review. Hoping you can give us a second chance to show you our best service. Kindest regards,

8/10 不錯哦

真實旅客

於 2018 年 10 月住了 3 晚
Jairo Mayolas - General Manager 於 2018年11月6日回覆
Dear Guest, Thank you for choosing Negresco Princess Hotel for your stay and taking the time to rate your experience. Kind regards,

8/10 不錯哦

Rishi

喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable and clean, would come back.
於 2024 年 4 月住了 1 晚
Quality Department 於 2024年5月6日回覆
Dear Guest,Thank you for choosing to stay at Hotel Negresco Princess 4*S and for sharing your feedback with us.We are thrilled to hear that you found your stay comfortable and clean. Providing a cozy and immaculate environment for our guests is our top priority, and we are delighted that we succeeded in meeting your expectations.Your satisfaction is our greatest reward, and we would be honored to welcome you back for another enjoyable stay in the future.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Nicola Hazel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Helpful and friendly staff. The breakfast was great and so is the rooftop bar. The rooms are a little small and basic but they are clean. Excellent location.
於 2024 年 4 月住了 3 晚
Quality Department 於 2024年4月24日回覆
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Hotel Negresco Princess 4*S. We are delighted to hear that you found our staff to be helpful and friendly. Providing excellent service is a top priority for us, and we are thrilled that our team members contributed positively to your experience.We are pleased to learn that you enjoyed our breakfast offerings and the ambiance of our rooftop bar. Your satisfaction with these aspects of your stay is truly rewarding for us.Regarding the rooms, we appreciate your understanding that while they may be on the smaller and more basic side, they are kept clean to ensure your comfort throughout your stay. We continuously strive to maintain high standards of cleanliness and comfort for all our guests.We're glad to know that our hotel's location worked well for you. Being centrally located is one of the advantages we offer, making it convenient for our guests to explore the city.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to the area.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Monica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Läget är perfekt, härlig pool och takbar. Stort fint badrum, lite utrymme för att hänga upp kläder. Det fanns ingen tv kanal med engelsk talande nyheter vilket var mycket underligt.
於 2024 年 4 月住了 5 晚
Quality Department 於 2024年4月23日回覆
Dear Guest,Thank you for sharing your feedback following your recent stay at Hotel Negresco Princess 4*S. We are delighted to hear that you enjoyed our perfect location, beautiful rooftop pool, and bar.We appreciate your positive comments about our spacious and lovely bathrooms. However, we apologize for the inconvenience you experienced with the limited space for hanging clothes and the absence of English news channels on the television. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short in meeting your expectations in these aspects.Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our amenities and services to better serve our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Daniela

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Quality Department 於 2024年4月3日回覆
Dear Guest, Thank you so much for taking the time to share your feedback regarding your recent stay at Hotel Negresco Princess 4*. We truly appreciate your valuable input as it helps us to continuously improve and provide exceptional experiences for all our guests.We are delighted to hear that your overall experience with us was positive and that you found our hotel to be of a high standard. Your compliments regarding our facilities and services are greatly appreciated and will be shared with our team. It is our aim to ensure that each guest feels welcomed and comfortable throughout their stay, and we are pleased to learn that we were able to meet your expectations.However, we also take note of your feedback regarding the areas where we could enhance our services. Rest assured, your comments have been carefully noted, and we will take the necessary steps to address them and improve our offerings further.Once again, thank you for choosing Hotel Negresco Princess 4* for your accommodation needs. We hope to have the pleasure of welcoming you back soon for another memorable stay.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Mara

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和設施服務
Na
於 2024 年 3 月住了 3 晚
Quality Department 於 2024年4月2日回覆
Dear Guest, Thank you for choosing to stay at Hotel Negresco Princess 4*S and for taking the time to share your fantastic rating! We are thrilled to learn that you had such a wonderful experience during your time with us.Your high rating serves as a great motivation for our team as we strive to deliver exceptional service and create memorable moments for all our guests. We're delighted that our hotel met or exceeded your expectations, and we hope that your stay was filled with comfort, convenience, and enjoyment.We truly appreciate your positive feedback and look forward to welcoming you back for another outstanding stay in the future.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

barb

喜歡:整潔度和員工素質
不喜歡:設施服務
Room was very small with a pillar at the foot of the bed. For a 4 star hotel, they had a combined bath and shampoo gel container in the bathroom, no conditioner, no lotion. Could barely get a comb through my hair after washing it with their gel. Not a good experience.
於 2024 年 3 月住了 4 晚
Quality Department 於 2024年3月19日回覆
Dear Guest,Thank you for sharing your feedback regarding your recent stay at the Hotel Negresco Princess 4*S. We are sorry to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the size of the room and the pillar placement. Your comfort is important to us, and we regret that we fell short in providing you with a more spacious and comfortable accommodation.Regarding the amenities in the bathroom, we apologize for the inconvenience. We appreciate your feedback regarding the availability of conditioner and lotion, and we will take this into consideration as we strive to improve the offerings and services provided to our guests.We understand the importance of providing high-quality amenities, and we regret that the bath and shampoo gel did not meet your expectations. We will review our current offerings to ensure they meet the standards expected of a 4-star hotel.Your feedback is invaluable to us, and we will use it to address areas of improvement to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Matthew

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Nice hotel
於 2024 年 3 月住了 9 晚
Quality Department 於 2024年3月18日回覆
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found Hotel Negresco Princess 4*S to be a nice hotel during your recent visit.Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. If there's anything specific that stood out to you during your stay or any areas where we could further improve, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable experience.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
No rooftop pool or bar :(
Hotel in great location and friendly staff. However, I am disappointed with the fact that when making the booking, nothing was stated about the rooftop pool and bar being under maintenance. This meant that the facilities were not available during the whole of our stay in which for my instance was the main selling point for my choice of hotel.
於 2024 年 2 月住了 3 晚
Quality Department 於 2024年2月23日回覆
Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that you found Hotel Negresco Princess 4*S to be in a great location with friendly staff.We sincerely apologize for any inconvenience caused by the unavailability of the rooftop pool and bar during your stay. We understand that this was a key factor in your decision to choose our hotel, and we regret that this information was not communicated to you prior to your arrival.Please know that we take your comments seriously and will review our booking procedures to ensure that all guests are informed of any temporary closures or maintenance activities that may affect their stay.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, where we can provide you with the exceptional experience you deserve.Thank you again for choosing Hotel Negresco Princess 4*S.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

4/10 不太好

Lívia

於 2024 年 2 月住了 3 晚
Quality Department 於 2024年2月20日回覆
Dear Guest, Thank you for taking the time to share your feedback with us, even though we're sorry to hear that your experience fell short of expectations during your recent stay. Your input is invaluable to us as we continually strive to enhance our guests' experiences.We would greatly appreciate it if you could provide us with more details about your stay, including any specific areas where you feel we could improve. Understanding the specifics of your concerns will enable us to address them effectively and ensure a more satisfactory experience for you and our future guests.Please feel free to reach out to us directly or reply to this message with any additional information you can provide. We sincerely hope for the opportunity to welcome you back in the future and demonstrate the improvements we've made based on your valuable feedback.Thank you once again for sharing your thoughts with us.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Anne

於 2024 年 2 月住了 4 晚
Quality Department 於 2024年3月21日回覆
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you found Hotel Negresco Princess 4*S to be a nice hotel during your recent visit. Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. If there's anything specific that stood out to you during your stay or any areas where we could further improve, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable experience. Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Aymen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thanks a lot it s a great hotel
於 2024 年 2 月住了 5 晚
Quality Department 於 2024年2月12日回覆
Dear Guest, Thank you so much for your kind feedback! We're thrilled to hear that you had a perfect experience during your stay at Hotel Negresco Princess 4*S. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're delighted that we were able to meet your expectations. Should your travels bring you back to Barcelona, we would be honored to welcome you again for another perfect stay. If you need any assistance or have any special requests in the future, please don't hesitate to reach out to us.Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Christopher

於 2024 年 1 月住了 1 晚
Quality Department 於 2024年3月20日回覆
Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you found Hotel Negresco Princess 4*S to be a nice hotel during your recent visit. Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. If there's anything specific that stood out to you during your stay or any areas where we could further improve, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable experience. Kind regards, Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Erik

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Quality Department 於 2024年1月29日回覆
Dear Guest, We would firstly like to thank you for taking the time to communicate your thoughts on your recent stay with us. We believe that honest and direct feedback such as yours is a most valuable tool in the monitoring of standards of service and product and form an integral part of the process of change for the better. Looking forward to welcoming you in a near future. Kind regards, Quality DepartmentNegresco Princess Hotel 4*S

10/10 有夠讚

Claudio

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Quality Department 於 2024年1月22日回覆
Dear Guest,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Kind regards, Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

Oscar

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Quality Department 於 2024年1月22日回覆
Dear Guest,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Kind regards, Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

Sangeun

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 8 晚
Quality Department 於 2024年1月16日回覆
Dear Sangeun Jun,Thank you for sharing your experience at Hotel Negresco Princess 4*S!We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

Mateus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sensacional
Localizacao muito boa, muita qualidade em todos os servicos, skybar, restaurante, quarto grande, limpo, bonito e com chuveiro sensacional. Super indico.
於 2024 年 1 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Mateus Sanchez Cavassani, Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Erhard

Freundliche Mitarbeiter.
於 2023 年 12 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Erhard Diener, Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality DepartmentHotel Negresco Princess 4*S

8/10 不錯哦

Flora

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a fantastic stay at the Negresco Princess in Barcelona. The staff, especially Laura at the front desk, went above and beyond to make our experience memorable. Laura was incredibly helpful when we discovered our bed was two twins instead of a king. Despite the lifts being flooded, the staff remained attentive and kind and fixed it instantly. The hotel's central location was a definite plus, and we were captivated by the stunning rooftop pool, complete with a bar and sauna. It provided a truly enjoyable experience. We highly recommend staying at this hotel. A special thanks to Laura for her exceptional hospitality and warm-hearted demeanor. As for the rooms, they were spacious and well-appointed. We loved the fridge, which came with five complimentary drinks that were replenished daily. The coffee machine and delightful-smelling toiletries added to our comfort. Additionally, the room provided a disposable toothbrush, toothpaste, and a shaving set in case we forgot anything.
於 2023 年 12 月住了 4 晚
Quality Department 於 2024年1月16日回覆
Dear Flora Ofori,Thank you for sharing your experience at Hotel Negresco Princess 4*S!We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality DepartmentHotel Negresco Princess 4*S

6/10 一般般

Iida-Mari

於 2023 年 12 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Iida-mari Nikkilä,Thank you for sharing your experience at Hotel Negresco Princess 4*S!We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

8/10 不錯哦

Regina

喜歡:員工素質、住宿環境和硬體和客房舒適度
Nice rooftop hotel right in the centre
Great modern Hotel, nice modern bar area with live music in the evening, fantastic views from rooftop, but pool is very small, reception staff are very friendly and helpful, we had a standard room first which had no daylight we changed to a superior room afterwards but when shown it was a triple room which we didn’t like so we got another one than which we took it was grand but had a massive pillar in front of the window, that was disappointing as well, bathroom could have been cleaner, breakfast was kind of basic, no musli or porridge ..
於 2023 年 12 月住了 2 晚
Quality Department 於 2024年1月16日回覆
Dear Regina Limmer,Thank you for sharing your thoughts on your recent stay. We're pleased you enjoyed our modern amenities and friendly staff. However, we apologize for the inconveniences you faced, including the room changes and breakfast options. Your feedback is invaluable, and we'll work to address these issues promptly.We hope to welcome you back for a more positive experience.Best regards,Anna Pagés Quality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Martina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Quality Department 於 2024年1月16日回覆
Dear Martina Zikavska,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated. We look forward to welcoming you back in the future.Best regards,Anna Pagés Quality Department Hotel Negresco Princess 4*S

2/10 很糟糕

Blanca

於 2023 年 11 月住了 6 晚
Quality Department 於 2024年1月16日回覆
Dear Sofia Posadas,We sincerely apologize that your experience at Hotel Negresco Princess 4*S fell short of expectations, as reflected in your rating. Your feedback is important to us, and we'd appreciate more details to address the specific issues.Please feel free to contact us directly with further information. We are committed to resolving any concerns and hope to have the chance to regain your trust in the future.Kind regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

imrich

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Einfach Princess ist Princess egal ob Gran Canaria oder Barcelona
於 2023 年 11 月住了 2 晚
Quality Department 於 2024年1月16日回覆
Dear Imrich Szighardt,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

Sharon

於 2023 年 11 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Sharon Waters, Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality DepartmentHotel Negresco Princess 4*S

10/10 有夠讚

Sheree,Blackpool

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was fantastic to walk to main attractions and railway that takes you direct to the airport. Staff were amazing from start to finish and breakfast was great. The free mini Bar was welcomed also. Would def stay here again
於 2023 年 11 月住了 4 晚
Quality Department 於 2024年1月16日回覆
Dear Sheree Coburn,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

8/10 不錯哦

Pietro

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ottimo hotel vicino placa Catalunya.. colazione eccellente
於 2023 年 11 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Pietro Avella,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

8/10 不錯哦

Asma

於 2023 年 11 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Asma Addou,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

John

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 3 晚
Quality Department 於 2024年1月16日回覆
Dear Olivia Hetfield, Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated. We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

10/10 有夠讚

Emilie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Quality Department 於 2024年1月16日回覆
Dear Emilie Egrise,Thank you for sharing your experience at Hotel Negresco Princess 4*S! We're delighted to hear that you enjoyed your stay. Your kind words about our staff and services are truly appreciated.We look forward to welcoming you back in the future.Best regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

6/10 一般般

Sylvie

於 2023 年 11 月住了 2 晚
Quality Department 於 2024年1月16日回覆
Dear Sylvie Mauron Dos Santos,Thank you for choosing Hotel Negresco Princess 4*S during your stay in Barcelona. Your feedback is important to us, and we'd appreciate more details to address the specific issues.Please feel free to contact us directly with further information. We are committed to resolving any concerns and hope to have the chance to regain your trust in the future.Kind regards,Anna PagésQuality Department Hotel Negresco Princess 4*S

8/10 不錯哦

Laura

家庭旅遊
喜歡:整潔度和客房舒適度
El hotel está bien ubicado, nos entregaron tarde la habitación, no estaba lista después de las 15:20hs, tuvimos q dejar equipaje y volver más tarde, no nos ofrecieron nada para compensar, la puerta del baño no cerraba, podrían mantenerlo mejor
於 2023 年 10 月住了 1 晚
Quality Department 於 2024年1月16日回覆
Estimada Laura Sandler,En primer lugar, nos gustaría darle las gracias por habernos escogido durante su estancia en Barcelona. Lamentamos la demora en la entrega de la habitación y los problemas con la puerta del baño. Tomaremos medidas para mejorar estos aspectos. Valoramos sus comentarios y esperamos la oportunidad de compensarle en una futura estancia.Saludos, Anna PagésDepartamento de CalidadHotel Negresco Princess 4* S

8/10 不錯哦

Binta

喜歡:員工素質和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Giedre

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Mohamad

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚

6/10 一般般

Ainara

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Negin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best location and service
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Leonardo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚

8/10 不錯哦

Helge

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Ruben

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 5 晚

8/10 不錯哦

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great area and price was fair. Room was a little noisy but extremely comfortable and clean. Staff were excellent. Thank you
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Corinna,Thames Ditton

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel in a good location
於 2023 年 9 月住了 2 晚

6/10 一般般

andreas

不喜歡:整潔度和客房舒適度
於 2023 年 9 月住了 4 晚