1 間臥室、高級寢具、迷你吧、客房內保險箱

桑特斯巴塞羅那 NH 酒店的評分

4 out of 5
桑特斯巴塞羅那 NH 酒店
Carrer de Numancia, 74, Barcelona

評論

8.6

有夠讚

10 分,有夠讚;1002 則評論中有 449 則" "
8 分,不錯哦;1002 則評論中有 406 則" "
6 分,一般般;1002 則評論中有 111 則" "
4 分,不太好;1002 則評論中有 27 則" "
2 分,很糟糕;1002 則評論中有 9 則" "

9.0/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

2/10 很糟糕

Poor

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
IF U HAVE CHOICE , DONT CHOOSE IT. If you stay in this Hotel, u will never forget about this hotel, If I could make a negative feedback , 100% for the bad experience ever.
於 2019 年 8 月住了 1 晚

10/10 有夠讚

HSIU-JUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
五星級的飯店
這個飯店很優質. 地點靠近地鐵站. 中央火車站. 飯店乾淨舒適, 早餐十分豐富. 非常值得大家入住
於 2019 年 7 月住了 2 晚

10/10 有夠讚

EVA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
酒店櫃檯服務非常細心,有放行李服務,大堂非常舒適,房間整體舒服,地鐵近地鐵站,酒店員工英文良好。
於 2019 年 2 月住了 3 晚

6/10 一般般

Wan Shun Wilson

於 2018 年 9 月住了 5 晚

10/10 有夠讚

ting ting

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的住宿經驗
離火車站,或高鐵站都是步行距離可到達的。交通便利!房間乾淨:房間有浴缸,走了一天回來,這是消除疲勞的一個好辦法。附近也有超市,非常便利!
於 2018 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
相當不錯
地點好,離車站近。櫃台友善房間也很乾淨。 唯一的缺點是飯店提供的免費WIFI非常非常慢。
於 2017 年 8 月住了 4 晚

8/10 不錯哦

Ng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 5 晚

6/10 一般般

真實旅客

網路速度慢
因位在巴塞隆納所以房價較馬德里高,但網路頻寬不夠,網速太慢.

6/10 一般般

Chih Feng,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I stayed in NH for 2 nights. Mostly satisfied with the accommodation. Except, there is no mini bar in rooms, so that I cannot make a tea in my room. I have to ask the restaurant for hot water. Besides, the location of the hotel is a little bit far from the Sants subway stations.

6/10 一般般

Chunxiao,china

不喜歡:客房舒適度
too noisy
too noisy could hear people next door talking no breakfast no boiling pot

8/10 不錯哦

Chien-Yi,Taiwan

喜歡:員工素質、住宿環境和硬體和客房舒適度
location could not be better
Good location, near supermarket, metro, train station, bar, restaurant... Room clean staff quality is not that good. Noise from other rooms is frequent. In general, a good hotel. Recommended.

6/10 一般般

Sing,香港

整體ok
距火站行路有點遠 酒店有點舊 服務態度好

8/10 不錯哦

py715,yy2715yy

喜歡:整潔度、員工素質和住宿環境和硬體
服務一流
房間空間很大,但隔音設備不足夠,聽到隔離既噪音。酒店職員很好,有什麼需要都能提供幫忙。

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenience + hotel quality
Good quality and near train station around 10mins from hotel and metro station just 5 mins to walk.

8/10 不錯哦

S. Yuen,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A Business Hotel
We stayed at NH for 3 nights. The location is not bad, 5mins to Metro, 8mins to Train Station. This is a business hotel and with standard room and services.

6/10 一般般

真實旅客

喜歡:住宿環境和硬體

8/10 不錯哦

Carolyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Karla

情侶出遊
Nice hotel, very clean, near a metro station and the staff are very kind! Highly recommended.
於 2024 年 4 月住了 1 晚
Ramon Rius General Manager Nh Sants 於 2024年4月30日回覆
Dear Karla,Thank you very much for sharing your experience in our Hotel. For us it's important to know when we met the expectations of our guests and when these guests would recommend us to other. In your case I want to appreciate your recommendation For us will be a pleasure welcoming you in a next future.Best regards from this fantastic city!!!Sincerely yours,

10/10 有夠讚

NAN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Andrew

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Helen

喜歡:整潔度和員工素質
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Victor

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Prasad,Austin

家庭旅遊
NH Barcelona Santa review The Good Great location , close to the metro station. Nice taco place exactly opposite to hotel for late dinner. 2 cafes close by if you want to save money by not eating breakfast buffet at hotel which seemed pricy at 18 euros per person. Needs Improvement Rooms were small. Since this was rated as a 4 star property, we were expecting it to be better than NH Madrid Ventas but it was in the same class/category. Thin walls - we could hear cleaning crew in the hallway in early morning.
於 2024 年 1 月住了 4 晚
Ramon Rius 於 2024年1月15日回覆
Hi!Thank you very much to let to readers know your experience in our NH Sants Barcelona Hotel. For us it's important Regarding your notes about the rooms soundproofing, I really sorry if these may cause any inconvenience during your stay with us. We will work to fix this kind of situations and provide the best service to our guests. Thanks again for your comments, and for us would be great to welcome you in a future.Best regards from Barcelona.Ramon RiusGeneral Manager Nh Sants Barcelona

8/10 不錯哦

Ankush

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Andre

於 2023 年 12 月住了 2 晚
Ramón Rius General Manager 於 2024年1月15日回覆
We really appreciate your time sharing your experience with us. For us is really important how was your stay in our hotel, NH Sants Barcelona, and to know you felt cared and you enjoyed your time in the hotel.I want to thanks your score about your stay, definitely I'll share it with our team. It's great to know that you would come back.Looking forward to welcoming you back soon.Best Regards from Barcelona!!!Ramon RiusGeneral Manager Nh Sants Barcelona

4/10 不太好

Werner

於 2023 年 12 月住了 2 晚
Ramon Rius General Manager 於 2024年1月5日回覆
Dear Werner,Thank you very much to let to hotels.com readers know your experience in our NH Sants Barcelona Hotel. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In the Hotel NH Sants Barcelona, it is our main objective that every guest feel special and cared, and we are delighted to know when our standard of service has met with our guests satisfaction. As hoteliers this knowledge is our reward. I reamain at your service for any further assistance you may need. Looking forward to welcoming you back at NH Sants Barcelona. Yours Sincerely

10/10 有夠讚

Catalina Roel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Al fin algo de amabilidad en Barcelona
Lo mejor de Barcelona..la gente del front desk super amable, atenta y pendiente de lo que ocupas. Super recomendable. El bufet de desayuno no tanto pero esta super bien ubicado, asi que puedes salir a buscar qué comer ahi cerca. Definitivamente si vuelvo a Barcelona me hospedería aquí.
於 2023 年 12 月住了 2 晚
Ramón Rius - Director NH Sants Barcelona 於 2023年12月27日回覆
Apreciada Srta Roel,Me gustaría agradecerle que comparta con nosotros y los usuarios de hoteles.com su experiencia en nuestro hotel. Para nosotros es importante saber cómo fue la estancia de nuestros huéspedes en el hotel, y nos satisface enormemente cuando vemos que hemos cumplido con las expectativas depositadas. Me gustaría agradecerle en especial, sus referencias hacia el trato recibido por parte de la recepción. Sin duda se alegrarán el día al ver su comentario. También me alegra saber que haya gustado la ubicación del hotel. Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano. Un saludo desde el centro Barcelona

8/10 不錯哦

Guillaume

商務旅客
喜歡:整潔度和員工素質
Nice hotel
A good hotel for business travel. The reception lounge is cozy and staff is friendly.
於 2023 年 11 月住了 2 晚
Ramón Rius - General Manager NH Sants Barcelona 於 2023年12月27日回覆
Dear Guillaume,I apreciate the time spent on writing a review regarding your recent experience with us.I am sure that it will be very useful to those who are planning to visit Barcelona in the near future.I am delighted to hear that you liked the coziness of our lobby and specially mentioning our friendly and welcoming staffs. I am sure they will be glad after hearing this.We would love to have another opportunity to welcome you back at our hotel.Best regards,

6/10 一般般

Volkan

商務旅客
不喜歡:客房舒適度
Her yere uzak ama ekonomik bir otel
Aydınlığa bakan yarı karanlık bir odada 3 gün çok zor oldu
於 2023 年 12 月住了 3 晚
RAMON RIUS. GENERAL MANAGER. 於 2023年12月28日回覆
Sevgili Vulkan, NH Sants Barcelona'daki deneyiminizi paylaştığınız için çok teşekkür ederiz. Amacımız unutulmaz bir deneyim sunmak ve müşterilerimize kendilerini özel hissetmelerini sağlayacak sürprizler yapmaktır ve bunu başaramadığımız zaman üzgünüz. Odadaki aydınlatmanın yol açmış olabileceği sorunlardan dolayı özür dilerim. Otelimizde geleceğe yönelik eylem planlarımızda dikkate alacağımız hususlar. Öte yandan, 24 saat açık bir resepsiyon ekibimizin bulunduğunu ve konaklamanız boyunca herhangi bir ihtiyacınız olması durumunda size her zaman yardımcı olmaya çalışacağını da belirtmek isterim. Başka bir fırsata sahip olmak ve otelimizdeki deneyiminizi geliştirmek için sizi çok uzak olmayan bir gelecekte tekrar ağırlama fırsatına sahip olmayı umuyoruz. Saygılarımla.

10/10 有夠讚

Angel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Un máster chef pero en hotel 🏩 lo recomiendo total a todos los barceloneses y a toda esa gente que viene de tantos países latinos e Europeos ....por ser un gran hotel 🏨 con buenas condiciones céntrico de la gran ciudad de Barcelona..un gran suvenir .empezando por recepción .dirección atención .con grandes suits .coordinación amabilidad .compañerismo total de todo el equipo amabilidad .discreción con todos los servicios ful equip en general son una buena piña desde direcion gerencia centralita. Equipo limpieza forman una gran familia
於 2023 年 11 月住了 1 晚
Ramón Rius Director NH Sants Barcelona 於 2023年12月27日回覆
Apreciado Angel,Le agradezco que haya dedicado unos minutos de su tiempo en valorar su estancia en el NH Sants Barcelona con los usuarios de expedia. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Nos encanta leer comentarios como el suyo donde destaca de manera positiva toda su estancia con nosotros. Por último comentarle, que para nosotros sería un placer darle la bienvenida de nuevo en un futuro no muy lejano. Saludos cordiales.

10/10 有夠讚

Oscar

喜歡:整潔度、員工素質和住宿環境和硬體
Me gusto el buen servicio en el restaurante
於 2023 年 11 月住了 3 晚
Raquel Serna 於 2023年11月28日回覆
Estimado Oscar, Agradezco que se haya tomado unos minutos de su valioso tiempo para hacernos saber su opinión sobre el Hotel. Los comentarios de todos nuestros clientes son la base para nuestra contínua mejora, y para conseguir que la estancia de nuestros huéspedes sea cada vez más agradable.En su caso, querría agradecer los comentarios sobre el Servicio recibido en el Restaurante. Sin duda alguna haremos llegar sus comentarios a todo el equipo, animándoles a seguir potenciando estas buenas prácticas que dan como resultado su felicitación. Esperamos tener la oportunidad de volver a atenderle de nuevo en nuestro Hotel, y poder seguir demostrándole cual es nuestra forma de entender la hotelería. Agradeciéndole nuevamente su atención, quedo a su entera disposición. Le envío mis más atentos saludos. Raquel Serna- Front Desk Manager

10/10 有夠讚

Jose GERALDO

於 2023 年 11 月住了 4 晚
Raquel Serna 於 2023年11月28日回覆
Estimado Sr. Geraldo, Agradezco que se haya tomado unos minutos de su valioso tiempo para valorar los servicios prestados. En el Hotel NH Sants Barcelona, nuestro objetivo es superar las expectativas de nuestros clientes y valoramos muy positivamente las sugerencias que nuestros huéspedes nos realizan. En su caso, querría agradecer las puntuaciones. Agradeciéndole nuevamente su atención, quedo a su entera disposición. Le envío mis más atentos saludosRaquel Serna Front Desk Manager NH Sants Barcelona

10/10 有夠讚

Joshua

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, lovely room, Jnr suite was spot on with a lovely open area balcony. Friendly staff and a nice vibe
於 2023 年 11 月住了 2 晚
Ramón Rius 於 2023年11月20日回覆
Dear Joshua,First of all, we want to thank you for taking your time rating our hotel through Expedia.We do really apreciate your positive rating and your beautiful words. I will let know the team about it.I remain at your service for any further assistance you may need. Looking forward to welcoming you back.Yours sincerely, Ramon Rius - General Manager NH Sants Barcelona

10/10 有夠讚

Gilberto

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2023 年 10 月住了 5 晚
Ramon Rius - General Manager NH Sants Barcelona 於 2023年11月8日回覆
Dear Gilberto,First of all, thank you for taking your time rating our hotel through Expedia.We do really apreciate your positive ratings and your beautiful words.I remain at your service for any further assistance you may need. Looking forward to welcoming you back. Yours sincerely,

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度和員工素質
Convenient to Barcelona Sants rail station and metro. perfect for our one night stop in Barcelona. Room clean and bed comfortable. Lovely breakfast.
於 2023 年 10 月住了 1 晚
Ramón Rius - General Manager 於 2023年10月24日回覆
Dear Elizabeth,First of all, we want to thank you for taking your time rating your stay in our hotel.We do really apreciate your positive rating and your beautiful words.It will be a pleasure for us to welcome you again in the future and offer you another wonderful experience.Kind regards,

6/10 一般般

mark

商務旅客
喜歡:整潔度
Comfy bed and good shower
於 2023 年 10 月住了 1 晚
Ramón Rius - General Manager 於 2023年10月24日回覆
Dear Mark,Firs of all, we want to thank you for taking your time rating your stay in our hotel.It's important for us, to know the opinion of our guests and how they feel after their stay with us.We always try to give our best and to offer an excellent service.It will be a pleasure for us to have you again with us in the future. Kind regards,

8/10 不錯哦

Gazala,Naperville

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
the superior rooms are much nicer and bigger than the standard rooms.
於 2023 年 9 月住了 1 晚
Ramon Rius - General Manager NH Sants Barcelona 於 2023年10月17日回覆
Dear Gazala,Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel.As you said, although our standard rooms are already comfortable and good enough, having the superior rooms are always better and has more amenities offered.We would love to welcome you back the next time you return in Barcelona.Best regards

10/10 有夠讚

Francisco

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Isaac Escobar 於 2023年10月16日回覆
Estimado Francisco, le agradezco que haya dedicado unos minutos de su tiempo en valorar su estancia en el NH Sants Barcelona. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Nos encanta ver puntuaciones como la suya donde destaca de manera positiva toda su estancia con nosotros. Por último comentarle, que para nosotros sería un placer darle la bienvenida de nuevo en un futuro no muy lejano. Saludos cordiales.

8/10 不錯哦

Jean

喜歡:整潔度、員工素質和住宿環境和硬體
Ramon Rius - General Manager NH Sants Barcelona 於 2023年10月25日回覆
Dear Jean,Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel.We are delighted to know that we have met your expectations.We look forward on welcoming you back at our hotel.Best regards

8/10 不錯哦

Christine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Ramón Rius Director NH Sants Barcelona 於 2023年10月25日回覆
Dear Cristine,We appreciate the time spent to write your review of our hotel, I am sure that your opinion will be useful for other travelers who are planning to visit Barcelona.We celebrate to learn the remarks that you left about our hotel and it will be our great honor to received you once again at our hotelBest regards

6/10 一般般

Kevin

於 2023 年 9 月住了 1 晚
Ramon Rius - General Manager NH Sants Barcelona 於 2023年10月25日回覆
Dear Kevin,Thank you for writing your experience at our hotel, these comments help us to improve every day.We understand that we didn't met all your expectation and we will work out best to improve in anyway we can.We look forward on accommodating you again at our hotel.Best regards

10/10 有夠讚

gilda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a short 1 night stay but wonderful! Thank you
於 2023 年 9 月住了 1 晚
Ramon Rius 於 2023年9月19日回覆
Dear Gilda, Thank you very much to let to know your experience in our Hotel. For us it's important to know when we met the expectations of our guests .Looking forward to welcoming you back soon.Best regards from BarcelonaRamon RiusGeneral Manager

10/10 有夠讚

Teresa

於 2023 年 9 月住了 1 晚
Ramón Rius 於 2023年9月19日回覆
Buenos días Teresa,En primer lugar muchas gracias por compartir su experiencia . Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Cuando leemos valoraciones como la suya sentimos que lo hemos conseguido.Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano.Un saludo desde esta maravillosa ciudad.Ramon Rius.Director Nh Sants Barcelona

8/10 不錯哦

klaus

團體旅遊
喜歡:設施服務
Würde wiederkommen
於 2023 年 9 月住了 4 晚
Ramón Rius 於 2023年9月19日回覆
Good morning dear Klaus,We really appreciate your time sharing your experience with Expedia readers and with us. For us is really important how was your stay in our hotel, and to know you felt cared and you enjoyed your time in the hotel.It's great to know that you would come back.Looking forward to welcoming you back soon.Best Regards from of Barcelona!!!Ramon RiusGeneral Manager Nh Sants Barcelona

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Overall stay was satisfactory. Upon checking in, male behind desk appeared to much trouble to inform us of any of the hotels facilities. When another guest came out of lift, receptionist left us half way through checking in, to deal with other guest without any explanation . Thought this was rude. Had to ask on a number of occasions for more milks etc. Only 2 left normally.
於 2023 年 8 月住了 4 晚
RAMON RIUS 於 2023年9月1日回覆
Dear Mr. Svensoon,First of all, we would like to thank you for rating your stay in our hotel NH Sants Barcelona.Please accept our sincere apologies for not having satisfied your expectations. We hope you can give as another opportunity. We would like to host you again in our hotel soon.Best regards,Ramon RiusHotel Manager

10/10 有夠讚

Carmen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Um hotel maravilhoso. Bem localizado e com muito bom atendimento. Gostei muito. Um café da manhã delicioso
於 2023 年 8 月住了 4 晚
Raquel Serna 於 2023年8月30日回覆
Apreciada Carmen,En primer lugar, muchas gracias por compartir su experiencia en el Hotel NH Sants Barcelona.Nuestro objetivo, es ofrecer una experiencia memorable , y sorprender a nuestros clientes para que se sientan especiales, y nos encanta ver puntuaciones como la suya. Nos encantaría poder volver a tener la oportunidad de darle la bienvenida de nuevo en nuestro Hotel. Un Cordial Saludo,Atentamente, Raquel Serna. Front Desk Manager

10/10 有夠讚

Cláudia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
Raquel Serna 於 2023年8月30日回覆
Apreciada Claudia,En primer lugar, muchas gracias por compartir su experiencia en el Hotel NH Sants Barcelona.Nuestro objetivo, es ofrecer una experiencia memorable , y sorprender a nuestros clientes para que se sientan especiales, y nos encanta ver puntuaciones como la suya. Nos encantaría poder volver a tener la oportunidad de darle la bienvenida de nuevo en nuestro Hotel. Un Cordial Saludo,Atentamente, Raquel Serna. Front Desk Manager

6/10 一般般

Lorenzo

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff is friendly and helpful. Though, rooms are cleaned only late in the day, and sometimes not everyday because staff to clean rooms is scarce.
於 2023 年 8 月住了 10 晚
Ramón Rius General Manager 於 2023年8月29日回覆
Dear Lorenzo,We do really apreciate taking your time rating our hotel through expedia website. We also apreciate your words about our staff, i will let them know about it. Regarding your comment about the cleaning, I take note about it in order to improve our quality. Kind regards,

10/10 有夠讚

Jesús

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mejorar la red Wi-Fi. Tenia poca conexión.
於 2023 年 8 月住了 4 晚
Raquel Serna 於 2023年8月28日回覆
Estimado Jesús , En primer lugar muchas gracias por hacernos saber su opinión y experiencia en el NH Sants Barcelona. Nuestro objetivo es ofrecer una experiencia memorable y sorprender a nuestros clientes para que se sientan especiales. Me gustaría agradecerle su buena puntuación, y por otro lado, recojo su apreciación sobre el Wifi, poniendo foco en ello para que dicho servicio gane en consistencia. Lamento si ello le causó algún inconveniente. Esperamos poder volver a tener la oportunidad de darle la bienvenida de nuevo en un futuro no muy lejano y poder demostrarle nuestra manera de entender la hotelería con una mejor estancia.Saludos Cordiales, Raquel Serna- Front desk manager