10/10 Excellent
Audrey
2024/8/19
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Audrey
Stayed 1 night in Aug 2024
Hotel Zepter Palace
2.0 star property
The Hotel Zepter Palace welcomes guests with complimentary breakfast, a stylish bar, and round-the-clock front desk service for every traveler need
Choose dates to view prices
Photo gallery for Hotel Zepter Palace
The newly remodeled Hotel Zepter Palace blends modern comfort with historic character. Travelers start their day with breakfast before relaxing on the sunny terrace or visiting the bar. Laundry facilities and 24-hour reception ensure a hassle-free experience throughout the stay.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Restaurant
- Air conditioning
- Business services
- Bar
- Laundry
- Room service
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Double or Twin Room
Double or Twin Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Minibar
Daily housekeeping
Desk
- 355 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Single Room
Single Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
- 161 sq ft
- 1 bedroom
- Sleeps 1
- 1 Queen Bed
View all photos for Triple Room
Triple Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 3 Large Twin Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
2 bathrooms
Minibar
Daily housekeeping
- Sleeps 5
- 1 Queen Bed
View all photos for Suite
Suite
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Minibar
Daily housekeeping
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the neighborhood
Banja Luka is home to Hotel Zepter Palace. Botanical Garden of the University of Banja Luka and Laktaši Thermal Spa are local attractions and those in the mood for shopping can visit Veselina Masleše and Delta Planet Shopping Mall. Visit our Banja Luka travel guide
Kralja Petra I Karadordevica, 60, Banja Luka, 78000
What's nearby
Kastel Fortress3 min walk - 0.3 km
Park Petar Kocic5 min walk - 0.4 km- Ferhadija Džamija2 min walk - 0.2 km
- Orthodox Sanctuary of Christ the Savior10 min walk - 0.9 km
- Grand Trade Banja Luka16 min walk - 1.4 km
Getting around
- Banja Luka Station14 min drive
- Banja Luka (BNX-Banja Luka Intl.)36 min drive
Restaurants
- Caffe Coffie4 min walk
- Peckham5 min walk
- Pite pod sačem2 min walk
- Veranda2 min walk
- Fabrika Coffee6 min walk
About this property
Hotel Zepter Palace
Property highlights
Take advantage of free breakfast, a terrace, and laundry facilities at Hotel Zepter Palace. A bar and a restaurant are available to all guests.
Other perks include:
- A 24-hour front desk, 3 meeting rooms, and a banquet hall
- A front-desk safe and an elevator
Room features
All 66 rooms feature comforts such as air conditioning, as well as thoughtful touches like sound-insulated walls and minibars.
Other conveniences in all rooms include:
- Showers, free toiletries, and hair dryers
- Flat-screen TVs with cable channels
- Heating, daily housekeeping, and desks
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Property amenities
Food and drink
- A bar/lounge
- A restaurant
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Safe at front desk
Guest services
- Housekeeping (daily)
Business services
- 3 meeting rooms
Outdoors
- Terrace
Accessibility
- Elevator
More
- Banquet hall
- Built in 1933
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Slippers
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Heating
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.22 per day
Property payment types
Important information
Optional extras
- Late check-out fee: EUR 40 (subject to availability)
- Rollaway bed fee: EUR 10.22 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Hotel Palas Banja Luka
Palas Banja Luka
Hotel Palas
Hotel Zepter Palace Hotel
Hotel Zepter Palace Banja Luka
Hotel Zepter Palace Hotel Banja Luka
Frequently asked questions
Is Hotel Zepter Palace pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Zepter Palace?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Zepter Palace?
Check-out is at 11:00 AM. Late check-out is available for EUR 40 (subject to availability).
Where is Hotel Zepter Palace located?
Situated in Banja Luka, this hotel is within a 5-minute walk of Kastel Fortress and Ferhadija Džamija. Park Petar Kocic and Veselina Masleše are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Zepter Palace Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.6
Location
8.6
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 17 out of 33 reviews
10 - Excellent
17
Rating 8 - Good. 7 out of 33 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 33 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 33 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 33 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Raymond
2024/6/24
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, great location, excellent breakfast
Raymond
Stayed 1 night in Jun 2024
8/10 Good
Nikolina
2023/5/2
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff.
Nikolina
Stayed 2 nights in Apr 2023
10/10 Excellent
Vesna
2024/9/3
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
Vesna
Stayed 1 night in Aug 2024
6/10 Okay
Rok
2023/2/26
Liked: Cleanliness
Disliked: Property conditions & facilities
Fair
Fair stay; garage in a bit "unusual state". Good location. Average breakfast.
Rok
Stayed 1 night in Feb 2023
8/10 Good
Sanjin
2023/5/2
Liked: Staff & service, room comfort
The great position
The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...
Sanjin
Stayed 1 night in Apr 2023
2/10 Terrible
Verified traveler
2018/10/2
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
Verified traveler
Stayed 7 nights in Sep 2018
4/10 Poor
Verified traveler
2025/7/6
Disliked: Cleanliness, staff & service, property conditions & facilities
Sliter hotell… begränsad frukost… ingen service
Verified traveler
Stayed 2 nights in Jul 2025
6/10 Okay
CAROLINE
2023/6/1
Liked: Staff & service
Des travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement »
Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route
Lit qui couine quand on bouge de position
Pour moi il n’y a que le nom de palace mais pas la qualité
CAROLINE
Stayed 1 night in May 2023
2/10 Terrible
Adrian
2021/8/17
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bedömning
Okunnig o otrevlig personal
Adrian
Stayed 1 night in Aug 2021
10/10 Excellent
Tijana
2020/1/1
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful with all our queries.
Tijana
Stayed 2 nights in Dec 2019
4/10 Poor
Verified traveler
2019/11/5
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
Verified traveler
Stayed 1 night in Oct 2019
10/10 Excellent
Verified traveler
2019/8/15
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Bed super comfy! And beer cheap!!!
Verified traveler
Stayed 1 night in Aug 2019
2/10 Terrible
Nicoline
2019/8/3
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold
There was mold in the bath and the bed was very bad to sleep in
Nicoline
Stayed 1 night in Aug 2019
8/10 Good
Suzanna
2019/7/4
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City life at one’s Doorstep.
Amazing and a secure experience.
Suzanna
Stayed 7 nights in Jun 2019
10/10 Excellent
Ashfaque
2019/5/17
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottoman, churches, city centre and foods
Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans
Ashfaque
Stayed 1 night in May 2019
8/10 Good
Verified traveler
2019/5/4
Liked: Cleanliness, staff & service
posizione centrale stanze grandi colazione personale gentile
Verified traveler
Stayed 1 night in Apr 2019
10/10 Excellent
Maria
2018/12/3
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyckad vistelse med mycket god service
Fantastiskt mottagande och mycket god service. Närheten till det mesta.
Maria
Stayed 4 nights in Nov 2018
10/10 Excellent
Kelly
2025/6/18
Kelly
Stayed 1 night in Jun 2025
8/10 Good
Dino
2025/5/13
Liked: Cleanliness, room comfort
Dino
Stayed 3 nights in Apr 2025
8/10 Good
Julia
2025/4/19
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julia
Stayed 2 nights in Apr 2025
2/10 Terrible
Boris
2025/1/5
Boris
Stayed 2 nights in Jan 2025
10/10 Excellent
Carmello
2023/11/5
Carmello
Stayed 1 night in Nov 2023
10/10 Excellent
Slobodan
2023/7/12
Slobodan
Stayed 2 nights in Jul 2023
10/10 Excellent
Alexander
2023/1/15
Alexander
Stayed 2 nights in Jan 2023