大廳

特蘭茲飯店 - SHA Extra Plus 認證的評分

4 out of 5
特蘭茲飯店 - SHA Extra Plus 認證
53 Phayathai Rd, Khwaeng Thanon, Phayathai, Ratchathewi, Bangkok, Bangkok

評論

8.8

有夠讚

10 分,有夠讚;355 則評論中有 179 則" "
8 分,不錯哦;355 則評論中有 146 則" "
6 分,一般般;355 則評論中有 21 則" "
4 分,不太好;355 則評論中有 8 則" "
2 分,很糟糕;355 則評論中有 1 則" "

9.0/10

整潔度

9.2/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

MING HAO

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦的平價飯店
機場搭乘機場快線到最後一站即到飯店,那邊亦有捷運站可至市區內,非常方便。 房型舒適,櫃檯人員親切,行李寄放服務,亦有自主吧早餐選擇。 旁邊有let’s relax按摩店。 值得推薦!
於 2024 年 1 月住了 1 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for recommending us to other guests. We are pleased you liked your stay and hope to see you again soon.

6/10 一般般

Yi

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
搭機場快線超方便。但隔音差
1.與機場快線就是上下樓的距離,很近。 2.早餐像商務旅館一樣,雖沒特別,但價錢便宜,CP值不錯。 3.網頁標示有VIP金銀卡福利,但實際沒提供,不過有mini吧免費提供。 4.隔音真是一大敗筆,因為房間門好像是空心板,光是關門就好大聲,因為只是住一晚,價錢中等就忍了。離火車道近,也是有鐵路方面音效,不過,好像不成大問題。
於 2024 年 1 月住了 1 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for your review and feedback. We do still provide special offers following conditions of each VIP program that we participate in. We are sorry if you have missed them during your stay. Our front reception is now aware of the incident and is committed to improve this area of our service to ensure that guests get to fully enjoy privileges of their membership that has been promised when booking a stay at Hotel Tranz.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location
於 2023 年 12 月住了 1 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for your positive ratings and photos of our breakfast line. We genuinely hope you will consider returning.

10/10 有夠讚

Chang

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
回程住宿的好選擇
飯店就在帕亞泰站旁邊,機場線跟BTS都可到,最近的小7要過馬路到對面去,但門口有台販賣機 房間聽得到火車的聲音,淺眠的可能要帶耳塞才不會被影響 飯店員工親切,12點就讓我們check in
於 2023 年 12 月住了 3 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for your review and giving us full scores. We hope to welcome you back to Hotel Tranz.

8/10 不錯哦

Sylvia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間空間夠大, 潔淨。 房門隔音不是太好, 會聽到其他房客在走廊說話聲音。 酒店沒有設施可言。
於 2023 年 11 月住了 2 晚
Reservations, WP 於 2023年11月27日回覆
Thank you for taking the time to review us. Your comments mean a lot to us for our further improvement. Best regards,

10/10 有夠讚

Ying-Hua

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 5 晚
Reservations, WP 於 2023年11月13日回覆
Thank you for your kind ratings. We are pleased that you are satisfied with your stay and hope to welcome you back again soon.

10/10 有夠讚

Yin Yung, Esther

情侶出遊
喜歡:員工素質
It is most convenient to take the Airport Express directly from the airport to the hotel. However , there are not many choices for breakfast.
於 2023 年 10 月住了 4 晚
Reservations, WP 於 2023年11月13日回覆
Thank you for taking the time to review us. Your comments are highly appreciated and noted for further improvement. We hope you will stay with us again.

10/10 有夠讚

Siu yin

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Very clean rooms and environment, credits was additional given by the male staff who welcomed our return everyday. I feel like back to home.
於 2023 年 5 月住了 2 晚
Reservations, WP 於 2023年10月13日回覆
Dear Siu Yin,Thank you for taking the time to review us. We are pleased that you had a good experience staying with us. We hope you will return and stay with us again when you visit Bangkok.

10/10 有夠讚

CHIAYU

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Reservations, WP 於 2023年10月11日回覆
Thank you for scoring us with full marks. We are pleased you liked your stay and look forward to welcoming you back again soon.

10/10 有夠讚

CHIAYU

於 2023 年 9 月住了 3 晚
Hotel Tranz Reservations, RP 於 2023年10月10日回覆
Thank you for giving us full marks. We hope you will stay with Hotel Tranz again.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and clean
Next to the station, a very convenient location. Clean room to stay.
於 2023 年 9 月住了 1 晚
Reservations, WP 於 2023年9月19日回覆
Thank you for your review. We are pleased that you liked your stay and hope to welcome you back again in the near future. Best regards,

6/10 一般般

CHI TAK

喜歡:整潔度、員工素質和客房舒適度
Convenience to everywhere in Bangkok
Located at ARL and BTS crossover station, easy to reach. Room is big, staff are nice, buffet breakfast no bad. Overall experience is good.
於 2023 年 8 月住了 2 晚
Reservations, WP 於 2023年9月1日回覆
Thank you for your review. We hope you will stay with us again.

10/10 有夠讚

Lai Yuk Grace

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Reservations, WP 於 2023年9月1日回覆
We are pleased you are satisfied with your stay. We hope you welcome you back again soon.

8/10 不錯哦

Anna Wing Yan

家庭旅遊
喜歡:整潔度和員工素質
Great location for short stay especially on night flight arrival
於 2023 年 6 月住了 3 晚
Reservations, WP 於 2023年7月6日回覆
Thank you for staying with us and for your review.We hope to see you again at Hotel Tranz.

10/10 有夠讚

Ka Mau

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice hotel
Overall it's very good, with great location and comfort. The only downside is that the bathtub drainage is not smooth, and there are no power sockets or USB charging ports beside the bed. These are deducted points, which is a pity.
於 2023 年 6 月住了 1 晚
Reservations, WP 於 2023年6月26日回覆
Thank you for reviewing us and giving us full marks. Your comments are well noted for our further improvement. We hope you will stay with us again.

8/10 不錯哦

Ka Mau

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Reservations, WP 於 2023年5月31日回覆
Thank you for staying with us. We hope to welcome you again soon.

8/10 不錯哦

Yan Yan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 4 晚
Reservations, WP 於 2023年4月25日回覆
Thank you for rating your stay. We hope to see you again at Hotel Tranz.

8/10 不錯哦

Sin Yee

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Nice location, 2mins walk to BTS station
於 2023 年 4 月住了 4 晚
Reservations, WP 於 2023年4月23日回覆
Thank you for your review. We hope to see you again.

8/10 不錯哦

Ka Mau

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
消毒水味道有點重
這家一直都是我的首選,但是這次消毒藥水味道好重,有點不太喜歡但可以接受,無論去機場或CBD都是最方便的酒店
於 2023 年 4 月住了 1 晚
Reservations, WP 於 2023年4月23日回覆
Thank you for your scoring and comment. Our team has been notified for improvement. We hope you will stay with us again.

10/10 有夠讚

SZE WING

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, convenient location, comfortable environment
於 2023 年 4 月住了 3 晚
HotelTranz Reservations, RP 於 2023年4月7日回覆
Dear Sze Wing, Thank you for your review and kind scoring. Hope to see you again at Hotel Tranz soon! Sincerely,

10/10 有夠讚

FENG YING

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Reservations, WP 於 2023年3月13日回覆
Thank you for scoring us. We hope you will continue to stay with Hotel Tranz when you visit Bangkok.

6/10 一般般

Tsomin

喜歡:整潔度和客房舒適度
於 2023 年 1 月住了 2 晚
Reservations, WP 於 2023年2月12日回覆
Thank you for staying with us and for your scoring.

10/10 有夠讚

P

於 2023 年 2 月住了 1 晚
Reservations, WP 於 2023年2月10日回覆
Thank you for rating us. We hope you will continue to be our guest whenever you are in Bangkok.

8/10 不錯哦

Ka Kei

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
近機塲快線和BTS站
於 2023 年 1 月住了 7 晚
Reservations, WP 於 2023年2月5日回覆
Thank you for your review and for staying with us.We hope to welcome you back to Hotel Tranz soon.Yours sincerely,

8/10 不錯哦

Pui Yi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall the hotel is nice. Just no hot water in shower, merely warm
Reservations, WP 於 2023年1月18日回覆
Thank you for your review. Our water is set to a temperature safe for guests use. We would have been glad to adjust the temperature to your preference. We hope you will choose to stay with us again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置佳
職員態度有禮,客房清潔亦做得很好。 可惜花灑熱水温度不足,感覺是微温而已。 最佳的是位置,在機場線終站Phaya Thai旁,不用推着行李轉車!
於 2022 年 12 月住了 4 晚
Reservations, WP 於 2023年1月9日回覆
Thank you for your review and comment. We are sorry you found the water not hot enough. We would have been pleased to adjust for you if we were notified during your stay. The water temperature is set to a temperature that is safe for guests. We hope you will choose to stay with us again.

8/10 不錯哦

Wing Yin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便
交通方便,在機場線站隔離
於 2022 年 12 月住了 3 晚
Reservations, WP 於 2022年12月16日回覆
Thank you for reviewing us. We hope Hotel Tranz will continue to be your choice of stay in Bangkok,

10/10 有夠讚

Lap Him Nick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very convenient ! it just takes 35mins from airport to hotel by the airport railway. and the hotel just locat next to the station
於 2022 年 8 月住了 2 晚
WP, Reservations 於 2022年8月17日回覆
Thank you for your review and kind scoring. We hope that you will choose to stay with Hotel Tranz again. Yours sincerely,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2020 年 3 月住了 5 晚
Hotel Tranz reservation, RP 於 2020年3月14日回覆
Dear Guest, Thank you for scoring us. We hope you will stay with us again. Yours sincerely,

10/10 有夠讚

Ka fung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一試
交通方便絶對首選
於 2020 年 2 月住了 3 晚
Hotel Tranz Reservations, WP 於 2020年3月3日回覆
Dear Guest, Thank you for your review and comments. Yours sincerely,

6/10 一般般

真實旅客

於 2020 年 2 月住了 4 晚
Hotel Tranz Team, WP 於 2020年3月1日回覆
Dear Guest, Thank you for rating us. Should you have specific comments regarding areas of our service that needs improvement, please let us know. Yours sincerely,

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 4 晚
Hotel Tranz Reservations, WP 於 2020年2月25日回覆
Dear Guest, Thank you for your kind scores. We hope you will choose to stay with us again when you next visit Bangkok. Yours sincerely,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 3 晚
Hotel Tranz Team, WP 於 2020年2月19日回覆
Dear Guest, Thank you for your kind score. We hope you will stay with us again. Yours sincerely,

10/10 有夠讚

YU-HUI

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
地點佳,門房管制安全性高
於 2020 年 2 月住了 2 晚
Hotel Tranz Team, WP 於 2020年2月14日回覆
Dear Guest, Thank you for your review and kind ratings. Yours sincerely,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
方便,門口的先生很熱情。
於 2020 年 1 月住了 1 晚
Hotel Tranz Team, WP 於 2020年1月31日回覆
Dear Guest, Thank you for your compliment and for rating us. We have passed on your compliment to our staff. We hope you will choose to stay with us again when you are in Bangkok. Yours sincerely,

8/10 不錯哦

TSZ YAN

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice service
Very helpful for the luggage
於 2020 年 1 月住了 3 晚
Hotel Tranz Team, WP 於 2020年1月16日回覆
Dear Guest, Thank you for your comment and for taking the time to rate us. Hope to see you again soon. Yours sincerely,

8/10 不錯哦

MKe,香港

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
酒店地點近車站方便機場往來,在車站很容易走冤枉路到達酒店,員工服務非常好,行李篋非常重二話不說搬上搬落,笑容一流,除了床上用品有污跡,整體上都很乾淨,浴室有小飛飛,花灑熱水不夠熱,洗手盆熱水比花灑熱水熱,早餐也很豐富 , 酒店對面有7-Eleven看似近,但不容易到達,7-Eleven的貨品很齊全,酒店附近有很多餐廳都不錯,Let‘s relax就在隔離,欣賞房間內的長枱,可以放置很多東西,但是二人房只有一張椅子.
於 2020 年 1 月住了 3 晚
Hotel Tranz Reservations, WP 於 2020年1月23日回覆
Dear Guest, Thank you for taking the time to review us. Yours sincerely,

8/10 不錯哦

WAI YING ALICE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
WP 於 2020年1月23日回覆
Dear Guest, Thank you for rating us. Yours sincerely,

8/10 不錯哦

大雄

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點方便, 五分鐘就可 到達機場鐵路總站, 30分鐘就可到達機場非常方便。。 連接bts站 乘搭兩站就可到達曼谷市中心。
於 2019 年 12 月住了 5 晚
Hotel Tranz Reservations, WP 於 2020年1月23日回覆
Dear Guest, Thank you for reviewing us. Yours sincerely,

8/10 不錯哦

CHI TAK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to stay
Good location,ARL & BTS are nearby. There is also a ' Let´s Relax' massage shop within a few steps. Discount price for hotel guest in massage package. Hotel staff are nice and helpful,they are all in good English speaking. If there have swimming pool & gym room would become a 5 star hotel!
於 2019 年 12 月住了 3 晚
WP 於 2019年12月28日回覆
Dear Guest, Thank you for taking the time to review us. We hope Hotel Tranz will continue to be your choice of stay in Bangkok. Yours sincerely,

8/10 不錯哦

SHU-MIN

於 2019 年 12 月住了 4 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置非常棒,位於機場快線終點站,而且地點就在車站旁邊,轉成BTS也非常方便,就地理位置我給100分,美中不足是浴室熱水不夠熱,且浴室有些鐵製處,有一點點生鏽,但是房間整潔度還是不錯,整體給飯店90分。
於 2019 年 12 月住了 6 晚
WP 於 2019年12月23日回覆
Dear Guest, Thank you for taking the time to review us. Your comments are valuable to us. We will try our best to improve in areas which needs attention to better our service for future guests and hopefully for your next stay with us. Yours sincerely,

10/10 有夠讚

Ling-Yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CP值高的旅店 BKK
1.很方便的住宿點/機場捷運最後一站/連通BTS 2.拉行李的人BTS站往4號出口....可以注意指標有電梯可搭 3.拉行李的人從機捷出來....有電梯跟電動手扶梯往飯店一樓 4.飯店一樓旁有曼谷Let's Relax Spa...很棒喔 5.飯店有早餐在三樓....每天都會換菜色 有飯/麵/咖啡/牛奶/麥片/粥/濃湯/莎拉/水果/茶./土司....一定吃的飽 6.飯店對面有摩托車計程車 7.附近有很大間的7-11...不過要看一下搭電梯比較方便 8.飯店一樓到大門沒有行李斜坡道...所以要扛一走4-5步...不過退房時有飯店的男同仁幫忙扛行李到機捷一樓走道....很貼心 9.浴室很乾淨...洗澡第一二天熱水不夠熱..第三天反映後變熱囉 10.浴室有一面是透明的可以看穿防間但有拉簾...不用擔心曝光 11.飯店每天都會提供2瓶礦泉水 12.冷氣夠冷/電視很大/床很舒服 ************************************************************ 缺點: 1.因為離BTS很近...附近也有火車會經過.....早上會有火車嘟嘟聲 2.晚上會有很多摩托車喇叭聲音 3.飯店內隔音還好如果有人回來會聽到走道聲音跟關門聲 4.我都帶耳塞睡覺...................... ************************************************ 心得.... 我以後還是會住這裡.... CP值高....剛好卡的交通點去哪都機乎一半的車程....很方便..... 隔壁又有按摩店可以紓壓....... 很棒喔
於 2019 年 12 月住了 3 晚
WP 於 2019年12月20日回覆
Dear Guest, We appreciate you taking time to write a detailed review and give us kind ratings. Thank you for comments on areas which need improvement. We will immediately look in to it. We look forward to welcoming you to Hotel Tranz again. Yours sincerely,

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good place and nice food
於 2019 年 12 月住了 5 晚
Hotel Tranz Reservation, RP 於 2019年12月14日回覆
Dear Guest, Thank you for your review. We hope you will stay with us again next time you are in Bangkok. Yours sincerely,

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
員工有禮,酒店清潔,bts就在在樓下,交通方便,只可惜廁所沖涼不夠熱水,只是暖水!如果可以改善用熱水就完美,下次會再入住!
於 2019 年 12 月住了 5 晚
Hotel Tranz Reserations, WP 於 2019年12月13日回覆
Dear Guest, Thank you for your review and comments. We are glad you are happy with most of our services. As for your comment about the temperature water in our shower, it is possible to adjust it to a higher temperature. It is our intention to set the temperature in all rooms at a mid range to prevent accidents which might occur to guests. Our front reception is open 24 hours. Please notify us if you wish to adjust the water temperature. We hope Hotel Tranz will continue to be your choice of stay in Bangkok. Best regards,

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location and near by BTS and ARL, so that it can easy to the bbK airport. Also, the hotel breakfast is quite good. But the bath shower pressure is something problem. Overall, it satisfied and I will booked this hotel again.
於 2019 年 11 月住了 4 晚
Hote Tranz Team, WP 於 2019年12月6日回覆
Dear Guest, Thank you for reviewing us and for your comments. We will look into part of our service which you mentioned needs attention. We look forward to welcoming you Hotel Tranz again . Yours sincerely,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 5 晚
Hotel Tranz Team, WP 於 2019年12月3日回覆
Dear Guest, Thank you for taking the time to rate us. Yours sincerely,

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點超好,前台服務人員友善。房間乾淨整齊。比較不方便的是要去超商買東西要過天橋。還有早餐選擇比較少。如果可以改善就太好了
於 2019 年 11 月住了 3 晚
Hotel Tranz Team, WP 於 2019年12月3日回覆
Dear Guest, Thank you for reviewing us. We hope you will stay with us again. Yours sincerely,

8/10 不錯哦

shuk kam

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location ,very near BTS
於 2019 年 11 月住了 3 晚
Hotel Tranz Reservations, WP 於 2019年11月30日回覆
Dear Guest, Thank you for reviewing us. Yours sincerely,

4/10 不太好

chia

團體旅遊
喜歡:整潔度和設施服務
不喜歡:員工素質和住宿環境和硬體
朝向車站的房間實在太吵了,不只有BTS和機場快線,地面還是貨運鐵路,火車經過是會讓人從睡夢中驚醒,再加上大馬路的車聲 向櫃台人員反映,得到的回應是因為你已經使用過房間了(我進去不到一小時就反映了),所以無法換房間 我反問:為什麼不能一開始就給面向另一面的房間呢? 櫃台小姐明確表示,因為透過訂房網站就是給最差最爛的房間,然後等到你抱怨時,再說你已經使用過房間了,所以不能換,非常惡劣與差勁的一間旅館
於 2019 年 11 月住了 2 晚
Hotel Tranz Team, WP 於 2019年11月30日回覆
Dear Guest, We are sorry that you were unhappy with how your case was handled. It did took us some time before being able to successfully move you to another room. We were almost fully booked on that day which was the cause for the delay in clearing a new room for you. We assure you that we have tried our best. However, our front office is notified of your comments which we will look into improving this part of our service. Yours sincerely,