Thank you for your review and feedback. We do still provide special offers following conditions of each VIP program that we participate in. We are sorry if you have missed them during your stay. Our front reception is now aware of the incident and is committed to improve this area of our service to ensure that guests get to fully enjoy privileges of their membership that has been promised when booking a stay at Hotel Tranz.
10/10 有夠讚
真實旅客
團體旅遊
2024年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location
真實旅客
於 2023 年 12 月住了 1 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for your positive ratings and photos of our breakfast line. We genuinely hope you will consider returning.
10/10 有夠讚
Chang
家庭旅遊
2023年12月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
回程住宿的好選擇
飯店就在帕亞泰站旁邊,機場線跟BTS都可到,最近的小7要過馬路到對面去,但門口有台販賣機
房間聽得到火車的聲音,淺眠的可能要帶耳塞才不會被影響
飯店員工親切,12點就讓我們check in
Chang
於 2023 年 12 月住了 3 晚
Reservations, WP 於 2024年2月14日回覆
Thank you for your review and giving us full scores. We hope to welcome you back to Hotel Tranz.
8/10 不錯哦
Sylvia
情侶出遊
2023年11月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間空間夠大, 潔淨。
房門隔音不是太好, 會聽到其他房客在走廊說話聲音。
酒店沒有設施可言。
Sylvia
於 2023 年 11 月住了 2 晚
Reservations, WP 於 2023年11月27日回覆
Thank you for taking the time to review us. Your comments mean a lot to us for our further improvement. Best regards,
10/10 有夠讚
Ying-Hua
2023年11月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ying-Hua
於 2023 年 11 月住了 5 晚
Reservations, WP 於 2023年11月13日回覆
Thank you for your kind ratings. We are pleased that you are satisfied with your stay and hope to welcome you back again soon.
10/10 有夠讚
Yin Yung, Esther
情侶出遊
2023年11月6日
喜歡:員工素質
It is most convenient to take the Airport Express directly from the airport to the hotel. However , there are not many choices for breakfast.
Yin Yung, Esther
於 2023 年 10 月住了 4 晚
Reservations, WP 於 2023年11月13日回覆
Thank you for taking the time to review us. Your comments are highly appreciated and noted for further improvement. We hope you will stay with us again.
10/10 有夠讚
Siu yin
團體旅遊
2023年10月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay
Very clean rooms and environment, credits was additional given by the male staff who welcomed our return everyday. I feel like back to home.
Siu yin
於 2023 年 5 月住了 2 晚
Reservations, WP 於 2023年10月13日回覆
Dear Siu Yin,Thank you for taking the time to review us. We are pleased that you had a good experience staying with us. We hope you will return and stay with us again when you visit Bangkok.
10/10 有夠讚
CHIAYU
團體旅遊
2023年10月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHIAYU
於 2023 年 9 月住了 3 晚
Reservations, WP 於 2023年10月11日回覆
Thank you for scoring us with full marks. We are pleased you liked your stay and look forward to welcoming you back again soon.
10/10 有夠讚
CHIAYU
2023年10月6日
CHIAYU
於 2023 年 9 月住了 3 晚
Hotel Tranz Reservations, RP 於 2023年10月10日回覆
Thank you for giving us full marks. We hope you will stay with Hotel Tranz again.
10/10 有夠讚
真實旅客
商務旅客
2023年9月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and clean
Next to the station, a very convenient location. Clean room to stay.
真實旅客
於 2023 年 9 月住了 1 晚
Reservations, WP 於 2023年9月19日回覆
Thank you for your review. We are pleased that you liked your stay and hope to welcome you back again in the near future. Best regards,
6/10 一般般
CHI TAK
2023年8月19日
喜歡:整潔度、員工素質和客房舒適度
Convenience to everywhere in Bangkok
Located at ARL and BTS crossover station, easy to reach. Room is big, staff are nice, buffet breakfast no bad. Overall experience is good.
CHI TAK
於 2023 年 8 月住了 2 晚
Reservations, WP 於 2023年9月1日回覆
Thank you for your review. We hope you will stay with us again.
10/10 有夠讚
Lai Yuk Grace
2023年8月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lai Yuk Grace
於 2023 年 8 月住了 2 晚
Reservations, WP 於 2023年9月1日回覆
We are pleased you are satisfied with your stay. We hope you welcome you back again soon.
8/10 不錯哦
Anna Wing Yan
家庭旅遊
2023年7月1日
喜歡:整潔度和員工素質
Great location for short stay
especially on night flight arrival
Anna Wing Yan
於 2023 年 6 月住了 3 晚
Reservations, WP 於 2023年7月6日回覆
Thank you for staying with us and for your review.We hope to see you again at Hotel Tranz.
10/10 有夠讚
Ka Mau
2023年6月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice hotel
Overall it's very good, with great location and comfort. The only downside is that the bathtub drainage is not smooth, and there are no power sockets or USB charging ports beside the bed. These are deducted points, which is a pity.
Ka Mau
於 2023 年 6 月住了 1 晚
Reservations, WP 於 2023年6月26日回覆
Thank you for reviewing us and giving us full marks. Your comments are well noted for our further improvement. We hope you will stay with us again.
8/10 不錯哦
Ka Mau
2023年5月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ka Mau
於 2023 年 5 月住了 1 晚
Reservations, WP 於 2023年5月31日回覆
Thank you for staying with us. We hope to welcome you again soon.
8/10 不錯哦
Yan Yan
家庭旅遊
2023年4月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yan Yan
於 2023 年 4 月住了 4 晚
Reservations, WP 於 2023年4月25日回覆
Thank you for rating your stay. We hope to see you again at Hotel Tranz.
8/10 不錯哦
Sin Yee
家庭旅遊
2023年4月17日
喜歡:員工素質、設施服務和住宿環境和硬體
Nice location, 2mins walk to BTS station
Sin Yee
於 2023 年 4 月住了 4 晚
Reservations, WP 於 2023年4月23日回覆
Thank you for your review. We hope to see you again.
Dear Sze Wing, Thank you for your review and kind scoring. Hope to see you again at Hotel Tranz soon! Sincerely,
10/10 有夠讚
FENG YING
團體旅遊
2023年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
FENG YING
於 2023 年 3 月住了 1 晚
Reservations, WP 於 2023年3月13日回覆
Thank you for scoring us. We hope you will continue to stay with Hotel Tranz when you visit Bangkok.
6/10 一般般
Tsomin
2023年2月9日
喜歡:整潔度和客房舒適度
Tsomin
於 2023 年 1 月住了 2 晚
Reservations, WP 於 2023年2月12日回覆
Thank you for staying with us and for your scoring.
10/10 有夠讚
P
2023年2月8日
P
於 2023 年 2 月住了 1 晚
Reservations, WP 於 2023年2月10日回覆
Thank you for rating us. We hope you will continue to be our guest whenever you are in Bangkok.
8/10 不錯哦
Ka Kei
情侶出遊
2023年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
近機塲快線和BTS站
Ka Kei
於 2023 年 1 月住了 7 晚
Reservations, WP 於 2023年2月5日回覆
Thank you for your review and for staying with us.We hope to welcome you back to Hotel Tranz soon.Yours sincerely,
8/10 不錯哦
Pui Yi
情侶出遊
2023年1月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall the hotel is nice. Just no hot water in shower, merely warm
Pui Yi
Reservations, WP 於 2023年1月18日回覆
Thank you for your review. Our water is set to a temperature safe for guests use. We would have been glad to adjust the temperature to your preference. We hope you will choose to stay with us again.
Thank you for your review and comment. We are sorry you found the water not hot enough. We would have been pleased to adjust for you if we were notified during your stay. The water temperature is set to a temperature that is safe for guests. We hope you will choose to stay with us again.
8/10 不錯哦
Wing Yin
2022年12月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便
交通方便,在機場線站隔離
Wing Yin
於 2022 年 12 月住了 3 晚
Reservations, WP 於 2022年12月16日回覆
Thank you for reviewing us. We hope Hotel Tranz will continue to be your choice of stay in Bangkok,
10/10 有夠讚
Lap Him Nick
2022年8月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very convenient ! it just takes 35mins from airport to hotel by the airport railway. and the hotel just locat next to the station
Lap Him Nick
於 2022 年 8 月住了 2 晚
WP, Reservations 於 2022年8月17日回覆
Thank you for your review and kind scoring. We hope that you will choose to stay with Hotel Tranz again. Yours sincerely,
10/10 有夠讚
真實旅客
2020年3月10日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2020 年 3 月住了 5 晚
Hotel Tranz reservation, RP 於 2020年3月14日回覆
Dear Guest,
Thank you for scoring us. We hope you will stay with us again.
Yours sincerely,
10/10 有夠讚
Ka fung
2020年3月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一試
交通方便絶對首選
Ka fung
於 2020 年 2 月住了 3 晚
Hotel Tranz Reservations, WP 於 2020年3月3日回覆
Dear Guest,
Thank you for your review and comments.
Yours sincerely,
6/10 一般般
真實旅客
2020年3月1日
真實旅客
於 2020 年 2 月住了 4 晚
Hotel Tranz Team, WP 於 2020年3月1日回覆
Dear Guest,
Thank you for rating us. Should you have specific comments regarding areas of our service that needs improvement, please let us know.
Yours sincerely,
10/10 有夠讚
真實旅客
團體旅遊
2020年2月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 2 月住了 4 晚
Hotel Tranz Reservations, WP 於 2020年2月25日回覆
Dear Guest,
Thank you for your kind scores. We hope you will choose to stay with us again when you next visit Bangkok.
Yours sincerely,
10/10 有夠讚
真實旅客
2020年2月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 3 晚
Hotel Tranz Team, WP 於 2020年2月19日回覆
Dear Guest,
Thank you for your kind score. We hope you will stay with us again.
Yours sincerely,
10/10 有夠讚
YU-HUI
家庭旅遊
2020年2月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
地點佳,門房管制安全性高
YU-HUI
於 2020 年 2 月住了 2 晚
Hotel Tranz Team, WP 於 2020年2月14日回覆
Dear Guest,
Thank you for your review and kind ratings.
Yours sincerely,
8/10 不錯哦
真實旅客
家庭旅遊
2020年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
方便,門口的先生很熱情。
真實旅客
於 2020 年 1 月住了 1 晚
Hotel Tranz Team, WP 於 2020年1月31日回覆
Dear Guest,
Thank you for your compliment and for rating us. We have passed on your compliment to our staff. We hope you will choose to stay with us again when you are in Bangkok.
Yours sincerely,
8/10 不錯哦
TSZ YAN
團體旅遊
2020年1月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice service
Very helpful for the luggage
TSZ YAN
於 2020 年 1 月住了 3 晚
Hotel Tranz Team, WP 於 2020年1月16日回覆
Dear Guest,
Thank you for your comment and for taking the time to rate us. Hope to see you again soon.
Yours sincerely,
Dear Guest,
Thank you for reviewing us.
Yours sincerely,
8/10 不錯哦
CHI TAK
2019年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to stay
Good location,ARL & BTS are nearby. There is also a ' Let´s Relax' massage shop within a few steps. Discount price for hotel guest in massage package. Hotel staff are nice and helpful,they are all in good English speaking. If there have swimming pool & gym room would become a 5 star hotel!
CHI TAK
於 2019 年 12 月住了 3 晚
WP 於 2019年12月28日回覆
Dear Guest,
Thank you for taking the time to review us. We hope Hotel Tranz will continue to be your choice of stay in Bangkok.
Yours sincerely,
Dear Guest,
Thank you for taking the time to review us. Your comments are valuable to us. We will try our best to improve in areas which needs attention to better our service for future guests and hopefully for your next stay with us.
Yours sincerely,
Dear Guest,
We appreciate you taking time to write a detailed review and give us kind ratings. Thank you for comments on areas which need improvement. We will immediately look in to it. We look forward to welcoming you to Hotel Tranz again. Yours sincerely,
10/10 有夠讚
真實旅客
團體旅遊
2019年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good place and nice food
真實旅客
於 2019 年 12 月住了 5 晚
Hotel Tranz Reservation, RP 於 2019年12月14日回覆
Dear Guest, Thank you for your review. We hope you will stay with us again next time you are in Bangkok.
Yours sincerely,
Dear Guest,
Thank you for your review and comments. We are glad you are happy with most of our services. As for your comment about the temperature water in our shower, it is possible to adjust it to a higher temperature. It is our intention to set the temperature in all rooms at a mid range to prevent accidents which might occur to guests. Our front reception is open 24 hours. Please notify us if you wish to adjust the water temperature.
We hope Hotel Tranz will continue to be your choice of stay in Bangkok.
Best regards,
8/10 不錯哦
真實旅客
團體旅遊
2019年12月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location and near by BTS and ARL, so that it can easy to the bbK airport. Also, the hotel breakfast is quite good. But the bath shower pressure is something problem. Overall, it satisfied and I will booked this hotel again.
真實旅客
於 2019 年 11 月住了 4 晚
Hote Tranz Team, WP 於 2019年12月6日回覆
Dear Guest,
Thank you for reviewing us and for your comments. We will look into part of our service which you mentioned needs attention.
We look forward to welcoming you Hotel Tranz again .
Yours sincerely,
8/10 不錯哦
真實旅客
2019年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 11 月住了 5 晚
Hotel Tranz Team, WP 於 2019年12月3日回覆
Dear Guest,
Thank you for taking the time to rate us.
Yours sincerely,
Dear Guest,
We are sorry that you were unhappy with how your case was handled.
It did took us some time before being able to successfully move you to another room. We were almost fully booked on that day which was the cause for the delay in clearing a new room for you.
We assure you that we have tried our best. However, our front office is notified of your comments which we will look into improving this part of our service.
Yours sincerely,