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格蘭沙努爾飯店的評分

4 out of 5
格蘭沙努爾飯店
Jl. A.R.S Mohammad 7, Balikpapan, East Kalimantan

評論

7.6

不錯哦

10 分，有夠讚；10 則評論中有 5 則" "
8 分，不錯哦；10 則評論中有 0 則" "
6 分，一般般；10 則評論中有 4 則" "
4 分，不太好；10 則評論中有 0 則" "
2 分，很糟糕；10 則評論中有 1 則" "

8.0/10

整潔度

9.2/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Sarah

情侶出遊
The staff were very helpful. The bed was comfortable.
於 2023 年 10 月住了 1 晚
David 於 2023年10月17日回覆
Dear Sarah,Warmest greetings from Hotel Gran Senyiur Balikpapan!Glad to hear that you found that our staff were very helpful.Thank you for your review. We will share it to our team.Looking forward to welcoming you back soon!Kind regards,David

10/10 有夠讚

MRS NOOR

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very Nice Hotel big space and room so clean and comfy all the staff so kind and very friendly
於 2023 年 2 月住了 7 晚

2/10 很糟糕

Robert

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Sam

於 2022 年 11 月住了 2 晚

10/10 有夠讚

Edwin

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved This Hotel
Without doubt one of the favorite hotels I stayed during my recent trip in East Kalimantan! The staff was extremely friendly, the hotel very flexible (appreciate this!) and the general manager deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. All respect for the general manager who does a great job here and a true sample of excellent hospitality.
於 2019 年 11 月住了 1 晚

6/10 一般般

Isam，Jakarta

喜歡：員工素質
The hotel is a little out dated and needs to be renovated
於 2018 年 8 月住了 2 晚

10/10 有夠讚

Chris，Regina, Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel. Friendly and knowledgeable staff.
I enjoyed my stay. The room was excellent. Meeting room facilities were great. Restaurants were very nice and the food was good
於 2017 年 7 月住了 6 晚
japar 於 2023年10月23日回覆
Dear Chris,Dear Mr. Agus Setiawan,Thank you for giving positive review about our hotel, we are very happy that our staff make you pleasant to stay with us. With your review, it motivates us to improve our services and facilities.We look forward to welcome you back at Gran Senyiur Balikpapan

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very average hotel, not quality of 5 star
We stayed here for wedding anniversary. Booked a deluxe room, but the photo on hotels.com was different to the room we received! Also the photo of the pool on hotels.com is no longer there! Old photo. The pool is very different, on ground floor with no Sun lounges, only table and chairs. Massages were bad. Breakfast was quite small, very average and ice cream was not included for the waffles.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
hotel looks is nice. but facility is old. sky bar is very nice!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
clean, a real 5 star hotel, swimming pool , massage center, great breakfast continental and local food
japar 於 2023年10月23日回覆
dear valuable guest,We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect .We look forward to welcome you back at Gran Senyiur Balikpapan