Bali Hai Pier Tours

Excellent staff who show genuine concern for their guests

Stayed here for 4 nights- two couples in two kitchenette suites. Location is great- close to a lot of shopping and trains. Staff were friendly. Pool was nice. Plumbing was unacceptable- kitchenette faucet barely worked and bath faucet was not useful for much other than brushing teeth. Shower was ok but old step-in tub style. The A/C did not work well when we arrived, however they did get that working on day 2. We would probably not stay there again unless it was all we could afford.

The hotel is a nice hotel in a good location with good breakfast. It isn't too far from a main street and a mall. The main street is very busy so it took a while to get to the hotel, but we used the metro to get around which was easy and quick. We also used the gym which has pretty good equipment.