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Hotel Maria Isabel Bacalar

3.0 star property

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You can look forward to free cooked-to-order breakfast, a terrace, and a garden at Hotel Maria Isabel Bacalar. Enjoy onsite activities like kayaking and sailing. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, Lagoon View (CABANA 7)

Luxury Suite, Lagoon View (CABANA 7) | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Suite, Lagoon View (CABANA 7)

  • Lagoon view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, Lagoon View (CABANA 8)

Luxury Suite, Lagoon View (CABANA 8) | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Suite, Lagoon View (CABANA 8)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Cabin, Lagoon View (CABANA 2)

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View (CABANA 2)

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Cabin, Lagoon View (CABANA 1)

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View (CABANA 1)

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Cabin, Partial Lake View (CABANA 3)

Luxury Cabin, Partial Lake View (CABANA 3) | Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Partial Lake View (CABANA 3)

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Cabin, Lagoon View (CABANA 4)

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View (CABANA 4)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Lagoon View

Family Suite, Lagoon View | Premium bedding, down comforters, Select Comfort beds, free minibar

Family Suite, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Luxury Cabin, Lagoon View (CABANA 5)

Premium bedding, down comforters, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View (CABANA 5)

  • Lagoon view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bacalar, Hotel Maria Isabel Bacalar is in a rural area and on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take an opportunity to explore the area for water adventures such as jet skiing.
Map
Carretera Chetumal, Cancun - Chetumal 307, Bacalar, QROO, 77930

What's nearby

  • Aerial view of Bacalar Lagoon and Blue Cenote, near Cancun, in Riviera Maya, Mexico
    Lake Bacalar
    1 min drive - 1.5 km
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    5 min drive - 3.9 km
  • San Felipe fort in Bacalar
    Fort of San Felipe
    6 min drive - 4.7 km
  • Polytechnic University of Bacalar
    5 min drive - 3.6 km
  • Ecopark Bacalar
    5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    42 min drive

Restaurants

  • asadero el establo
    3 min drive
  • Pueblo Pirata
    4 min walk
  • Tizmiche
    3 min walk
  • Las Miches De La 1
    5 min drive
  • Xoloitzcuintle Bacalar
    4 min drive

About this property

Hotel Maria Isabel Bacalar

  • Hotel near Lake Bacalar
  • Take advantage of free cooked-to-order breakfast, a terrace, and a garden at Hotel Maria Isabel Bacalar. Enjoy onsite activities like kayaking and sailing. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Tour/ticket assistance, concierge services, and water sports equipment
    • Barbecue grills, local meal delivery service, and outdoor furniture
    • A 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, in addition to thoughtful touches like furnished balconies and laptop-friendly workspaces.
  • Extra amenities include:
    • Hypo-allergenic bedding, Select Comfort beds, and down comforters
    • Bathrooms with free toiletries and hair dryers
    • 65-inch Smart TVs with digital channels
    • Private yards, heated floors, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 10:00 AM to 10:30 AM

Things to do

  • Kayaking
  • Sailing
  • Water sports equipment

Family friendly

  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Griddle
  • Kitchen island
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Maria Isabel Bacalar pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Maria Isabel Bacalar?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Maria Isabel Bacalar?

Check-out is at 11:30 AM.

Where is Hotel Maria Isabel Bacalar located?

Situated on a lake, this hotel is 0.8 mi (1.3 km) from Lake Bacalar and 2.1 mi (3.4 km) from Laguna Bacalar Ecological Park. Polytechnic University of Bacalar and Ecopark Bacalar are also within 3 mi (5 km).

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Reviews

Hotel Maria Isabel Bacalar Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great deck, amazing staff!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Lake front units. Good breakfast. Clean and cozy.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely little spot. The staff are lovely and kind. They build the whole thing them Selves. The only downfall was - the kayaks not having a proper storage area so guests just pile them up on the small narrow dock- and the lounge furniture no longer has covering - just the wooden loungers which are not comfortable nor what they show in their pictures. A small detail.… we were in the first cabin - right on the lagoon - so not connected to the others cabins. Which was lovely. Definitely worth it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
We just had a calm peaceful stay, the simplicity of the place is its charm
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely decorated and very clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

shahin

Liked: Staff & service, amenities
They provided us with breakfast and brought it to our room which was awesome! Place was good, however could be better. Very peaceful place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The setting is amazing, even if the road is a bit bad.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restroom
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on Expedia says it’s located downtown, in el centro. But once you arrive the property is about a 5-10min taxi ride.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Adriana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel “accidentally” charged my card for someone else’s stay in the amount of $600.00, still trying to receive my refund. We had to keep asking and messaging for towels and waters. Our room was not cleaned until after 5 p.m. the hotel is not walking distance from the town area. I did not enjoy this stay and will not book here again
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Juan

Liked: Staff & service
More attention to room would be ideal
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista muy bonita desde la cabaña, el personal atento en todo momento y dispuesto a ayudar en lo necesario. Un lugar muy tranquilo para relajarte. Y el acceso privado a la laguna super bien.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Las áreas limpias y el personal bastante amables todos. El desayuno limitado y lo tienes que comer en tu habitación o en el area común frente a la laguna lo que es espectacular pero muy pequeña, tiene espacio solo para 2 camastros y 2 sillas.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar tu estancia en lugar. 100% recomendado
Stayed 1 night in May 2026
Verified

10/10 Excellent

luis gibran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención de parte del recepcionista de la tarde muy amable la verdad al pendiente siempre, el lugar super limpio y muy cómodo
Stayed 1 night in Apr 2026
Verified

8/10 Good

SAMUEL

Liked: Cleanliness
El desayuno es bueno
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Padrísimo, volveremos 👌
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Faltaba una mesa donde comer, pocos camastros, las escaleras que dan a la laguna estaban resbalosas
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen desayuno si uno va al restaurante! Personal excelente! Deberían mejorar la entrada de la carretera y la limpieza en las regaderas
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jhoana Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Diario se llevaban las cosas de la cocina al final terminamos con 1 taza y 2 platos. La única actividad fue el kayak pero los remos ya no servían y los salvavidas en muy malas condiciones.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista a la laguna, los amaneceres espectaculares. El desayuno es de un restaurante externo, pero te dan la opción de llevarlo al lugar. (Porciones adecuadas y rico) El personal es muy atento y siempre están pendientes de tus necesidades. Sin duda regresaré.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

claudia

Liked: Cleanliness, staff & service
El hotel tiene buena vista pero esta lejos del pueblo, si te toca en segundo piso se mueve la cabaña como si hubiera un temblor, el personal amable. Aunque hubo un detalle con el desayuno
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Cleanliness, amenities
Der Mann an der Rezeption war sehr nett, bemüht und hilfsbereit. Frühstück wird von einem Lokal in Bacalar geliefert, man kann sich zwischen ein paar Speisen eine aussuchen und die sind wirklich gut, oder man fährt selbst in das Lokal und isst vor Ort. Der Steg zur Lagune ist super, nachmittags lag kaum jemand dort und wir hatten den Steg für uns allein. Die Unterkunft ist sehr abgeschieden, man braucht auf jeden Fall ein Auto. Die Einfahrt ist katastrophal, sehr viele Steine und Schlaglöcher, man muss gut aufpassen. Das Hotel bewirbt sich als Hotel, aber ich würde es eher als „Glamping“ bezeichnen. Man wohnt in Hütten, unsere hatte direkte Sicht zur Lagune, das war sehr schön. In der Hütte gibt es einen großen Fernseher mit Zugang zu fast allen Streamingdiensten. Sauber waren die Hütten jedoch nicht, unsere Decke war stark verdreckt, die wurde aber sofort nach dem Hinweis ausgetauscht. Das Badezimmer war auch sehr dreckig. Wir waren 3 Nächte dort und unser Zimmer wurde nur nach der 1 Nacht gereinigt. Im Kühlschrank standen sogar noch alte Wasserflaschen von dem Gast davor. Der Boden ist sehr ölig, wir hatten in der Hütte immer nur Badeschuhe an. Es gibt auch leider keine Sitzmöglichkeiten am Balkon, außer eine Hängematte. Also wenn man sich ein Hotel erwartet, wird man enttäuscht sein, für einen Glamping Urlaub sind die Hütten sehr gut!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Belle vue sur la lagune. Bungalow spacieux disposant d'une cuisine, deux chambres, 2 salles de bains, terrasse avec 2 hamacs. Ponton direct et prêt de 3 kayak. Petit-déjeuner varié sous forme de panier. Café mis à disposition dans la chambre. Attention : l'hôtel est difficile à trouver, car le lien fournit par hotel.com ne renvoit pas vers la bonne adresse avec "Google Maps". L'application Apple "Plan" donne la bonne adresse.
Stayed 1 night in Feb 2026