"Little away from Nagano city however, good shuttle from rail station was provided by the Hotel. Room provided was clean with great view of the mountains. Staff were helpful and professional. In-house laundry facility with washer & dryer availability was very helpful for guests.
Breakfast spread was excellent with great choice of breads, fruits, all beverages, cheese, desserts etc. Lounge was very comfortable and provided beverages and snacks for all guests."
"I spent a few nights here to use as a base while exploring the area. I really appreciated their onsen, a lovely oasis. It was also very convenient to the train station for coming and going on day trips. Staff were great and the hotel was very comfortable."
"Hotel is a 5 to 10 minute walk to Matsumoto Castle and a 15 minute walk to Matsumoto train station. My partner and I stayed here for 5 nights. This is a large western style hotel that receives many tour groups. 1-2 buses were hogging the entrance 4 of the 5 nights. Other than that, it never felt crowded. The women's barh was good, and it appears to ration entry with a card. I never had to wait, bathing 9-10pm. Breakfast was buffet and offerws some western breakfast options. A point off for claiming to have laundry facility but restricting hours to 9am to 8pm- it was usless to us. Staff exceptional, providing us with useful map of the northern alps and quickly dealing with noisy neighbors. We used this hotel as our base for exploring the alps and Takayama. The drivers were longer than ideal but very scenic."