奧地利青年旅館

「overall not bad, but beds are without curtains. It would be better if curtains could be installed, therefore you wont be disturb by thre lights. 」

「The number of staff and the level of training are both seriously inadequate. 1. For the vast majority of the time, there is a long queue at the front desk. Although there is a QR code for self check-in, after scanning it we still had to wait another 30 minutes, and only after paying €42 in city tax could we complete the process. 2. The luggage storage area is completely unsupervised, with no labels or identification showing whose luggage is whose — extremely unsafe. 3. When we returned to...

「女性的四人房，空間比預期寬敞舒適。整體清潔，可惜洗臉盆有些阻塞，也沒有共用的廚房。」

「餐廳地板太髒」

「At some point the residence is nice, with comfy bed and well-equipped kitchen, I would say this part is above average. In the pricey Vienna, they provide an affordable price with the convenient location. However, the service is far below standard. The host has never replied any single message (until now). When we arrive earlier than check-in time, they didn't reply whether we can store the luggage or not. After we check-in, they didn't provide any information of the wifi, the same issue happens...

「8min walking from Graz rail station (better the exit to old town even though A&O is located in the opposite side) and 20min to old town. No kitchen and even no kettle and microwave. Reception lacks experience but has ok attitude. Room is clean with separate toilet and shower rooms. If the team becomes experienced and kitchen is equipped, it will become a super good place. 」