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Regal Residency

4.0 star property
Travelers find peaceful outdoor relaxation in St. Heliers, where a garden sanctuary provides the perfect setting for unwinding after exploring Auckland

Choose dates to view prices

Regal Residency in St. Heliers offers a quiet retreat with practical amenities. Guests enjoy the garden setting, laundry facilities, and reliable WiFi. The express check-in saves time, and outdoor barbecue grills invite casual dining.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive King Suite

Executive King Suite | 1 bedroom, premium bedding, memory foam beds, soundproofing

Executive King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 366 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Twin Suite

Executive Twin Suite | 1 bedroom, premium bedding, memory foam beds, soundproofing

Executive Twin Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 388 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, premium bedding, memory foam beds, soundproofing

Superior King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 323 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite | 1 bedroom, premium bedding, memory foam beds, soundproofing

Deluxe Double Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 280 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Accessible King Suite

Superior Accessible King Suite | 1 bedroom, premium bedding, memory foam beds, soundproofing

Superior Accessible King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, memory foam beds, soundproofing

Deluxe Suite

  • Sleeps 3

View all photos for Superior King Suite

1 bedroom, premium bedding, memory foam beds, soundproofing

Superior King Suite

  • Sleeps 3

View all photos for Executive King Suite

1 bedroom, premium bedding, memory foam beds, soundproofing

Executive King Suite

  • Sleeps 3

View all photos for Executive Twin Suite

Private kitchen | Full-size fridge, microwave, stovetop, electric kettle

Executive Twin Suite

  • Sleeps 3

View all photos for Accessible Superior King Suite

Bathroom | Shower, eco-friendly toiletries, hair dryer, bathrobes

Accessible Superior King Suite

  • Sleeps 2

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About the neighborhood

Located in St. Heliers, a neighborhood in Auckland, Regal Residency is in the entertainment district and near a train station. Sky Tower and Grafton Bridge are local landmarks, and some of the area's attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Go Media Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map
360 St Johns Rd, Auckland, Auckland, 1071

What's nearby

  • Barfoot & Thompson Stadium - 16 min walk - 1.4 km
  • Waitemata Harbour - 19 min walk - 1.7 km
  • St Heliers Bay - 4 min drive - 3.3 km
  • Kohimarama Beach - 4 min drive - 2.6 km
  • Sky Tower - 15 min drive - 13.3 km

Getting around

  • Gaunt Street Tram Stop - 14 min drive
  • Auckland Glen Innes Station - 18 min walk
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪St Pierre's Sushi & Bento Bowl - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Merchants Espresso & Eatery - ‬12 min walk

About this property

Regal Residency

Upscale family-friendly motel located in St. Heliers
A garden, laundry facilities, and an outdoor entertainment area are just a few of the amenities provided at Regal Residency. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and outdoor furniture
  • A front-desk safe and luggage storage
Room features
All guestrooms at Regal Residency have thoughtful touches such as premium bedding and separate sitting areas, as well as amenities like free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Memory foam beds and sofa beds
  • Eco-friendly toiletries, showers, and hair dryers
  • 43-inch Smart TVs with Netflix and satellite channels
  • Balconies or patios, separate sitting areas, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Dining table
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Double sofa bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.7 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Residency Motel
Regal Residency Auckland
Regal Residency Motel Auckland

Frequently asked questions

Is Regal Residency pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Regal Residency?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Regal Residency?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is Regal Residency located?

This family-friendly Auckland motel is located in the entertainment district, within 2 mi (3 km) of Waitemata Harbour and Kohimarama Beach. Kelly Tarlton's Underwater World and Point To Point Walkway are also within 3 mi (5 km). Auckland Glen Innes Station is 18 minutes by foot.

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Reviews

Regal Residency Reviews

7.4

Good

7.6

Cleanliness

7.6

Amenities

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 8 out of 72 reviews

Reviews

8/10 Good

Nikala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely service from the staff. Room was spacious, and had everything you could need. Bed was quite firm. On a busy road, but can’t hear from room.
Stayed 2 nights in Mar 2025

6/10 Okay

Simon

Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.
Stayed 2 nights in May 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great bathroom, biggest bed ever seen
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & spacious rooms with modern kitchen/lounge facilities and very nice beds with great linen. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Nasili

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has shut down and is boarded up. I am not sure of why this has occurred. Hotel notified me less than 12 hours prior to my arrival.
Stayed 5 nights in May 2025

10/10 Excellent

Deacon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, fantastic staff. The staff have been very helpful and accommodating on both of my visits here, which is probably why I chose to come back the second time. The rooms I have stayed in are great. They are clean, comfortable, quiet, and have had everything that I've needed. The location is central enough to access shops, cafes, and restaurants. Overall, it's been awesome, and I'll be booking again in the future! Cheers guys.
Stayed 1 night in Sep 2024

6/10 Okay

Alesia

Very basic accommodation. Quite a few things in need of repair or upgrade.
Stayed 2 nights in Feb 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.
Stayed 2 nights in Feb 2023

4/10 Poor

Chey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people in office were really nice. But we booked for executive king suite. It was not a king bed. It was a queen size. We booked with 2 other couples for the same room. They got a king bed in there rooms. But we didnt. We all paid the same price too. So thats only the down side part about our stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Siu

Disliked: Staff & service
Too far from shops also when we came to check in no one was in the office…
Stayed 1 night in Sep 2022

8/10 Good

Roy

Liked: Cleanliness, staff & service
Building construction next door
Stayed 1 night in Oct 2023

2/10 Terrible

Aleki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not organised!! No toilet paper, no towels Dirty fridge with leftover meat and bones inside. Worst thing of all was the sofa bed they considered as the third bed!! No comfort there. Cheap a nasty place beware!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Temaia

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty on arrival, only given 1 towel, 1 hand towel and 1 face cloth for 4 guests. Right by main road so noisy traffic. Sheets had stains and you have to pay extra $10 if you want clean towels for next day. Floor looked like its never been mopped and tv has hand and finger prints all over screen on arrival. Found out the motel is used as emergency housing facility. Overall, very disappointed and will not be returning 😒
Stayed 2 nights in Feb 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Too scary to even go to reception. Dump. Want my money back.
Stayed 1 night in Feb 2024

4/10 Poor

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Most uncomfortable bed ever. It felt like lying on concrete. Stairs to ground level were outside and felt dangerous in the rain. But hosts were friendly and carried bags up and down stairs for me. Good big fridge.

4/10 Poor

Suzie

Disliked: Amenities
Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service
Not what it looked like on the website photo wise, not clean ordered a room with 2 beds when we arrived they didn’t have rooms with 2 beds! We declined staying in the accommodation waiting on a refund as there was no staff on the premises to refund us then!
Stayed 1 night in Aug 2022

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately. The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.

6/10 Okay

Hayley

Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.
Stayed 1 night in Mar 2023

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities
When we arrived the towels in the bathroom half were hangin up and looked like they were already used I went to have a shower and both soap dispensers were empty the soap dispenser by the sink had a centimetre of soap 2 sugar sachets 1 tea bag sachet 1 coffee sachet and no milk of any kind whether powder or capsule. Really slack for what we paid If you look out the back window it looked like shanty town just total mess
Stayed 1 night in Nov 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
well where do I start. We had to ask for milk as we werent given any at check in. The condiments hadnt been topped up. The microwave had food splattered in it. The fridge was filthy inside and out. The mirror in the bathroom was dirty and the chromeware was dirty. We asked for blankets as was freezing. The duvets were almost pee stained and one duvet had blood stains on it. In the morning, time for a shower, but guess what? NO HOT WATER!!!!! i reported this to reception, by then bloody angry. the guy from the office was of no help. he said he would speak to his Manager. Apparently there was a electrical fault which resulted in no hot water. we have asked for a FULL REFUND but was given $82 instead of $186, this is because of booking fees and other fees involved. Ill never return. The Regal Residency Auckland is the worst paid accommodation i have ever stayed at.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and lovely. Would highly recommend. Nice and quiet.
Stayed 2 nights in Jan 2022

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean,friendly staff.
Stayed 2 nights in Jan 2022