Parakai Springs Lodge offers a quiet getaway in Parakai. Guests spend sunny afternoons on the terrace, unwind in the garden, or browse the library for a good read. Convenient laundry facilities and an outdoor pool complete the experience.
Parakai, a neighborhood in Helensville, is home to Parakai Springs Lodge. Kaipātiki Recreation Reserve and Helensville River Reserve reflect the area's natural beauty and area attractions include Parakai Aquatic Park and Parakai Springs. Visit our Helensville travel guide
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a garden are onsite. Each apartment boasts a jetted tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a balcony and a flat-screen TV.
Parakai Springs Lodge offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with jetted bathtubs, bidets, and complimentary toiletries.
This Helensville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Daily housekeeping
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 units
Garden
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 9 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Parakai Springs Lodge
Parakai Springs
Parakai Springs Helensville
Parakai Springs Lodge Aparthotel
Parakai Springs Lodge Helensville
Parakai Springs Lodge Aparthotel Helensville
Frequently asked questions
Does Parakai Springs Lodge have a pool?
Yes, this property has an outdoor pool.
Is Parakai Springs Lodge pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Parakai Springs Lodge?
Check-in start time: 2 PM; Check-in end time: 8 PM.
What time is check-out at Parakai Springs Lodge?
Check-out is at 10 AM.
Does Parakai Springs Lodge provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Parakai Springs Lodge located?
Located in Parakai, this aparthotel is steps from Kaipātiki Recreation Reserve, Palm Springs Geothermal Pools, and Parakai Aquatic Park. Parakai Springs and Helensville River Reserve are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Parakai Springs Lodge Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 73 out of 154 reviews
10 - Excellent
73
Rating 8 - Good. 50 out of 154 reviews
8 - Good
50
Rating 6 - Okay. 18 out of 154 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 154 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 154 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Cole
2023/11/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and hot tub were great
Cole
Stayed 1 night in Nov 2023
10/10 Excellent
William
2023/12/16
Liked: Cleanliness, room comfort, communication
Hot Tub Time Machine
Great private hot tub with geothermal spring water. Comfy bed that you will want to take home
William
Stayed 1 night in Dec 2023
8/10 Good
Michele
2023/12/4
Liked: Cleanliness, communication
We hadn't been to the area before and had a very enjoyable stay. The room was spacious and clean. The grounds are lovely, and the hot pool was a bonus. The rooms and the room servicing could use some attention to detail but when we asked for supplies, the staff were really helpful and friendly. Would stay there again.
Michele
Stayed 2 nights in Nov 2023
6/10 Okay
Verified traveler
2024/2/21
Liked: Cleanliness, communication
Ideal location for thermal pools
The ladies there were super helpful when we only had one glass and the toaster was broken, but the air con didn’t work and the cooker hob was broken so that it would be dangerous to use two of the rings. We couldn’t use the guest laundry so had to use a laundromat nearby and the swimming pool was being treated and out of action during our stay. Good location - walking distance to thermal pools. Would recommend Palm Springs as Parakai Springs needs attention.
Verified traveler
Stayed 2 nights in Feb 2024
10/10 Excellent
Angela
2024/4/20
Liked: Cleanliness, amenities, communication
Beautiful established gardens leading in to front main entrance.
Welcoming and friendly reception, thank you Maureen & Bronwyn.
We were in unit 6 was clean and tidy with fresh linen sheets towels.
Couple of things:
When you open the front door straight ahead on wall you see black marks.
Have stayed many times here but there were no outside table & chairs to sit on while enjoying outside view having a spa.
Pool area stunning garden pots with beautiful tropical plants shrubs & flowers. Very inviting and lovely.
There are broken and loose tiles at the top deep end of pool that need immediate repair for the safety of our children and elderly.
While my children were swimming for hours until dark we also noticed for safety of others wouldn’t be bad idea to put more lighting opposite laundry room to the left the step and ramp need to be made visible at night also walking up the ramp and around the whole perimeter of the pool make it brighter and easier to see.
Last but not least the whole outside exterior needs a good clean water blasted from top to bottom the entire property fences decks annual spring clean thanks.
We thoroughly enjoyed our stay at Parakai Lodge hope you don’t mind our feedback look forward to our next visit thank you.
Angela
Stayed 1 night in Apr 2024
8/10 Good
John
2022/9/3
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was we expected it clean the bed was comfortable and the Lady at the front desk was very pleasant.
Was very quiet, i enjoyed that most. Very clean, .. only thing our room was missing was a tea towel
Amanda
Stayed 1 night in May 2023
10/10 Excellent
Nicolette
2022/8/6
Liked: Cleanliness, amenities, property conditions & facilities, communication
I love the private pools outside room
Nicolette
Stayed 1 night in Aug 2022
2/10 Terrible
Myung Kyu
2025/4/19
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty, you'll get skin infections from even touching the furniture.
Myung Kyu
Stayed 1 night in Apr 2025
2/10 Terrible
Don
2025/3/12
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Run down dirty lack of maintenance and over priced
Don
Stayed 1 night in Mar 2025
8/10 Good
ANN
2022/9/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was have nice just need to be aired out a bit
ANN
Stayed 1 night in Sep 2022
6/10 Okay
Domenico
2024/4/1
Liked: Cleanliness, room comfort, communication
Hotel was listed as adults only with a restaurant. There was no restaurant and there were children running around the place! We didn’t particularly care if it was adults only or not but when something is advertised as that then you expect it!
Domenico
Stayed 2 nights in Mar 2024
8/10 Good
John
2022/9/2
Liked: Cleanliness, property conditions & facilities, communication
The spa was an absolute winner.
Kithchen and equipment... stove, fridge and cutlery.... dismal.
Would go again for the sia... I'd take my own utensils.
This property needs work it’s a bit tired. The I internet is not good.
Karen
Stayed 3 nights in Jul 2022
2/10 Terrible
Verified traveler
2024/4/9
Disliked: Cleanliness, room comfort
Not worth the price
Studio was not clean at all. The bedsheats were full of stains and the cutlery looked unwashed. Furthermore it smelled like old smoke in the hole room. Wouldn‘t stay there again.
Verified traveler
Stayed 1 night in Apr 2024
10/10 Excellent
Tim
2022/7/12
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room, the natural private pool
The noise from the room above was a downer.
Finding it in the falling light not clearly marked not so easy.
Tim
Stayed 1 night in Jul 2022
4/10 Poor
Wayne
2025/2/16
Disliked: Room comfort, communication
The room service never took place during our stay. The air con remote was not in the room and unit was running full, asked the owner for a remote an was told it would be out in room when it’s being serviced.
7.30pm upon arriving back at room, service had not been undertaken
Wayne
Stayed 2 nights in Feb 2025
2/10 Terrible
Paige
2023/11/21
Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worst places i’ve ever stayed. The room had holes in the walls, bugs everywhere and was very dirty. The ‘premium hot tub’ was empty and dirty. We requested late check in and were told the wrong room number, having to chase staff down at 9:30pm because the man who answered the reception phone had not communicated to the staff on site. Additionally no one was at reception for check out. We requested a seperate bed and when we got there it was just one bed. Every single part of this stay was disappointing and I would not recommend any one stay here unless you want unacceptable service, a dirty room and no communication. Unbelievable.
Paige
Stayed 1 night in Nov 2023
2/10 Terrible
scott
2023/5/6
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at parakai springs the lady at counter had taken the full 280.00 dollers out of my accountas i was only supposed to be charge177.00 from you guys ,when questioned about it she said we had to sort it with exspedia and would not give her bosses number or would not make contact with exspedia,she then payed the 280.00 back in cash, we did not stay we were very angry as it was my partners 50th birthday,she had taken money 280.00 dollers out of my account with out my approval. As i said she then gave it back in cash i not happy
scott
Stayed 1 night in May 2023
2/10 Terrible
Richard
2022/5/12
Disliked: Communication
This property looks great, unfortunately when we arrived there was no one in the office, no one available on phone. Hung around for a bit trying to sort it out. Finally got a call later but it was getting late so we had to find somewhere else. They agreed to refund booking. Still no refund. Wotif impossible to get a hold of on chat or phone. Heard nothing. A total lack of care on both parts.
Richard
Stayed 1 night in May 2022
8/10 Good
Josephine
2022/2/9
Liked: Cleanliness, communication
Parakai retreat
Room clean, selection of good bath towels.
AMAZING private spa bath - very relaxing.
Fairly quiet considering property was full for a long weekend.
Bed just a bit too soft for me.
Property hard to find - the signage is flush against the building and blocked from view by large Palm Fronds. Recommend change the sign so that it can be easily read by someone in a car driving to the property.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Handy place to stay while working out that way. Super comfortable bed. Needed a warmer duvet though as it got fairly cold. A tad expensive for what it was but it was a nice quiet stay. Thank you
Verified traveler
Stayed 4 nights in Jul 2021
8/10 Good
Verified traveler
2021/6/10
Liked: Cleanliness, amenities, communication
I love everything about it.nothing bad to say about the place except my partner and I had to share a knife as there was only one.cutlery and crookery need to be updated
Verified traveler
Stayed 1 night in Jun 2021
4/10 Poor
Verified traveler
2021/1/25
Disliked: Cleanliness, room comfort, communication
Wont try again. Thanks
Room was not ready, waited for 15 mins.
No extra towels.
Smell of cleaning cloth odor in the room.
Spa water not hot neither it was clean.
At the time of checkout waited for reception from 8 am to 8:20am but no one assisted.
Does not worth what they charged seemed too high for what they offered.