「I checked in Friday night after a long drive. I got to my room and it was facing the highway, and very noisy. I called down to the front desk and the attendant upgraded me to a king suite on the backside of the building. Now that’s customer service!!! Also, I’d like to add that Phil the breakfast attendant, is an amazing, kind man who adds great value to this establishment! I will be returning to this hotel to see him again. Thank you to all the staff for an amazing trip!」
「I checked in Friday night after a long drive. I got to my room and it was facing the highway, and very noisy. I called down to the front desk and the attendant upgraded me to a king suite on the backside of the building. Now that’s customer service!!! Also, I’d like to add that Phil the breakfast attendant, is an amazing, kind man who adds great value to this establishment! I will be returning to this hotel to see him again. Thank you to all the staff for an amazing trip!」
Jennifer