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The Hiramatsu Hotels & Resorts Atami

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Luxury
4.5 star property
9.6

Exceptional

Atami hot springs waterfront retreat

Steaming natural hot springs invite guests to unwind in this serene waterfront setting. The on-site French restaurant offers cuisine with ocean views while attentive staff provide thoughtful service. Each morning begins with complimentary breakfast on the terrace amid beautiful surroundings.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
The current price is NT$24,275
NT$26,841 total
Jun 4 - Jun 5
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for JPY 13200.0 per night
Cribs (infant beds) are available for JPY 8800.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 8800.0 per night
  • Rollaway bed fee: JPY 13200.0 per night
  • Hosted evening meal: JPY 37950

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Hiramatsu Hotels & Resorts Atami pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Hiramatsu Hotels & Resorts Atami?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at The Hiramatsu Hotels & Resorts Atami on 2026/6/4 start from NT$24,275, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Hiramatsu Hotels & Resorts Atami?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at The Hiramatsu Hotels & Resorts Atami?

Check-out is at 11 AM.

Where is The Hiramatsu Hotels & Resorts Atami located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Atami Castle, Acao Forest, and Atami Kaihin Park. Kiunkaku Former Ryokan and Atami Sun Beach are also within 2 mi (3 km).

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 82 reviews
Rating 8 - Good. 9 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified

10/10 Excellent

Ting Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and delicious cuisine
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, facility, and food.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very warm service!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, quiet, beautiful ser with an adjoining astonishing french amd japanese cuisine.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒラマツは後　賢島と新しい恵比寿で全制覇です！ 熱海はゆっくり出来て　景色も良かったです。食事は言うまでもなく全て美味しかったです！
Stayed 1 night in May 2026
Verified

8/10 Good

JUNKO

Liked: Cleanliness, amenities, property conditions & facilities
眺めが素晴らしく、ゆっくりお風呂には入れました、
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食、夕食共に大変美味しく、サービスも大満足でした。
Stayed 1 night in Oct 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フレンチが売りのホテルだが、味はいまいち。施設は非常に良かった。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

アキノリ

Liked: Cleanliness, staff & service, property conditions & facilities
最高のおもてなしで大満足でした。
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

masaki

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪の施設です。
Stayed 1 night in May 2023
Verified

10/10 Excellent

まなぶ

Liked: Staff & service, amenities, property conditions & facilities
接客が丁寧で良かったです。
Stayed 1 night in May 2022
Verified

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊費は高いが、それに見合ったサービスであった。
Stayed 1 night in May 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

割高感

思ったより快適ではなかった。料金の割に特別な感じはなかった。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
はじめてのTHE HIRAMATSU熱海 お料理はもちろん、客室からの眺め、スタッフの細やかな対応、そして客室内温泉 どれをとっても満足✨ また来たいと思います！ ありがとうございました
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい風情でした！
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing amazing

The staff and location was on point. The inside was also very modern and luxurious. Highly recommend!
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
今回、結婚記念の祝いとして夫婦で初めて利用しました。静かな空間で、ゆっくり、食事を堪能でき、リフレッシュしました。私が、苦手なものがあるのをしっかり別なものに変えて頂き、サービスが、備わってて安心して 食事かできました。 結婚祝いの記念のサービスのケーキを頂き、嬉しかったです。ありがとうございました。
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新婚旅行で利用

初めてこちらを利用しました。スタッフの方々の丁寧なサービスに感動しました。朝食、ディナーの上質なサービスに加え、ちょうどいいタイミングでお話をふってもらえて
Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても居心地良く過ごせました。

雰囲気がすばらしく、目の前の海がのどかでとても居心地良かったです。 ホテルの設えも文句なしでした。 お料理も美味しく、サプライズでバースデーを祝って頂き細やかな心遣いが嬉しかったです。ぜひまた1度泊まりに行きたいと思います。
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

料理の質に満足！

評判通り、サービス、料理のクオリティーは高いです。部屋風呂のみなので、別に大浴場があると楽しみが増えて更に良いとかんじました。
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

kurabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

癒されました

食事も美味しく、景色、お風呂も最高でした！またお伺いさせていただきたいです。
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おいしいフランス料理が食べたくて行きましたが、 期待どうりクレジットカードの高いクォリティーに 満足しました。
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのみなさんとても丁寧で、快適に過ごせました。 強いて言えば、朝食も洋食なので、連泊の方以外も和食も選べたら非常によかったです。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

CHIH MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在我們到達時，已在門口迎接，做好入住準備。安靜可以完全放鬆的地方，有機會會再造訪。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
サービスが凄く良かったです。施設の素晴らしさもありますが、行き届いたおもてなしの心が感じられ癒されました
Stayed 2 nights in Aug 2019