Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan.
The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
真實旅客
於 2019 年 12 月住了 2 晚
4/10 不太好
concerned,Los Angeles, CA
情侶出遊
2019年11月9日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest.
We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am.
We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous.
The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
concerned
於 2019 年 11 月住了 2 晚
10/10 有夠讚
CarlosRojas,San Jose Costa Rica
情侶出遊
2019年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Uno de los mejores lugares en los que me he hospedado. La atencion personalizada, la nitidez de las habitaciones, el personal de limpieza y el desayuno. Volveria a quedarme mil veces.
Lugar muy romantico.
CarlosRojas
於 2019 年 10 月住了 3 晚
10/10 有夠讚
jose
2019年8月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy agradable lugar y un personal excelente!
jose
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Ewa
2019年7月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great!
Very clean and comfortable.
Ewa
於 2019 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
2019年7月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.