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"Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt! "

"Good location, large room, nice breakfast "

"We stayed in room 301 which was a huge family suite. 3 bedrooms and 3 bathrooms with full kitchen and huge living dining. It was terrific! "

"Spotless rooms . Cozy . Staff were courteous. Amenities would be great if coffee machine accepts cards ."

"Omg they treat you like family!"

"The room was fantastic, the staff was helpful and lovely and they had a wonderful breakfast. We intend to return to this hotel on our next stay. "

"Good service, clean, staff was friendly "

"Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch. "

"Overall a great place to stay. Close to the shuttle, great food, clean room and lovey and helpful staff. Highly recommended. See you next winter. "