Firstly every morning at 830 I got disturbed by a guy who keeps knocking on my door. If I ignored him he will keep knocking. If I respond he will move on to my next door and keep knocking others door. I think this is super rude.
I cannot peep through the door hole as the door hole was installed at the height of nearly 6ft 3 ! The door hole was apparently wrongly installed by the contractor from the beginning. It happens to every room and I have observed. This is ridiculous.
I have changed room for this 3 nights stay for the reason that the shower tube was broken. There are holes that I need to press while I shower so that water won’t leak out. I think this is ridiculous to have happened in a 4 stars Hotel. The water pressure is low like raining lightly. If I change the shower head to jet - the water cover area gets smaller. No heater in shower room!
I changed room due to the above reasons. However the shower tube in another room is again broken!!!! I cannot be bothered to change room again to have to pack my stuffs all over again.
The room light is forever dark. I cannot work on my computer except on the bed which is so inconvenient to me.
The shower door is installed only half. Despite the low water pressure the floor will get all wet after shower this is super annoying !!!! And should not have happened in renaissance hotel for the price I have paid.
The tv not expecting greetings but - it always shows welcome to Samsung Hotel. I think this is ridiculous.
jo
於 2018 年 4 月住了 2 晚
8/10 不錯哦
Daisy,Amsterdam
2018 年 4 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is great! The counter service is great too.
They are very friendly.
Daisy
於 2018 年 4 月住了 3 晚
10/10 有夠讚
Gary
家庭旅遊, 親子旅遊
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful experience. They currently have some remodeling going on but the entire staff was courteous and helpful to me and my family. I really appreciate them. I hope to be back soon
Gary
於 2025 年 7 月住了 3 晚
4/10 不太好
Dmytro
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
All of the amenities listed, you have to go and ask the reception for it. Water - you have to go to the front desk and grab it yourself. They don’t place it in your room. Had to call and ask to get bathrobes for my room 3 times. The WiFi didn’t work for me. The room they booked me in at first is smaller then the one on the pictures and the windows are facing indoors - into the bar area. The rooms are nicely renovated though.
Dmytro
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Irma
家庭旅遊
2025 年 6 月 30 日
喜歡:整潔度和住宿環境和硬體
Clean and elegant hotel .. good service
Irma
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Ryan
2025 年 6 月 18 日
喜歡:整潔度
Ryan
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Pablo
2025 年 6 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Pablo
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jana
家庭旅遊
2025 年 6 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Das Zimmer war frisch renoviert und damit sehr modern und sauber. Ich hatte für drei Personen gebucht, allerdings gab es nur zwei Einzelbetten, die Sitzecke wurde dann auf Nachfrage zum dritten Bett umfunktioniert.
Das Personal ist sehr zuvorkommend und schnell.
Jana
於 2025 年 5 月住了 3 晚
10/10 有夠讚
melissa
家庭旅遊
2025 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location clean
melissa
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Denise
情侶出遊, 團體旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
The bar is amazing—one of the best espresso martinis available. Everything is close and walkable. Rooms are beautiful
Denise
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Patricia
情侶出遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were greeted immediately by concierge. The room was not available at 9am, but we could still check in. Agent even offered to call me when room was ready!
Concierge not only mapped out our route for our tours but offered to help arrange other tours!
Room and staff were exceptional! My only regret is that we only stayed 1 nite!
Patricia
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Joan
家庭旅遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質和設施服務
The service was excellent. The hotel was being renovated and it was very expensive for all the construction. The people were wonderful. The food was only fair
Joan
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Sonia
2025 年 5 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Muy bonito el hotel y las habitaciones, el servicio excelente y muy bien ubicado.