「Everything was fine until checkout. Despite having informed us multiple times that breakfast was included in our stay (at check-in, and throughout), they proceeded to charge us at check-out knowing we would have little time to contest it before our flight. Finally they agreed to check CCTV / voice recording history but eventually never contacted us again. We reached out again via their website but again radio silence. Watch out for this trap」
「Everything was fine until checkout. Despite having informed us multiple times that breakfast was included in our stay (at check-in, and throughout), they proceeded to charge us at check-out knowing we would have little time to contest it before our flight. Finally they agreed to check CCTV / voice recording history but eventually never contacted us again. We reached out again via their website but again radio silence. Watch out for this trap」
Jason