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洛蒙德湖卡梅倫之家的評分

5 out of 5
洛蒙德湖卡梅倫之家
A82, Alexandria, Scotland

評論

9.0

太棒了

10 分，有夠讚；118 則評論中有 80 則" "
8 分，不錯哦；118 則評論中有 19 則" "
6 分，一般般；118 則評論中有 12 則" "
4 分，不太好；118 則評論中有 5 則" "
2 分，很糟糕；118 則評論中有 2 則" "

9.2/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

2/10 很糟糕

Antonietta

不喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Kimberly

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Stunningly beautiful resort like accommodations! The rooms are extremely comfortable, warmly decorated and generous size. They have so much to offer for couples or families to do. The food was amazing and they have very friendly and warming staff! We will be back!
於 2024 年 5 月住了 1 晚
Leah Dunsmore 於 2024年5月19日回覆
Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye Back

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Guest Experience 於 2024年5月7日回覆
Dear Patricia,Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye BackGuest Experience Team

8/10 不錯哦

Stephanie

情侶出遊
喜歡：整潔度和員工素質
Perfectly acceptable for a large resort. Nice gym, clean rooms, and decent fare. The breakfast buffet was especially good.
於 2024 年 5 月住了 3 晚
Guest Experience 於 2024年5月7日回覆
Dear Stephanie,Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon.Haste Ye BackGuest Experience Team

10/10 有夠讚

Michelle

喜歡：住宿環境和硬體
A lovely place to stay - will have another visit .
於 2024 年 4 月住了 1 晚
Leah Dunsmore - Guest Experience Manager 於 2024年5月19日回覆
It's fantastic to read of your wonderful experience at Cameron House. We look forward to welcoming you back soon to the resort very soon.

8/10 不錯哦

David

情侶出遊
喜歡：整潔度和住宿環境和硬體
Great hotel but the layout of the property is very confusing. Could really have benefited from an internal map of where everything was. Very strange layout. Food was lovely in The Grill, Tavern and The Vista. All the staff in the restaurants were fine although we ordered drinks and they were totally forgotten. The bar staff were a little slow. We had an issue with no hot water in our room from 5.30pm until the next morning. Would recommend with some small tweaks to enhance the experience
於 2024 年 4 月住了 2 晚
Leah Dunsmore - Guest Experience Manager 於 2024年5月19日回覆
Thank you so much for taking the time to feedback to us regarding your recent stay here at Cameron House, whilst there were points of your stay that you enjoyed. I am disappointed that there were aspects of your stay that we could have done better.We have noted your comments that you have highlighted and will be sharing these with the appropriate Heads of Department to allow us to improve on the points you have raised. We strive to exceed expectations every time and I can only apologise that this is not the case on your recent visit. Once again thank you for providing us with your constructive feedback we deeply appreciate the opportunity to improve.We hope to welcome you back to the Hotel in the future.

10/10 有夠讚

Andy

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unbelievable level of service. Fantastic.
於 2024 年 3 月住了 1 晚
Laura Carr, Guest Experience 於 2024年3月20日回覆
Thank you for your 5 star review. I am delighted that you had a wonderful time at the resort and experienced fantastic service from the team. We hope to welcome you back again in the future!

10/10 有夠讚

Zoe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wedding Anniversary
All too brief visit to this lovely hotel. We were celebrating our 20th wedding anniversary. Lovely welcome from the doormen. Beautiful room overlooking the Loch. Dinner in the Cameron grill was delicious as was breakfast the next morning. Quick walk this morning to clear the cobwebs snd we were off. We will definitely stay longer next time!!
於 2024 年 2 月住了 1 晚
Guest Experience Team at Cameron House 於 2024年3月20日回覆
Thank you for leaving us a review! Love the photos! We will look forward to welcoming you back again soon. It is fantastic to hear we were able to help made your 20th wedding anniversary special. Haste ye back!

10/10 有夠讚

Kaitlin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing stay with my partner. Very nice touch having the car taken and parked for us
於 2024 年 2 月住了 1 晚
guest experience 於 2024年2月20日回覆
Thank you for reviewing your recent stay with us at Cameron House. It is wonderful to see that you had a fantastic time at the resort. I do hope that we will see you again soon. Haste Ye Back

4/10 不太好

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Disappointing
As many others have said, there are just not enough staff or facilities to cope with the number of guests. The hotel and the grounds are beautiful but the service is awful. We couldn’t get a seat at the bar downstairs and getting served at the Great Scots bar was a nightmare. We saw numerous people being turned away because there were no tables left. The staff are abrupt and harassed because they’re too busy and clearly can’t accommodate everyone. Dinner really needs to be booked a couple of weeks in advance if you’re staying at the weekend. We struggled to get a table. Breakfast is a bit of a free for all, you do need to queue and wait for a table to be free and there was only one person restocking fruit/pastries/etc so you do need to wait for these. Check out is also very busy so be prepared to queue here also.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceptional. Wonderful Christmas.
Two day stay over Christmas Beautiful room clean and comfortable Christmas lunch delicious Staff very professional everywhere Breakfast is great Afternoon Tea in lounge fabulous Chris the lounge manager a total STAR Will book again for Xmas 2024 for sure
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Paola

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Hari

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place, scenic lake views old castle with modern twists amazing pool and water slide for kids, excellent gym, wonderful staff at hotel. Lovely breakfast. Had decent plant based options. Concierge, front desk staff and restaurant waitstaff all excellent and respectful and genuine. High Tea with scones etc was a great experience

10/10 有夠讚

Alice

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing and has something for everyone!
We enjoyed using the facilities! The gym had excellent equipment, the pool area was relaxing and fun. The service was a bit slow sometimes especially in the upstairs bar. The cinema is a great idea but the popcorn wasn’t very edible. It was a very nice time of year to stay, there were reindeers and elves at the front.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Norman

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time staying in the hotel since it reopened and it was all we expected. Guest Services were outstanding and looked after our requests promptly
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
guest experience 於 2023年11月17日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

4/10 不太好

Ryan

不喜歡：員工素質
於 2023 年 11 月住了 1 晚
Guest Experience Team 於 2023年11月16日回覆
Thank you for taking the time to review your recent stay.We are naturally sad to see that your stay with us was not to your or indeed our own expectations, for that we do apologise.We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic overnight stay
於 2023 年 11 月住了 1 晚
guest experience 於 2023年11月8日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 有夠讚

Charles，Columbia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and well managed special place overlooking Loch Lamond. We had very nice spacious rooms overlooking the Loch. We waited too late to make a dinner reservation so we went next door to Duck Bay Marina for dinner which was also excellent. I highly recommend the Cameron house.
於 2023 年 10 月住了 1 晚
Guest Experience 於 2023年11月7日回覆
Good Afternoon Charles,Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near future

6/10 一般般

Ann

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
於 2023 年 10 月住了 5 晚
guest experience 於 2023年10月29日回覆
We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

8/10 不錯哦

nicky

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
guest experience 於 2023年10月29日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 有夠讚

Stuart

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
guest experience 於 2023年10月29日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 有夠讚

Ian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff were great and made our stay helping us celebrate our wedding anniversary especially Shannon in Scotts bar .
於 2023 年 10 月住了 1 晚
guest experience 於 2023年10月29日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 有夠讚

Kate

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cameron House was exactly the experience we wished for. Right on the Loch and so beautiful. It is luxurious and the staff were all helpful. Nothing too much trouble for anyone. Highly recommend Cameron House.
於 2023 年 10 月住了 1 晚
Guest Experience Team 於 2023年10月12日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff from valet parking to check in to restaurant personnel and housekeeping could not have been more professional and helpful in every way possible. Really loved our experience at this five-star hotel.
於 2023 年 9 月住了 2 晚
Guest Experience 於 2023年10月3日回覆
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon. Guest Experience

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Last night in Scotland
The last night in Scotland before heading back to USA we decided to splurge and stay at Cameron House; no regrets! Breakfast was sumptuous, dinner at Boathouse was excellent, hotel is superb, views are to die for and the room was very comfortable and quiet. Everyone was very friendly - Glad we decided to end our wonderful trip to Scotland here
View from front approach to hotel
Rainbow over Loch Lomond
Cameron House
於 2023 年 9 月住了 1 晚
Guest Experience 於 2023年9月26日回覆
Good Evening Rachel,Thank you so much for taking the time to review your stay with us. It is wonderful to see that you had a great experience and enjoyed your time here on the Bonnie Banks. I am glad you had a excellent end to your holiday in Scotland.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.Thank you again for your feedback and we can not wait to welcome you back in the near future. Kind Regards

10/10 有夠讚

Scott

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A lovely stay. Staff were all very friendly and couldn’t be more helpful. Would highly recommend
於 2023 年 8 月住了 2 晚
Guest Experience Team 於 2023年8月30日回覆
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us.Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand. I am thankful you were able to experience true Scottish hospitality through our services we offer within the resort.I hope we have the pleasure of welcoming you back into the resort in the near futureGuest Experience Team

6/10 一般般

Kinjal

不喜歡：員工素質和住宿環境和硬體
The room sink was not draining. Beds were not very clean. Staff were not attentive. Tables were not clean.
於 2023 年 8 月住了 1 晚
Guest Experience 於 2023年8月25日回覆
Dear Kinjal,Thank you for your feedback. I am sorry your stay was not up to our normal standard for you. I will pass along your feedback to the relevant managers for each department and it will be investigated and taken seriously. We are looking forward to welcoming you back for the full Cameron House experience we usually deliver. Warm Regards, The Guest Experience Team

10/10 有夠讚

William，Saint Petersburg

喜歡：整潔度、員工素質和住宿環境和硬體
Nice plaxe
於 2023 年 8 月住了 2 晚
Guest Experience 於 2023年8月25日回覆
Dear William, Thank you for taking the time to review your stay at Cameron House. It is wonderful to see you had a great time. We look forward to welcoming you back again in the future. Warm Regards,The Guest Experience Team

10/10 有夠讚

Iain

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Guest Experience 於 2023年8月25日回覆
Dear Iain,Thank you very much for reviewing your stay at Cameron House. It is great to see you had a wonderful stay with us. We look forward to welcoming your back again soon! Haste ye back!Warm Regards, The Guest Experience Team

10/10 有夠讚

Andy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚
Thank you for taking the time to review your stay 於 2023年8月16日回覆
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

8/10 不錯哦

Kenneth

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Guest Experience Team at Cameron House 於 2023年8月16日回覆
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

10/10 有夠讚

Raquel

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El castillo está situado frente al lago Vistas increíbles
於 2023 年 8 月住了 1 晚
Guest Experience Team at Cameron House 於 2023年8月14日回覆
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time at the resort and on the Bonnie Banks. We hope we will see you back again soon.

10/10 有夠讚

william

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Birthday break
Everyone was so friendly from reception to catering and bar staff.it could not have been better.
於 2023 年 7 月住了 2 晚
Natalie at Guest Experience 於 2023年7月29日回覆
Hi William, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks and the team were able to make you feel so welcome. Haste ye Back

10/10 有夠讚

kirsten

於 2023 年 7 月住了 1 晚
Guest Experience Team 於 2023年7月7日回覆
Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye BackGuest Experience

10/10 有夠讚

Jennifer

於 2023 年 7 月住了 1 晚
The Guest Experience Team at Cameron House. 於 2023年7月5日回覆
Hi Jennifer. Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back

10/10 有夠讚

Colin

於 2023 年 6 月住了 2 晚
The Guest Experience Team at Cameron House 於 2023年7月5日回覆
Hi Colin, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back !

10/10 有夠讚

mark，chandler

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location, very beautiful
於 2023 年 6 月住了 1 晚
Guest Experience Team at Cameron House 於 2023年6月24日回覆
Hi Mark, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back

8/10 不錯哦

KRISTOPHER

情侶出遊
喜歡：員工素質和住宿環境和硬體
This is a great hotel in a fantastic location. I have stayed several times now and really enjoyed my stays at the hotel. There is one improvement that that hotel could do and that’s have usb ports in the rooms this is a minor issue as overall the hotel is excellent.
於 2023 年 6 月住了 1 晚
Guest Experience 於 2023年6月18日回覆
Good Morning Kristopher,Thank you for taking the time to review your stay. We are delighted to see you had another wonderful time on the Bonnie Banks and we thank you for your loyal visits to your home away from home.Haste ye Back!Guest Experience

10/10 有夠讚

Wendy

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This castle is so beautiful, registration was easy, Men running around in kilts was amazing, afternoon tea, the bistro for dinner, but the breakfast!!!!! The breakfast is fabulous, I love European breakfasts they now how to do it correctly.
於 2023 年 5 月住了 2 晚
Guest Experience 於 2023年6月15日回覆
Hi Wendy,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks and enjoyed your breakfast!Haste ye Back!Guest Experience

10/10 有夠讚

Wayne

喜歡：整潔度、員工素質和住宿環境和硬體
It felt like what you would expect Scotland to be like.
於 2023 年 6 月住了 1 晚
Guest Experience 於 2023年6月18日回覆
Hi Wayne,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks!Haste ye Back!Guest Experience

10/10 有夠讚

william

於 2023 年 5 月住了 4 晚
Guest Experience 於 2023年6月10日回覆
Hi William,Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie Banks!Haste ye Back!Guest Experience

4/10 不太好

Gregor

喜歡：員工素質和客房舒適度
於 2023 年 5 月住了 1 晚
Guest Experience 於 2023年6月6日回覆
Thank you for taking the time to review your recent stay.We are naturally sad to see that your stay with us was not to your or indeed our own expectations, for that we do apologise.We endeavour to show our warm Scottish hospitality to all guests and exceed their expectations on every visit. It is disappointing that this was not the case on your visit.Thank you for highlighting your experience to us and allowing us the opportunity to improve for the future. We will reflect on your feedback and put actions into place to elevate our guest journey back to the standards that we and our guests expect for Cameron House. Guest Experience Team

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful facility that I wish I had stayed more than one night at. So much to see and do. Loch Lomond is absolutely stunning.
於 2023 年 5 月住了 1 晚
Guest Experience Team 於 2023年6月1日回覆
Good Morning Mary,I hope you are doing very well. Thank you so much for taking the time to complete our survey and feedback to us regarding your recent stay here at Cameron House. We are so pleased that you enjoyed your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 有夠讚

Kristen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything amazing
We went with family. Had 4 rooms. Loved every second. Would have loved to stay longer. The service, staff, room, grounds, hotel itself, lake, food, pool were seriously fantastic.
於 2023 年 5 月住了 1 晚
The Guest Experience Team at Cameron House. 於 2023年6月1日回覆
Good morning Kristen, I hope you are doing very well.Thank you so much for taking the time to complete our survey and feedback to us regarding your recent stay here at Cameron House. We are so pleased that you enjoyed your family getaway. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 有夠讚

steven

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 2 晚
The Guest Experience Team at Cameron House. 於 2023年6月1日回覆
Good Morning Steven, I hope you are doing very well.Thank you so much for taking the time to complete our survey regarding your recent stay here at Cameron House, we are so pleased that you were able to enjoy your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards,The Guest Experience Team at Cameron House.

10/10 有夠讚

Ryan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful hotel in a stunning setting, excellent customer service, great variety of activities, food and drink. From the valet parking by the friendliest team (special mention to Douglas!), Jill at reception and all the staff we met, we felt truly welcomed and comfortable. If you aren't booked on to all the activities, you can make up a full day touring the grounds, enjoying the leisure facilities and the various bars and restaurants like we did. Whilst we didn't do any formal dining in the restaurant, the Boat House was an excellent choice for casual food on the loch followed by room service later on in the evening (burgers were great). Thanks again to the team for our birthday cocktails that we enjoyed in the Scots bar. Breakfast was amazing with so many choices. Genuinely can't wait to come back!
於 2023 年 5 月住了 1 晚
Guest Experience 於 2023年6月10日回覆
Hi Ryan, Thank you for taking the time to review your stay. We are delighted to see you had a wonderful time on the Bonnie BanksHaste ye Back!Guest Experience

10/10 有夠讚

george

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lives up to it's reputation and more
Had an absolutely beautiful 4 days stay here over the bank holiday made even more special by the friendliness and standard of service provided by the staff and in particular by the doormen/valets. The food in the restaurants was fantastic and it would be wrong to single any one restaurant out as they were all good,
於 2023 年 5 月住了 4 晚
Natalie at Guest Experience 於 2023年5月10日回覆
Hi George, Thank you so much for taking this time to leave this kind review. I will of course pass on all your comments to the team involved and hope that we can welcome you back soon.

6/10 一般般

Lesley

喜歡：整潔度、住宿環境和硬體和客房舒適度
Disappointment
Extremely over priced , I have stayed in many 5 star hotels but this one was a disappointment. Very basic bathroom and amenities. Service in the whisky bar was extremely slow even though they weren’t busy . View was good but would not stay again
於 2023 年 5 月住了 1 晚
Natalie at Guest Experience 於 2023年5月10日回覆
Dear Lesley, Thank you for taking the time to complete this review following your stay here Cameron House, it is disappointing to read that we have clearly missed your expectations and that you have left the resort feeling disappointed. Please know that we take all feedback from our guests very seriously and I have passed on all your comments to the relevant departments to pick up internally. Whilst I realise that this does not affect your previous stay, I do hope that it will give some assurance for when you visit us again. I do hope we have the pleasure of welcoming you back in the for an experience more innkeeping with our standards.

8/10 不錯哦

Igor

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Highly recommended. The staff is friendly and helpful. A lot of dining options of high quality. Even managed to use their pool for my morning workout. Would visit again
於 2023 年 5 月住了 1 晚
Natalie at Guest Experience 於 2023年5月10日回覆
Hi Igor Thank you so much for taking the time to complete this five star review following your recent stay here at Cameron House, we are so pleased that you were able to enjoy your stay. We hope that we will be able to welcome you back to the Bonnie Banks soon. Kindest Regards