Find Hotels with a Pool in Alcublas

"Room it’s nothing that I was expecting and what’s presented on the pictures it’s not mentioned about enormous stairs living it’s at one floor and bedroom to another floor , sheets been terrible with other people hair left on, kitchen not equipped fully staff tried unsuccessfully to give us a kettle for making coffee dishes are old and not very clean, bed it’s coming out from the closet and feet was broken, floor was flooded before probably and was filled with bumps, in bathroom they put hand wash instead of shower gel and no shampoo which it’s normal to have it in any hotel room, cover from the sofa was unwashed as it was having smell of cigarettes we found a bin bag in the bathroom full of cigarettes and garbage so staff was not clean proper before us we refuse the room as the staff didn’t help us with anything but the management didn’t bother to help us with another room and not even next day when apparently other rooms supposed to be available by their saying at the ground floor it’s a bar and all night people drink and make lots of noise and you cannot rest yourself by 2-3 a clock at night but the most important it’s that management didn’t do anything to help us and to make our stay comfortable and night staff it’s completely unprepared for the job I would never stay again there, answer from management was to pay us money back which it’s unfair because to get room somewhere else last minute it’s expensive but it will be profitable for them AVOID THIS PROPERTY IF YOU CAN. "

"Staff was quite nice and helpful, a special thanks to Pepe who greeted us and showed us around giving nice and helpful tips. The villa was nice but furniture and bathrooms need a litlle update"