Charged 6.85 for service fees, pool closed, broken furniture, water barely came out of shower head, microwave dirty, only toast and coffee if you can call it coffee for breakfast. No maid service. Refused to give military discount. Rude employees at front desk.
Samuel
於 2024 年 6 月住了 4 晚
4/10 不太好
Muhammad
2024年6月4日
不喜歡:員工素質、設施服務和住宿環境和硬體
The hotel says on expedia.com that breakfast included, which is a sham marketing. They did not include any items in breakfast except for cold cereal, waffle and few breads. All other food shelves were deliberately empty to save money on breakfast by property management. It was a joke. Wyndham and expedia should take notice.
Muhammad
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Lori,El Dorado
家庭旅遊
2024年6月3日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
After prepaying in Expedia, I was charged a "Hotel Service Fee" of $6.85 per night upon arrival, hotel clerk couldn't explain what the fee was for. Pool was closed for maintenance, no microwave in room, both of which were listed in hotel amenities.
Lori
於 2024 年 6 月住了 1 晚
6/10 一般般
Khalid
2024年6月2日
喜歡:員工素質
不喜歡:整潔度
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Khalid
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Cecelia
2024年5月28日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They don't clean your room, are rude, and don't speak English.
Cecelia
於 2024 年 5 月住了 2 晚
6/10 一般般
Eleanor
家庭旅遊
2024年5月24日
喜歡:員工素質
The service was good. The girl who checked us in was very friendly and nice. She even showed us the room to make sure it is clean. We were only there for one night due to a long drive home. But there was an extra service charge that everyone is complaining when we got there. I see why they are complaining. The price specially for one night already included the service charge and they are charging extra for one night stay. I can understand if customers are staying longer but for one night they should not charge extra. Around the property need cleaning, there was a lot of trash as you walk by the parking lot. Other than that, it was ok for a quick rest.
Eleanor
於 2024 年 5 月住了 1 晚
6/10 一般般
Dale,Calera
家庭旅遊
2024年5月21日
喜歡:員工素質
Room could use updating
Dale
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Frank
2024年5月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room!
Frank
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Michael,Bacliff
情侶出遊
2024年5月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Local restaurants nearby using security guards because of theft in the area
Michael
於 2024 年 5 月住了 1 晚
4/10 不太好
Virlene
寵物同遊, 家庭旅遊
2024年5月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff talked to each other the entire time while checking us in making check in take way longer. Parking is limited. No accomodations or room preferences. They do serve some limited items for breakfast so that's convenient.