「From the moment you arrive, they make you feel welcome. The entrance offers you a selection of Arabic coffee, dates and small refreshments. The room, although small for a family of 4, was pretty clean. They brought enough teabags and water to get you refreshed. They were responsive to any queries, and will make up the room promptly and replace towels with fresh ones. They even stock up the bathroom with plenty of toiletries for the entire family to use. Lastly, I will also textbooks their...
「From the moment you arrive, they make you feel welcome. The entrance offers you a selection of Arabic coffee, dates and small refreshments. The room, although small for a family of 4, was pretty clean. They brought enough teabags and water to get you refreshed. They were responsive to any queries, and will make up the room promptly and replace towels with fresh ones. They even stock up the bathroom with plenty of toiletries for the entire family to use. Lastly, I will also textbooks their...
「The staff were extremely helpful and courteous, the room was clean and convenient, the transportation to haram was provided which made the stay pleasant.」
「The staff were extremely helpful and courteous, the room was clean and convenient, the transportation to haram was provided which made the stay pleasant.」
「The word that best describes the hotel is fantastic!
There are three buses operating 24 hours a day to take you to the Haram and bring you back (it’s only a 5-minute ride).
The bus leaves every 30 minutes. The reception team is very kind, the hotel is very clean, and everything you need is available in the lobby.
Thank you for the wonderful hospitality!」
「The word that best describes the hotel is fantastic!
There are three buses operating 24 hours a day to take you to the Haram and bring you back (it’s only a 5-minute ride).
The bus leaves every 30 minutes. The reception team is very kind, the hotel is very clean, and everything you need is available in the lobby.
Thank you for the wonderful hospitality!」
「Room was very clean and the staff were so courteous and always open to help. Tons of shops and food right next to the hotel which was lovely. Food was really delicious as well. Wasn’t far to Haram when you take the hotel shuttle bus. Although, the shuttle bus drivers take a lot of time to arrive and when they arrive they waste time before leaving which is quite annoying. 」
「Room was very clean and the staff were so courteous and always open to help. Tons of shops and food right next to the hotel which was lovely. Food was really delicious as well. Wasn’t far to Haram when you take the hotel shuttle bus. Although, the shuttle bus drivers take a lot of time to arrive and when they arrive they waste time before leaving which is quite annoying. 」
「The hotel used to have a tunnel access to haram which is why we booked but that access is now closed. The hotel only issues one room key (also needed to keep lights on) despite the room being booked for 4 adults. If one of us stayed in the room they'd have to sit in the dark. We asked several times for more keys but they said no. Service was TERRIBLE!!!! we stayed for 2 weeks and the cleaning was never done because they said they will only clean when we check out. 」
「The hotel used to have a tunnel access to haram which is why we booked but that access is now closed. The hotel only issues one room key (also needed to keep lights on) despite the room being booked for 4 adults. If one of us stayed in the room they'd have to sit in the dark. We asked several times for more keys but they said no. Service was TERRIBLE!!!! we stayed for 2 weeks and the cleaning was never done because they said they will only clean when we check out. 」
「Love the hotel, it was our 4rd time staying with Double Tree by Hilton.
This time I had a baby with me and I found it little too far and not so easy to go to Masjid for every prayer. Even the bus stopped far away from masjid so it was not practical for us.
If we chose not to stay with this hotel next time It will solely be based on this reason」
「Love the hotel, it was our 4rd time staying with Double Tree by Hilton.
This time I had a baby with me and I found it little too far and not so easy to go to Masjid for every prayer. Even the bus stopped far away from masjid so it was not practical for us.
If we chose not to stay with this hotel next time It will solely be based on this reason」
「Great stay! Taxi to haram is like £2-£4. Plenty of cabs outside. They have a free shuttle service to haram that I never used. Great staff and friendly. Will definitely stay here again Insha Allah
Breakfast more catered to Arabs and food has no label. Needs simple labels in English so people know what it is. Hotel has a large masjid as well.
Rooms good standard! Price is decent. 」
「Great stay! Taxi to haram is like £2-£4. Plenty of cabs outside. They have a free shuttle service to haram that I never used. Great staff and friendly. Will definitely stay here again Insha Allah
Breakfast more catered to Arabs and food has no label. Needs simple labels in English so people know what it is. Hotel has a large masjid as well.
Rooms good standard! Price is decent. 」