Find hotels near Agua Hedionda Lagoon Foundation, Carlsbad from NT$2,261

"The front desk attendant let someone into my room using the master key at 4:45AM. Around 15 minutes prior to the incident my girlfriend and I awoke to a noise which she thought was someone trying to get into our room. I told her it was just someone walking past, since you can hear literally everything out there. At the time of the incident, we heard the noise again, this time fully hearing the door open. I jumped out of bed to respond, and was greeted by another guest entering and asking why I was in her room. After a moment of confusion, she realized she had the wrong room and left. I called the front desk about the incident and was assured “you have nothing to worry about, that was me.” And had to inform her that it was in fact a problem that she granted another guest entrance to my room at 4:45 in the morning. Apparently the guest had thought she was locked out of her room (since she was using her key on the wrong door) and rather than check for ID the front desk attendant decided to simply waltz up to my room with the master key and let the confused woman into my room on her word alone. On top of that the cleanliness of the rooms is poor, and the hotel was under renovation - not an issue but the contractors had tools strewn about to include rusty staples and none of the construction was in any way cordoned off from the public so careful bringing your kids here."

"Parking is safe a little noisy because is motel is right next to the freeway "

"Clean room l friendly staff l very attentive l great customer service l "

"The rooms were very clean and the beds were very comfortable. The staff was very friendly and there’s a good amount of parking. The middle of the hotel is open at the top in the common area, so it makes it noisy when people are being loud there since the room doors open into that open space. It’s kind of noisy in the rooms due to this, but it wasn’t unbearable. Would stay here again!"

"Breakfast just ok. The room was big with full refrigerator and microwave but the couch was very uncomfortable. The beds were very comfortable and the bathroom was good size , the worst part was that the very noisy fan is connected to the light and you can’t shut it off unless you are turning off the light. They had a coffee maker with pods but it did not work. "

"Customers service was excellent, there are some areas that need some updates but all around a great hotel to stay with family. Extra points for having the outdoor pool heated. "

"Clean room, staff was friendly & helpful."

"Nice and clean "

"The property was once great, but is looking tired. The Westin is famous for their comfy beds, and ours was creaky, the coverlet looked worn, and the pillows were not soft. The coffee machine was broken as well. Not sure what’s up, but I’ll pass next time."