B&B in Aberdeenshire

"This was the second time of staying at the Banff Springs Hotel. I found the whole experience very pleasing. The reception, bar and restaurant area is very clean and a comfortable place to chill. I booked single rooms for my Son and I and we both found them to be of a good size with a comfortable bed, which is all one needs after a long drive up from London. We ate in the restaurant in the evening and found that the choice of food was plentiful and a good variety of dishes. The food itself was well presented and tasty with good portion sizes. The staff were all very polite and extremely helpful. The only really minor faults I could find were that of no lift and as a disabled person who finds it difficult to walk I struggled with the three flights of stairs. The only other fault was that in the face of hygiene the TV remote was very dirty with a build up of grime around the buttons and failing batteries. I would absolutely recommend staying here if you are intending to work or holiday in this beautiful East coast part of Scotland."

"The room was very clean, the breakfast that was included within the room price was fantastic and the staff were very friendly."

"Such a treat to stay at this location! The staff and food were amazing and the lodge was like a step back in time, but with all the modern amenities. I stayed in the sweetest room that was just perfect for my needs. The sound of the rushing water from the river was constant and soothing and could be heard from all corners and areas of the facility. Very well worth every effort made to be there."

"Staff were very friendly and efficient. Breakfast was excellent. Rooms clean and tidy and well equipped"

"Our room 315 was a big disappointment The Toilet Seat was broken. There were holes in the wall were the Curtain Tie back holders should have been . No CurtainTies were present . Holes on the Bed Base with stuffing coming out The Standard Lamp Shade was broken and cracked all round the top . The Room was a real disappointment to us "

"The room was spotlessly clean a few light patches on the carpet but very well maintained the staff were welcoming and the choice of breakfast menu was amazing my friend and opted for a full Scottish breakfast which was cooked to perfection and so tasty there was a selection of buns croissants and yogurts and fruit if you wanted a healthy breakfast. The bathroom was very nice I ordered the products online which I do after every visit which are provided in the bathroom and we indulged in the spa in the evening we opted for an afternoon tea with the view to a late dinner later in the evening but the afternoon tea was so delicious and filling we did not need dinner. parking was secure and complimentary and there is ample parking albeit a small distance walk. I paid £20 each for my six year old dog and my 14 week old pup to join me in our room and my dogs got a huge welcome from reception and the grounds are fabulous for a walk dogs are welcome in the drawing room to eat and enjoy a drink so five Star for dog friendliness thank you so much ardoe house hotel and spa team we will definatly be back."

"Nice, good valve for the money, decent food good bar if you feel like a drink, comfortable bed, easy parking, quiet. "

"Hotel is in desperate need of upgrade on all aspects. It is like a museum piece.. Evening meal was ok.. breakfast not so good... poor selection., cooked was luke warm at best.. unless you are looking for a real budget place - avoid..."

"Poor customer interaction"