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亞伯丁市中心希爾頓逸林飯店的評分

3.5 out of 5
亞伯丁市中心希爾頓逸林飯店
Beach Boulevard, Aberdeen, SCT

評論

8.0

非常好

10 分，有夠讚；839 則評論中有 293 則" "
8 分，不錯哦；839 則評論中有 329 則" "
6 分，一般般；839 則評論中有 142 則" "
4 分，不太好；839 則評論中有 55 則" "
2 分，很糟糕；839 則評論中有 20 則" "

8.4/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

評論

8/10 不錯哦

Wai Ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location. Nice staff.
Every staff are friendly and helpful. Hotel location is good. Just need a short walk to the beach and city centre.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant,helpfull staff. Clean spacious rooms. Good location
於 2020 年 3 月住了 1 晚

8/10 不錯哦

Mel

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
Needs updating
Room could do with being updated, especially the bathroom, smelled of damp and wasnt very clean. Comfy and quiet night sleep though and reception staff friendly.
於 2020 年 3 月住了 1 晚
Hemant M 於 2020年3月17日回覆
Dear Mel Thank you for your review. I am pleased that overall you had a pleasant stay with us. Please accept my sincere apologies with regards the bathroom and I will pass on your comments to our Head Housekeeper for her information and attention. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Harry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value excellent service
Very nice welcome and warm cookie unexpected but a nice gesture. Room very adequate, bed really comfortable and large. Only quibble TV reception kept cutting out, a bit annoying when trying to watch the news. Overall excellent will definitely stay again
於 2020 年 3 月住了 1 晚
Hemant M 於 2020年3月16日回覆
Dear Harry Thank you for your review. I am really pleased to hear your positive comments about your stay and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

Nathan，Birmingham

商務旅客
喜歡：整潔度和員工素質
Rooms are a little dated, good breakfast, on beachfront location.
於 2020 年 3 月住了 3 晚
Hemant M 於 2020年3月11日回覆
Dear Nathan Thank you for your review. I am pleased to see that overall you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Hemant M 於 2020年3月10日回覆
Dear Suzanne Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our room was large, comfortable and warm! Great to have an iron and ironing board, plenty of coat hangers, a TV that was the perfect size for the room. Great shower pressure
於 2020 年 3 月住了 1 晚
Hemant M 於 2020年3月10日回覆
Dear Lisa Thank you for your review. I am pleased to hear that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Jan Marita

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
When business is a pleasure!
We came for business but what a pleasure to stay. Great service, helpful staff and I can recommend the food. I’m a ceoliac who doesn’t eat grains and the chef was so accommodating!We will be back again!
於 2020 年 3 月住了 2 晚
Hemant M 於 2020年3月9日回覆
Dear Jan Marita Thank you for your review. Its great to know that you have had lovely business stay with us and that we have provided a fantastic service throughout your visit. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Would recommend
Comfortable weekend stay. Spacious room. Shower over bath with mixer tap just a bit dated. All staff courteous and helpful. Plenty parking and good wifi.
於 2020 年 2 月住了 2 晚
Hemant M 於 2020年3月3日回覆
Dear Guest Thank you for your review. It's great to see that you have had a pleasant stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and extremely clean rooms. Very comfortable beds
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年3月3日回覆
Dear Guest Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

Frances

團體旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Our room wasnt too bad,but our friends room was dirty.Light switch, curtains has dirty marks on them.Nice breakfasts.
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年3月3日回覆
Dear Frances Thank you for your review. I am pleased to see that you have had pleasant stay with us. It's great to hear you have enjoyed our buffet breakfasts. Kind regards Hemant Markanday General Manager

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Disappointing
Pretty tired Only one pillow each Room small and in need of refresh Had to fix shower to use it Expected better from hilton
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年3月3日回覆
Dear Guest Thank you for your review. I am sorry if we have let you down in any way. Please accept my sincere apologies for the issues you have identified and I have shared your feedback with the relevant Heads of Department for their information and attention Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel entrance and bar are nice but the rooms are in need of an update
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月27日回覆
Dear Guest Thank you for your review. I am pleased to know that overall you have had a good stay and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月24日回覆
Dear Guest Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Chic

於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月24日回覆
Dear Guest Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月19日回覆
Dear Guest Thank you for your review. I am pleased to know that you have had a lovely stay with us. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Janey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月17日回覆
Dear Janey Thank you for your review. I am pleased to know that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Scott，Aberdeen

喜歡：整潔度和員工素質
Great room for the price and very pleasant staff.
於 2020 年 2 月住了 1 晚
Hemant M 於 2020年2月17日回覆
Dear Scott Thank you for your review. I am pleased to know that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

6/10 一般般

真實旅客

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Good service but very tired looking - rooms and hallways could do with an upgrade!
於 2020 年 1 月住了 2 晚
Hemant M 於 2020年2月4日回覆
Dear Guest Thank you for your review. We are disappointed to hear your feedback and I am sorry if we have let you down in any way. Please be aware that we are constantly making improvements to the hotel and I hope you will return again in the future. Kind regards Hemant Markanday General Manager

8/10 不錯哦

Georgia

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Hemant M 於 2020年1月22日回覆
Dear Georgia Thank you for your review. I am pleased to know that you have had a great stay with us and I hope we can welcome you back to the hotel again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay,
Great, free upgrade helped. Very helpful staff. Quite and as expected for Hilton. Only slight disappointing thing was the cost of alcohol.
於 2020 年 1 月住了 1 晚
Hemant M 於 2020年1月13日回覆
Dear David Thank you for your review. I am pleased to hear your positive comments about your recent visit and I hope we can welcome you back to the hotel again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
we booked a Premiere Suite and the room was really big and has a good view. The toilet is very clean and has basic toiletries. Fresh sheets. They also gave us welcome cookies upon checking in and they also have complimentary chocolate with a welcome note. Which is a very good gesture. Free parking and fast wifi in the room
於 2020 年 1 月住了 1 晚
Hemant M 於 2020年1月13日回覆
Dear Guest Thank you for your review. I am pleased to hear your positive comments about your recent stay and it's great to know that you have had a lovely time. I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

團體旅遊
喜歡：員工素質
Very good location. Staff were excellent very good breakfast
於 2019 年 12 月住了 2 晚
Hemant M 於 2020年1月8日回覆
Dear Guest Thank you for your review. I am pleased to see that overall you have had a great stay with us and I will certainly share your comments with the staff, they will be delighted to hear your lovely comments. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel near the beach
We tried also more other accommodations in Aberdeen but Hilton is definitely our favorite one and we will return here. Nice location near the beach, high standard in rooms and friendly personnel.
於 2019 年 12 月住了 5 晚
Hemant M 於 2020年1月23日回覆
Dear Guest Thank you for your feedback and I am pleased to know that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

Maureen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Hemant M 於 2020年1月6日回覆
Dear Maureen Thank you for your review. I am pleased to know that you have had a pleasant stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

6/10 一般般

真實旅客

喜歡：員工素質和客房舒適度
Kein top hotel
Leider nicht dem Standard entsprechen. Wifi 13 pound pro tag. Check in sehr gut. Parken kostenlos. Personald freundlich. Dann hört es schon auf mit den positiven. Suite ist ok aber schlecht ausgestattet. Keine Minibar liste / keine Infos zum hotel (check out/wifi etc) . Lichter kaputt. Haare vom vorgänger im bad. Platinum club nicht existent. Wifi unverschämte 13 pfund pro Tag. Früstück nicht ausreichend für den selbsternannten Standard. Sorry- aber das geht besser und ist des namens Hilton nicht würdig.
於 2019 年 12 月住了 1 晚
Hemant M 於 2020年1月3日回覆
Dear Guest Thank you for your review. I am sorry to hear your feedback and I apologise if we did not meet your expectations on this occasion. I will certainly share your comments with our Head Housekeeper with regards the cleanliness and maintenance issues in the room. With regards the wifi, this is free for all our guests unless you are require one of the premium packages for which there is a charge. Thanks again for your review and I am sorry for any inconvenience caused during this stay. Kind regards Hemant Markanday General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel and staff very welcoming food good
於 2019 年 12 月住了 1 晚
Reception 於 2019年12月29日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Hemant M 於 2019年12月23日回覆
Dear Gary Thank you for your review. I am pleased to see that you have had a great stay with us. I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Simon

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Nice hotel close to town centre clean warm & friendly
於 2019 年 12 月住了 1 晚
Hemant M 於 2019年12月17日回覆
Dear Simon Thank you for your review. I am pleased to see that you have had a great stay with us and it's great to hear your positive comments about your visit. I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

4/10 不太好

真實旅客

不喜歡：員工素質、設施服務和住宿環境和硬體
Bedroom and bathroom were very much in need of updating . Heating in the bedroom was a very old electric heater which was either off or too hot. No heating in the bathroom st all. When I checked out I was given the wrong bill and 24 hours later I am still waiting for correct receipt to be emailed to me. Will not stay there again .
於 2019 年 12 月住了 2 晚
Hemant M 於 2019年12月16日回覆
Dear Guest Thank you for your review. I am sorry to hear that we did not fully meet your expectations. We have taken on board your feedback and have shared this with the relevant Heads of Department for their information and attention. Kind regards Hemant Markanday General Manager

4/10 不太好

Andrew

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Uncomfortable stay
Staff were lovely and lobby is very nice however past that it smells of smoke, rooms are dated and the beds are solid as a rock however the parking and location is great
於 2019 年 11 月住了 1 晚
Hemant M 於 2019年12月4日回覆
Dear Andrew Thank you for your review. I am pleased to hear that you found the staff lovely and the location and parking great. Please accept my sincere apologies that you found the bed uncomfortable and I will certainly pass on your feedback to our Head Housekeeper for her information and attention. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Stacey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great weekend away
We had an amazing stay. Our son hadnt stayed in a hotel before so we took him to aberdeen for his birthday. Staff were lovely, room was clean and very spacious, big comfy beds, shower was really powerful, plenty towels etc, my son loved his stay. We stayed a top boutique hotel in the west end a few months before and it was awful. Would rebook here with no hesitation. Bathroom was nice but rooms could do with a decor update that would be my only point to improve on
於 2019 年 11 月住了 1 晚
Enrique Medrano. Assistant Front Office Manager 於 2019年12月3日回覆
Dear Stacey, Thank you for your review. We are pleased to see that you have had a great stay with us. I am delighted to hear that a member of Reception Team who checked you in was of really great with your family when you checked in and helped improve your mood when you arrived. With regards the breakfast, We are sorry if we have let you down in any way.I can assure you that Once again, many thanks for your feedback and I hope we can welcome you back to the hotel again soon. Sincerely,

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Oasis in Aberdeen
Excellent friendly service from registering to check out. The room was very comfortable and had all the amenities required. Breakfast was first class offering a wide variety. Thoroughly enjoyable stay and would be happy to recommend this hotel
於 2019 年 11 月住了 2 晚
Hemant M 於 2019年11月28日回覆
Dear Daniel Thank you for your review. I am really pleased to hear your positive comments about your recent visit and it's great to know that you have had a lovely stay with us. I am grateful for your recommendation and I hope that we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 3 晚
Hemant M 於 2019年11月25日回覆
Dear Guest Thank you for your review. I am pleased to see that you have had a pleasant stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Tracey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Hemant M 於 2019年11月19日回覆
Dear Tracey Thank you for your review. I am delighted to hear that you have had a great stay with us and I hope we will have the pleasure of looking after you again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

LORNA

於 2019 年 11 月住了 3 晚

10/10 有夠讚

Catherine

於 2019 年 11 月住了 1 晚

6/10 一般般

David

商務旅客
喜歡：整潔度
不喜歡：客房舒適度
Not impressed
A very disappointing stay, the bedroom was very tired, the bath was rusty with only tepid water, even after running the hot water for 10 minutes. When I complained the front desk manager did offer to look at the problem, and said better rooms were available at a higher premium. The heating in the room had a mind of its own, when in the middle of the night it started to get really warm, the heater controls were physically broken. Not impressed at all
於 2019 年 11 月住了 1 晚
Hemant M 於 2019年11月12日回覆
Dear David Thank you for your review. I am disappointed to hear your feedback and I am sorry if we have let you down in any way. I have taken on board your comments and will share your feedback with the relevant Heads of Department for their information and attention. Kind regards Hemant Markanday General Manager

8/10 不錯哦

Aimee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Hemant M 於 2019年11月12日回覆
Dear Aimee Thank you for your review. I am pleased to know that overall you have had a pleasant stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Great value for money.
Very good. The bathroom could do with being upgraded and there was no water coming from the cold tap in the bath. Breakfast was amazing
於 2019 年 11 月住了 1 晚
Hemant M 於 2019年11月11日回覆
Dear Guest Thank you for review. I am pleased to see that you have had a great stay with us. I am sorry you had no water from the cold tap and I will certainly pass this on to our Maintenance Team for their information and attention. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Good value.
Staff very friendly and helpful. Dinner excellent. Adequate free parking. Decor/furnishings (especially in public areas) a bit shabby.
於 2019 年 11 月住了 2 晚
Hemant M 於 2019年11月11日回覆
Dear Guest Thank you for your review. I am pleased to see that overall you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

10/10 有夠讚

George

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Check in was very good with pleasant staff. The room was next to the lift so did hear the doors. The bed was comfortable but had a very noisy topper, it was like being in a crisp bag. The breakfast was very good with plenty of choices. Location was good, nearly on the beach. Plenty of shopping across the road with restaurants, cinema and supermarket.
於 2019 年 11 月住了 2 晚
Hemant M 於 2019年11月7日回覆
Dear George Thank you for your review. I am pleased to see that you have had a great stay with us and that you have enjoyed the location of the hotel. I hope we will have the pleasure of looking after you again soon. Kind regards Hemant Markanday General Manager

4/10 不太好

Simon

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Last minute booking price was semi reasonable but for being a double tree Hilton we expected better condition. Room was dated and the heat was unbearable even after we had switch the heating off.
於 2019 年 11 月住了 1 晚
Hemant M 於 2019年11月5日回覆
Dear Simon Thank you for your review. I am disappointed to hear your feedback and I am sorry if we did not meet your expectations on this occasion. We appreciate your feedback and apologise for any inconvenience caused during your stay. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Mari

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
Hemant M 於 2019年11月5日回覆
Dear Mari Thank you for your review and kind rating. I am really pleased to see that you have had a great stay with us and I hope we can welcome you back again soon.

8/10 不錯哦

Andrew

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2019 年 10 月住了 1 晚
Hemant M 於 2019年11月4日回覆
Dear Andrew Thank you for your review. I am pleased to see that overall you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
This hotel is in a great location by the beach but still close to the shops and has parking
於 2019 年 10 月住了 1 晚
Hemant M 於 2019年11月4日回覆
Dear Guest Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Good value for money
Not up to the standard of the DoubleTree by Hilton I am used to but fine Restaurant prices too expensive for what it is
於 2019 年 10 月住了 1 晚
Hemant M 於 2019年11月1日回覆
Dear Guest Thank you for your review. I am sorry if we did not fully meet your expectations on this occasion. I hope this will not deter you from visiting us in the future. Kind regards Hemant Markanday General Manager

10/10 有夠讚

Vicki

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
Hemant M 於 2019年10月29日回覆
Dear Vicki Thank you for your review. I am pleased to see that you have had a great stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager