煙台 5 星級飯店

「Generally good in terms of service and staff courtesy 」

「Over charge me for the room and refuse to offer any refund nor complimentry for the difference. Arrive around 3pm and the rooms I booked wasn't ready.」

「不错」

「五星级酒店住多了，但是用细致服务与消费者沟通感受的不多，从入住打电话问候房间状况是否满意，到迎宾水果，还有晚上开床后放置的牛奶与手写字条问候，都倍感温馨」

「This is a first for me to visit a so call 5 stars place but in such a bad conditions! The hotel is nicely build. However, the place is very run-down with curtains falling apart, wall papers badly torn, !rotting shower curtain, grey and spotted bathroom towels! With lots of mosquitos and moths everywhere!. Dirty carpet that one is afraid of touching. Having a totally cold buffet breakfast that includes pan fried vegetables, fried eggs, buns, sausages, pancakes, noodles, etc. Is not a good...