West Chester 4 Stars Hotels

"Terrible customer service. The hotel ignored my urgent request for help with a booking error and told me to deal with the booking app. Even when the app contacted them, they refused to help. Completely unaccommodating and disappointing experience."

"Very nice and clean great staff "

"Time consuming luggage drop off and garage parking. Staff was polite. Not always informative. Pillows were so thick and large. Hard for sleeping "

"While the staff were kind, it is worth noting that this property is VERY noisy with limited soundproofing. Despite paying a premium for a high floor and staying on the 25th floor, we could still hear cars, sirens, footsteps, nearby showers, doors closing, and conversation. Due to the noise, our sleep was interrupted constantly and we left feeling exhausted."

"Very good"

"Awesome"

"Everything was very good. Very clean, nice, quiet room, great location, friendly staff. Only thing to find fault with is breakfast in the in-house restaurant is quite expensive- but not unexpected for a downtown location and plenty of good options near by."

"Hotel is in a fantastic location just blocks from city hall and Rittenhouse Square. Super clean onsite valet parking with in and out privileges and a coffee bar and Ruth’s Chris located in the lobby of the hotel. It’s definitely going to be my go to for Philly from now on. "

"Great hotel"