Toca 4 Stars Hotels

"Great location ! Very good . Very outdated hotel , old . Clean beds and linens . I come from California !people are different here , attendants were kind. Reception area just cold and bold . "

"The property is desperately in need of a renovation and upgrades. The rooms are not well maintained. Our room had two large windows. One of the windows had blackening curtains (one side was falling down). The second window was only covered by sheer (see-through) curtains. We weren't thrilled to have the sun shining through every day. Also, the room was cleaned very oddly. In one case, our bed was made up but they (forgot??) didn't leave clean towels. When we called the desk for fresh towels, we were told that someone would bring them up. We were running late for a scheduled tour after we waited almost an hour for towels. The Lobby does not have a restroom. It's terribly inconvenient to have to go all of the way to your room. The only on site restaurant has a very limited breakfast menu. They have a problem with locals loitering just outside the entrance. They are understaffed. I would NEVER stay here again and would NEVER recommend this hotel. Crown Plaza should be ashamed to ahve thier name associated with this "low rent" atrocity."

"This hotel was located centrally to our trip both for the French Quarter and food. JazzFest transport busses came directly to the front door. Very convenient that Cafe Beignet is connected to the hotel as this is where we ate before heading to the JazzFest each morning and had wonderfully fresh beignets later in the evening when we felt hungry. Hotel staff were very friendly as are most people in New Orleans. Rooms were very clean and beds were comfortable. Nice view of the Riverside from our room. Liked the bar and music that were located in the front lobby. Wonderful stay."

"Wonderful experience, great location!"

"It was fine, good location"

"Never ate breakfast the didn't offer free breakfast "

"This was an amazing stay. Walls are paper thin so you can hear the people in the room next to you. But other than that I have no complaints at all. The staff was super friendly and the valet attendants were amazing. The security were also super friendly. 9.85/10!!! Highly recommend!!"

"First time staying here and the property is beautiful! From the moment we arrived and to the time we left, every interaction we had with the staff was A+++. Excellent location, clean room, and comfortable bed! Every thing was perfect!"

"The hotel was beautiful and very accommodating. The staff was very pleasant and helpful. I will plan to stay there again real soon."