「This hotel has the potential to be really nice - it’s in a great spot at the inner harbor, has a really airy sitting area on the third floor, and has a nice roof terrace with a little pool and plenty of seating - but you can tell Hyatt is not investing in staffing it with enough people or keeping it up. Check in was a disaster, with only one person working the entire lobby (check in, check out, guest services). We had multiple problems with our room, the first being that even though our...
「This hotel has the potential to be really nice - it’s in a great spot at the inner harbor, has a really airy sitting area on the third floor, and has a nice roof terrace with a little pool and plenty of seating - but you can tell Hyatt is not investing in staffing it with enough people or keeping it up. Check in was a disaster, with only one person working the entire lobby (check in, check out, guest services). We had multiple problems with our room, the first being that even though our...
Lauren