South Oxford 4 Stars Hotels

"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"Warm outdoor heated pool and one hot tub/fire pit area in February while snow still on the ground - was the highlight of our trip here:) wish we had more time (closes at 10) we also had the best breakfast we’ve ever had together! Thank you we will be back. "