Siuslaw National Forest 4 Stars Hotels

"Very bad communication no information what so ever extra cost for everything such as extra cost for breakfast extra cost for parking lot we paid for everything and yet they didn’t have anything ready breakfast schedule horrible in general everything was a extra cost and was paid for but nothing was received just wasted my money and my time."

"The property in general has lodge vibes and is rustic.. for that, we really liked it. The Adirondack chairs, forests, fire pits, daily blown glass scavenger hunt were fun. The pool area and hot tub area on the main lodge site weren’t very appealing and we felt could use sprucing up. The customer facing folks were very warm and friendly. Main challenges we experienced were getting anyone on the property on the phone to give clear answers- we were hoping to book Spa treatments ahead of arriving but the reservations desk don’t talk to the spa or know the schedule(which is part of the property) and it involved many calls back and forth- there is no way to book or see appointments available online (this would be a huge improvement and I hope they will consider that in the near future). We did call someone at the spa once we checked in and were able to book a massage and get a “maybe” on a day pass.. the next day when we went in as we walked by, it seemed like it wasn’t any problem at all to accommodate the appointment and pass so we’re not clear on why it felt so hard to get this accomplished, especially as guests staying in the property for several days. The spa area itself was gorgeous and we enjoyed our time there. The food onsite that we tried- breakfast type things weren’t great- but the coffee served at the provisions was great- that coffee shop and a couple other little food places just across the road (by the spa) were very good. We could see visiting again in the future. "