Serra da Estrela Nature Park 4 Stars Hotels

"Don’t be put off by the rather careworn outside appearance ,inside the hotel is very smart. Staff were friendly and helpful, room large and well equipped, with a balcony. Easy to find and plenty of parking, though hotel is 6 km from town. Very good buffet breakfast included. Only downside was the restaurant. The food was very hit and miss, and we were overcharged for some drinks. There isn’t anywhere else locally to eat. It’s a good base for exploring the area, and we would stay again."

"I enjoyed the most how true the place is to its history. You will, for example, not get bathrooms like this elsewhere today. And it works perfectly. So: welcome to another time and another place!"

"Late arrival with excellent welcome and friendly check in. Comfortable room with excellent shower… woke to gorgeous mountain views and a wish that I was staying longer."

"the staff is the best"

"Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each."

"Staff are customers oriented"

"It was ok the breakfast was good rooms were clean stuff nice the pool needs a big upgrade overall ok "