Pasadena 4 Stars Hotels

"The younger staff member at the front desk on 3/6/2026 in the morning was not particularly courteous. However, the senior staff member in the afternoon when I checked in was professional and provided good service."

"The room was clean but wished had a microwave, one on 3rd floor was small and dirty. Elevators smelled good Restaurant was AWESOME! food was great day/night service was good during day but at night not enough staff. wish they had served breakfast. Overall enjoyed the visit."

"Had a room with a great view but the p-trap for the shower reeked like sewer."

"Hotel was in an area where we felt unsafe. Limited facilities and in need of a refurb. We were a group of 4 but had only 2 glasses, 3 towels, no coffee facilities. Should have been given a free drink but not offered. No map of area available. Disappointing ."

"Booked these dates in error. Neither Expedia or the hotel resolved the issue and I had to eat the cost. "

"The cover on the heater is missing the foam weatherstripping. There’s a little on the left side but none on the right side. Felt like a cold window was open. I resolved it for my stay by placing a folded bath towel on top of the heater. You should repair this so the next guests don’t freeze. "