Mont-Cascades 4 Stars Hotels

"This is the perfect place to stay while visiting your kids at any of the Universities in Ottawa. We happen to be moving our child into their off campus housing and knew we would be too tired to drive home after the move, so we booked a room for the night to rest and recovery. When we entered our room we quickly realized that there was an error, it was not the suite we booked. I went down to the front desk to quietly let them know that there was a mistake, it was TOO big. The hostess then informed me that we had been upgraded and she had forgotten to mention it. Wow! It came fully equipped with a kitchen, dining space, sitting area, 2 bedrooms ( spacious and comfy), 2 full bathrooms and a laundry room. Towels were plentiful, robes and extra blankets were available in each room. Close to lots of restaurants and shops. This location was amazing. The only downfall was that we weren’t there long enough to enjoy the pool which was one of the reasons why I booked this hotel, we arrived too late. We will definitely be back. Thank you to the staff for the beautiful hospitality."

"Location! Location! Location! Its not a super premium property, but newly built and well maintained for a comfortable stay. Lots of parking lots & restaurants around property, and ottawa mall"

"Its was beautiful"

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."