Haikou 4 Stars Hotels

"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."

"Room was clean and the staff were friendly"

"We had a good time exploring Haikou & Sanya in Hainan Island. We travelled by public transport which was quite convenient at both our seaside Hotels"

"Excellent hotel, very friendly and great breakfast with a wide variety of foods "

"Just fine, need to renovate "

"the ladies at the front desk were extremely helpful and patient with translations. The restaurant downstairs had a great breakfast dim sum buffet. There is a Bank of China nearby for withdrawing dollars. There is also a fruitmarket across the street, and we found plenty of restaurants. it was about 100 yuan by taxi from the airport to the hotel."

"1. Hotel could not find our booking. Yet hotels.com customer service only got back to our Friday's' call for help on Sunday, when the stay was over. 2. Hotel lobby was non air conditioned and people were smoking. 3. Staff at restaurant serving breakfast didn't care. Ok for us to self serve, but they didn't bother to replenish empty coffee pots. Food was cold w/o warmer. 3. Room toilet has strong stench fm the sewerage. 4. Lack security as anyone can access the hotel floors."

"Hotel didn't noticed the King Bed room selection but did upgrade us to a seaview room instead. Facility is ok. Location is quite inside the area and you will definitely need a car to go around the area as taxi is not available in Wenchang."