Central Coast Hinterland 4 Stars Hotels

"The room was clean and a good size. The gym machines were in excellent condition and very clean. Breakfast in the morning was delicious and plenty there. I recommend staying there and will be back."

"Great location and lovely views of the harbor. Was in the corner rooms and was quite hot with the heat. Windows need a good cleaning so that we can enjoy the lovely views. Apart from the noise when the train passes, it was a good and comfortable stay."

"Deplorable staff interactions, hidden fees that are slapped on after you checkout without a tax invoice. Poor business "

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"The bathroom needs an upgrade."

"Positives. Great location. Friendly staff. Hotel clean. Negatives. Pillows were all very hard and high..Woke.up with sore neck each morning.."

"Great location right in the heart of Chatswood with shopping and dining right on the doorstep. Bit tricky to find the car park entry - no directions in online booking info, other than street address. I had to call reception to ask. And no parking spaces marked "Quest", so unsure where to park; again had to check with Reception. Room was clean and quiet. Bed was a little hard for my liking, but other than that was OK. Only issue I had was a male housekeeping staff member tapping lightly on the door while I was dressing in the bathroom and then barging into the room while my husband was sleeping and I was standing there half dressed. Rather than immediately realising his error and exiting the room, he stood there with the door open asking me if I wanted towels or any room items when I he could clearly see someone was asleep and I was only dressed from the waist down. That wasn't a great experience and would put me off staying again, particularly if alone."

"The beds were extremely uncomfortable rock hard and the pillows were the opposite completely soft. It’s actually really disappointed with the beds unexpected from a crown Plaza."

"If I could rate this hotel minus, I would do so. It is disgraceful that such a sub-par room is sold at all, much less for the price that is being charged. Staff were lovely and attempted to help, but no offer of an upgrade into a decent room. Carpets were beyond awful. It looked like someone had used the carpet as a toilet, and smelt that way too. Bathroom was beyond dated and grout was filthy. I will never, ever stay here again. Lift your game and provide a room that fits its description"