Cabrera 4 Stars Hotels

"Immaculately clean hotel with a lovely welcome from the start. All of the staff at the hotel were genuine, helpful and really friendly. Excellebt food and breakfast menu offered loads of variety "

"After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons. The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel. Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening. Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods"

"Das Zimmer war schon bisschen abgerockt. Nicht richtig sauber, teilweise Dinge schon sehr abgenutzt, Tür hat geklemmt. Mitarbeiter teilweise sehr nett und hilfsbereit, teilweise kaum englisch und keinen Servicegedanken. (Bestellung falsch verstanden, falsche Drinks geliefert, Essensbestellung nach langer Wartezeit erst hinterfragt.) Gym? Es sollte Arobic Raum heißen… Nur limitierte und schlechte Ausstattung. Auswahl und frische beim Frühstück so lala.. Staff kommt mit Bestellungen, sauber machen und auffüllen kaum hinterher. Brotmesser extrem dreckig und Toaster nur halb funktional."

"Overall the hotel was set in lovely grounds but first impressions were poor as the man at reception who greeted us was lacking in any communication skills. He asked us immediately if we wanted spa access, then a coffee machine then finally access to a workable safe (all at further expense) which made check in disappointing. He misdirected us and then didn't offer any assistance to get to our accommodation which was 10 mins away. The room was comfortable but tired and smelt of drains often. Please note that the hotel is situated right next to a stagnate lake so there are mosquitoes everywhere 😬"

"One of the worst places to ever make a booking. Completely inflexible, took our money and refused to refund us even a dollar even though we had a medical emergency and had given them significant advance notice. They have also made it a point not to respond to us or to Expedia because of our request for a refund when there was a real medical emergency and we couldn't travel. While we understand that the hotel has its own terms and conditions, this demonstrates a very clear basis to avoid places like this, and to book in places that are more flexible and customer-centric. We will never book in this place again and will likely tell all our friends not to either. Stay away!!!!"

"I loved the music theme of the hotel"