Wilkes-Barre 3 Stars Hotels

"Clean room, but the restaurant wasn't serving any food."

"Place was great - clean, convenient, quiet"

"Statues at Willowbrook and the room was upgraded and super clean and the jacuzzi tub was the star of the show. Huge bathroom as well. Loved the balcony to get fresh air. I thought all the indoor amenities listed were included in our stay but only the pool & hot tub were the rest you have additional costs for. But was super convenient not having to go far for all the activities. Staff went above and beyond for us! Over all we really enjoyed our stay. Will definitely go back again. "

"The room was very clean and comfortable. Pool was closed which was disappointing."

"Everything was very perfect!"

"Heating not working"

"Bueno"

"Check-in staff gave me no information. I had to ask everything. He was smacking gum the whole time which was very annoying. When I got to my room there was no ice bucket so I had to walk back to the office to ask for one. The guy didn’t even try to find me a bucket. He just said they were low on ice buckets and handed me a little bag to put ice in. The breakfast was nonexistent. I got there for breakfast at 7:30am and everything was gone. There was dry cereal but there was no milk. No coffee, no juice. There was one slice of bread and there were three apples that were all rotten! The serving area was very dirty with crumbs, etc…If breakfast hours are 6-8am then there should be a staff member who refills coffee and other foods that run out during that time, as well as keep the area tidy and wiped off. The hotel grounds were unkept with high weeds all over the courtyard. This seemed to be a run-down, poorly run hotel. "

"Great place for the family."