「I chose this hotel over a cheaper option because of the advertised amenities, river view, and noon checkout—but overall, it felt overpriced for the experience.
I prepaid for breakfast through Expedia but was double charged, and the “complimentary” breakfast offered to make up for issues ended up being confusing and incomplete. The TV in my room didn’t work initially, the hot tub wasn’t hot, and we had to replace our key cards multiple times.
The biggest frustration was the checkout time. It...
「I chose this hotel over a cheaper option because of the advertised amenities, river view, and noon checkout—but overall, it felt overpriced for the experience.
I prepaid for breakfast through Expedia but was double charged, and the “complimentary” breakfast offered to make up for issues ended up being confusing and incomplete. The TV in my room didn’t work initially, the hot tub wasn’t hot, and we had to replace our key cards multiple times.
The biggest frustration was the checkout time. It...
Elizabeth