Theodore 3 Stars Hotels

"Driving into Mobile I felt home. I felt like I had returned home. When I pulled into the Hilton garden inn, went in and met the young lady at the counter, she was an amazing representative for the hilton. She helped me with my service animal, got me checked in and told me exactly how much I was going to owe because I wasn't even sure I was going to be able to stay due to having to rent a car that morning that set me back and put a hold on my card. I was able to afford it, and she was amazing and got me all settled in. The next morning I came down to the buffet and the amazing woman working at the buffet was so friendly and welcoming and got me set up with a to-go box so that I got breakfast for my son and some snacks for myself, and even got me a couple of snacks for my service animal. I was there Thursday and Friday night, and they got me taken care of Saturday morning with breakfast as well. The woman at the buffet was amazing and the counter staff were great checking out. I can't recommend this hotel enough. Everyone that I met that was staying there was friendly, and everyone that I met that was an employee was friendly and helpful. Parking was never an issue, and nobody harassed my service dog, and everybody was respectful of her. I kept a kennel in my room so that when I had to go out, my dog could stay in the kennel. My son and I enjoyed our room very much. The AC was as cold as you wanted it. The shower was amazing, as well as the pool and the hot tub. Bring your suit"

"I was surprised how nice this hotel and rooms were. Staff was well above average. I will only stay at this hotel when in the area going forward!"

"Enough "

"It was all nice and clean "

"The king room we booked had a bad A/C so they put us in a different room with two beds. The room was clean but we found a pair in socks between the beds. The mattress was very soft and not comfortable. Then the TV went out. I called now at 6 pm and the front desk lady said there was no one there to fix it. Said she didn't know anything about the TV just shut it off and wait to turn it back on. I asked what we were supposed to do if it didn't work and she just kept saying she was the only one there and couldn't fix it. Thankfully the TV came on after an hour an hour. Netflix didn't work because it said we needed a non commercial upgrade to watch at that hotel. Friendly front desk lady on check in and out. I will look at another hotel in the area."

"Nice place. Couch was a bit used. And found an open condom in the parking spot we pulled into. Other than that the lady at the desk was so polite! Much better then prior sites we stayed."

"One night stay with my husband and children "

"The Breakfast was ok the 1 day I went down to eat. The morning weekday staff were much more professional and gave better customer service. We checked in on a Saturday and come not get any service for the running toilet in our room until Monday morning and they moved us to another room. The closet door was broken and had tried to be pepaired with some putty or something. The bed was squeeky and mattress what's sunken in in our 1st room. ."

"We appreciate Home2 Suites"